Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • Sumit_Ghosh
  • Casual Listener
  • 51961 Views
  • 67 replies
  • 25 likes
  • 51961 Views
  • 67 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882173 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882173 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27424 Views
  • 4 replies
  • 0 likes
  • 27424 Views
  • 4 replies
  • 0 likes

Superuser Contribution Autoplay not working

My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A55 5G

  • Casual Listener
  • My autoplay has stopped working. It gets to the end of a playlist and starts again. I have toggled with the settings, signed out and in, reinstalled the app, nothing seems to work. Using a Samsung A5...
  • Harleybear
  • Casual Listener
  • 685 Views
  • 8 replies
  • 0 likes
  • 685 Views
  • 8 replies
  • 0 likes

What's happened to Gramofon?

My Question or IssueAfter months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems to be impossible to buy it! Does anyone have any idea...

  • Casual Listener
  • My Question or Issue After months wrestling with Sonos's obtuse interface with poor Spotify support, I discovered Gramofon as a remarkably cheap alternative with excellent reviews. However it seems ...
  • jay613
  • Regular
  • 4162 Views
  • 5 replies
  • 0 likes
  • gramofon
  • 4162 Views
  • 5 replies
  • 0 likes

Solved!! after update to 8.9.70.556 the app crash on load

After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds.Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleting cache and data, reinstall. After data delete, I pass...

  • Casual Listener
  • After update to 8.9.70.556 the app crash on load, only shows logo and after that black screen for couple of seconds. Android is 8.1 on car multimedia sp9853i_1h10_vmm I tried device reboot, deleti...
  • AnhLuu
  • Casual Listener
  • 1028 Views
  • 6 replies
  • 0 likes
  • 1028 Views
  • 6 replies
  • 0 likes

Superuser Contribution queue automatically pausing after song ends

PlanPremiumCountryIrelandDevicePixel 7Operating System(Android 14) My Question or Issuenot rlly too much to add beyond the title. occasionally the queue will start acting up and just pause automatically each time a song ends for no discernible reason...

  • Music Fan
  • Plan Premium Country Ireland Device Pixel 7 Operating System (Android 14)   My Question or Issue not rlly too much to add beyond the title. occasionally the queue will start acting up ...
  • Not applicable
  • 990 Views
  • 5 replies
  • 0 likes
  • "android"
    Android
    Android 14
    Queue bug
    Queue Problems
  • 990 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Playlists not Loading on Android

This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music through Search, but no Access to Playlists, they'r...

  • Regular
  • This morning I've found that the Spotify App on my Android Phone will not load any playlists, Not my personal ones, nor recommended and found in Search. The Menus work fine and I can still play music...
  • roch418
  • Casual Listener
  • 6288 Views
  • 43 replies
  • 6 likes
  • 6288 Views
  • 43 replies
  • 6 likes

Superuser Contribution App malfunction?

PlanPremiumCountry DeviceMotorola 2022 5g stylusOperating SystemAndroid Oreo My Question or IssueI have notifications set for my followed podcasts, as well as checking my Spotify regularly through the day on days I know an episode is due. However, th...

  • Visitor
  •   Plan Premium Country   Device Motorola 2022 5g stylus Operating System Android Oreo   My Question or Issue I have notifications set for my followed podcasts, as well ...
  • Joan
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Superuser Contribution Bug report: I can't play a song from an artist profile

There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this bug.

  • Newbie
  • There's a bug, (I experienced it on mobile), where you cant play a song from an artist profile, you have to play the song from an album or put the song in a playlist in order to work. Please fix this...
  • Joan
  • Moderator
  • 338 Views
  • 3 replies
  • 1 likes
  • 338 Views
  • 3 replies
  • 1 likes

Several usability issues with longer playlists

Plan _ PremiumFree/PremiumCountry _ Finland Device _ Samsung Galaxy A32 5GOperating SystemAndroid 13, with Samsung One UI 5.1 running as wellMy Question or IssueCan't be the only user who is having tons of problems with longer playlists. I put lots o...

  • Newbie
  • Plan _ Premium Free/Premium Country _ Finland   Device  _ Samsung Galaxy A32 5G Operating System Android 13, with Samsung One UI 5.1 running as well My Question or Issue Can't be th...
  • 169 Views
  • 0 replies
  • 0 likes
  • 169 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify slowing down overtime

PlanPremiumCountryUSA DevicePixel 7 ProOperating SystemAndroid 15 My Question or IssueMy Spotify slows down overtime. Over the span of about 30 minutes to an hour the app gets slower. Every function you can think of gets slower. I have about 600 song...

  • Newbie
  • Plan Premium Country USA   Device Pixel 7 Pro Operating System Android 15   My Question or Issue My Spotify slows down overtime. Over the span of about 30 minutes to an hour the ...
  • Joan
  • Moderator
  • 193 Views
  • 1 replies
  • 1 likes
  • 193 Views
  • 1 replies
  • 1 likes

Superuser Contribution Android Auto app crashes frequently

PlanPremiumCountryGermanyDeviceSamsung Galaxy S21 FE 5GOperating SystemAndroid 14 - One UI 6.1 The Android Auto app crashes frequently for the last few month to the point where it sometimes recovers itself from the gray screen, but sometimes needs a ...

