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Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

Stops or changes songs continuesly without touching buttons or goes to google assistance while headp

Plan

Free/Premium

Country

 

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

My Question or Issue

Why does my phone starts and forwards to another song while headphones are in or it will connect to google assistance

Reply
1 Reply

Hey @tmeijer68,

 

Thanks for reaching out about this here in the Community and welcome.

 

If you've come across actions unexpectedly taken with your Spotify, it'd be good to make sure no one is accessing your account in an unauthorized way.

 

For this purpose, it'd be great to bookmark and follow the steps in this support page article as well as this one since they feature some essential info regarding how to keep the safety of your account up-to-date.

 

Hope you'll find this useful. We'll keep an eye on your reply in case there's anything else we can help with!

Mario Moderator
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