Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Saving to SD card not an option

Saving to SD card not an option

I have a Moto G4, and am unable to save downloaded songs to my SD card. Very annoying as it uses about 7 GB of my phone's storage!! Any help would be great
Reply
3 Replies

The option won't appear if you have formatted your SD card as internal and not portable storage.

Android Update 6.x Marshmallow & Adoptable Storage

I'm using android 4.4.2 and I cannot find anywhere the option to change the storage modes.

Try reformatting the SD card in the phone then remove it. Uninstall and reinstall spotify then reinsert the SD card. If the storage option still doesn't appear, try downloading a playlist - it should automatically save to the SD card.

I'm not certain but it may be that the storage option doesn't appear on older android builds. The steps I outlined used to work before they introduced the storage option.

Suggested posts