  • Casual Listener
  • Plan Premium Country Germany Device Samsung Galaxy S21 FE 5G Operating System Android 14 - One UI 6.1   The Android Auto app crashes frequently for the last few month to the point where...
  • OscarDC
  • Moderator
  • 260 Views
  • 1 replies
  • 0 likes
  • 260 Views
  • 1 replies
  • 0 likes

Superuser Contribution Time capsule

PlanPremiumCountryBrazilDeviceS21 FEOperating SystemAndroid and Windows 11 My Question or IssueSound Capsule showing wrong listening time and not updating

  • Visitor
  •   Plan Premium Country Brazil Device S21 FE Operating System Android and Windows 11   My Question or Issue Sound Capsule showing wrong listening time and not updating
  • Eni
  • Moderator
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Accidentally unliking/ removing songs from playlists on the Android lock screen...

It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to me constantly losing songs because I'll knock the b...

  • Casual Listener
  • It's absolutely ridiculous, you need to press several buttons to remove a song regularly, this was done specifically to prevent this issue, but it's still one click on the lock screen which leads to ...
  • thehighwayowl
  • Visitor
  • 255 Views
  • 1 replies
  • 1 likes
  • 255 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify abre sozinho quando conecta fono bluetooth

PlanPremiumCountryBrasilDeviceXiaomi Mi 9Operating SystemAndroid My Question or IssueToda vez que meu fone conecta com o celular o spotify começa a tocar a ultima música que foi escutada. Ele na verdade nem chega a abrir o app, mas fica com atalho na...

  • Casual Listener
  • Plan Premium Country Brasil Device Xiaomi Mi 9 Operating System Android    My Question or Issue Toda vez que meu fone conecta com o celular o spotify começa a tocar a ultima músic...
  • Rafa_M_C
  • Visitor
  • 36780 Views
  • 23 replies
  • 0 likes
  • 36780 Views
  • 23 replies
  • 0 likes

Can't pause when connected to a car

PlanFree until I fix the issueCountryCzechiaDeviceLG G7Operating SystemAndroid 9Spotify version8.5.65.852 My Question or IssueSpotify won't stop playing when connected to the car stereo via bluetooth (Ford Focus 2009 Sony CD player, the newer one). 1...

  • Casual Listener
  • Plan Free until I fix the issue Country Czechia Device LG G7 Operating System Android 9 Spotify version 8.5.65.852   My Question or Issue Spotify won't stop playing when connected to...
  • Nik7ordici
  • Visitor
  • 2202 Views
  • 4 replies
  • 2 likes
  • 2202 Views
  • 4 replies
  • 2 likes

Superuser Contribution how to add all songs from another playlist to my liked songs

I am trying to transport my playlist of thousands of songs gathered over many years into my 'liked songs' playlist so that i can use the select for genre function. Preferably without having to go through individually and 'like' them!

  • Visitor
  • I am trying to transport my playlist of thousands of songs gathered over many years into my 'liked songs' playlist so that i can use the select for genre function. Preferably without having to go thr...
  • sheplants
  • Visitor
  • 407 Views
  • 2 replies
  • 0 likes
  • 407 Views
  • 2 replies
  • 0 likes

Superuser Contribution Re: Canvas is not working

I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.

  • Newbie
  • I also have the same problem. Im using a Samsung galaxy j6. And canvas is not working on my phone.
  • Not applicable
  • 1247 Views
  • 3 replies
  • 0 likes
  • 1247 Views
  • 3 replies
  • 0 likes

Superuser Contribution Other apps keep interrupting Spotify?

Hey guys Premium user here. I've recently switched from iPhone to Android (Google pixel 3 to be exact) and I keep experiencing this issue where other apps constantly interrupt and pause my Spotify? For example, when I watch Snapchat videos it will pa...

  • Casual Listener
  • Hey guys   Premium user here.   I've recently switched from iPhone to Android (Google pixel 3 to be exact) and I keep experiencing this issue where other apps constantly interrupt and p...
  • Craftysteve176
  • Casual Listener
  • 92369 Views
  • 34 replies
  • 11 likes
  • 92369 Views
  • 34 replies
  • 11 likes

Superuser Contribution Lyrics not appearing in mobile device

PlanPremiumCountryFinlandDeviceAndroid head unitOperating SystemAndroid 12 My Question or IssueLyrics are not visible in my car's android head unit in when using spotify. Same songs have lyrics in my mobile phone or laptop. When song is playing, play...

  • Casual Listener
  •   Plan Premium Country Finland Device Android head unit Operating System Android 12   My Question or Issue Lyrics are not visible in my car's android head unit in when using spot...
  • Eyeballtickler8
  • Casual Listener
  • 7124 Views
  • 8 replies
  • 0 likes
  • 7124 Views
  • 8 replies
  • 0 likes

Superuser Contribution Music stops and a voice tells the time

Hello everyone, Sometimes when I listen to music with a headphone, with cable and no fancy control buttons, the music stops for a moment and a voice tells me what time it is. I generally have Google assistant turned of and no app does something like ...

  • Visitor
  • Hello everyone,   Sometimes when I listen to music with a headphone, with cable and no fancy control buttons, the music stops for a moment and a voice tells me what time it is. I generally hav...
  • OscarDC
  • Moderator
  • 1962 Views
  • 5 replies
  • 0 likes
  • 1962 Views
  • 5 replies
  • 0 likes