Song preview / album cover not sharing in Facebook app.

[TiciaKitty]

When I share songs from Spotify into Facebook on my phone it doesn't show the song cover in the post. Only the song title and a blank "open spotify" link. It's very similar to the issue "Song preview sharing on Facebook" posted by asandro but the link scrubber did not work for me.

I know this isn't just an issue with the visibility in my Facebook app because I've had friends tell me it's messed up when they see my post. But, the tile is visible in the browser. Something is going wrong with the links I'm sharing and their communication with Facebook.

I have:
- uninstalled and reinstalled both apps
- unlinked and relinked both apps
- cleared the caches on both apps
- tried the debugger

[Dessi]

Hey @TiciaKitty,

Thanks for reaching out and welcome to the Spotify Community!

Does this happen when you're trying to share a song to your Feed? Does the same occur if you share it to Your Story or send it to someone on Messenger? It'd be great if you can send us the links you've tried this with, so that we can have a closer look. 

Do you have a PC available, which you can test this out on instead of on your phone? It's also worth asking someone to log in their account on your phone and try to share a song to check if they're experiencing the same.

Let us know how it goes.

[Fab-supergoose]

Hi Spotify, are you doing something about this issue? I have the same problem when sharing a song to FB. No picture on mobile. It works on PC but that's not the point as I'm sharing via mobile and song covers do not show up, but it works seamlessly via YT MUSIC as you can see in the screenshot attached. Please do something as this issue is very annoying 

[Fab-supergoose]

Hi Desi, 

Can you please check my reply to @ticiakitty please ?