Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 60899 Views
  • 68 replies
  • 26 likes
  • 60899 Views
  • 68 replies
  • 26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Regular
  • 28393 Views
  • 5 replies
  • 0 likes
  • 28393 Views
  • 5 replies
  • 0 likes

Superuser Contribution Unexpected default playback behavior with new device

Premium PlanUnited StatesPixel 8 ProAndroid 14 After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automatically play whatever was Now Playing (e.g., if I was listening to m...

  • Newbie
  • Premium Plan United States Pixel 8 Pro Android 14   After upgrading my phone, I'm having an issue with Spotify played via my car's Bluetooth. Before changing devices, Spotify would automati...
  • Joan
  • Moderator
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friends Mix playlist won't load on Android app

PlanPremiumCountryAustralia DeviceSamsung Galaxy 8Operating SystemAndroid My Question or IssueOn the desktop app, I can find and play the Friends Mix playlist. However, it is not possible to find it on the Android app. If I play it on my phone from t...

  • Visitor
  • Plan Premium Country Australia   Device Samsung Galaxy 8 Operating System Android   My Question or Issue On the desktop app, I can find and play the Friends Mix playlist. However...
  • CalvinNL
  • Newbie
  • 1176 Views
  • 6 replies
  • 6 likes
  • 1176 Views
  • 6 replies
  • 6 likes

Superuser Contribution spotify canvas not working when playing music via search

PlanPremiumCountrySingaporeDeviceSamsung Galaxy Z Flip 4Operating SystemAndroid My Question or Issue My canvases are not showing when I am listening to music via recent searches. Canvases work normally outside of searches but I never had that problem...

  • Casual Listener
  • Plan Premium Country Singapore Device Samsung Galaxy Z Flip 4 Operating System Android   My Question or Issue     My canvases are not showing when I am listening to music v...
  • enfpderys
  • Casual Listener
  • 1279 Views
  • 6 replies
  • 0 likes
  • 1279 Views
  • 6 replies
  • 0 likes

Superuser Contribution Latest update on 4 october, break spotify on my samsung a14 5G

I have random crashSome times i open the app and click on libray a few sec later, the app just crashI cant open my episode, it never load, just spinning, and black screen Samsung showHigh battery usageThis app crash a lot, lets hibernate the app Spot...

  • Regular
  • I have random crash Some times i open the app and click on libray a few sec later, the app just crash I cant open my episode, it never load, just spinning, and black screen   Samsung show H...
  • hup333
  • Regular
  • 491 Views
  • 3 replies
  • 0 likes
  • 491 Views
  • 3 replies
  • 0 likes

Superuser Contribution Link não abre no app do celular

Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu certo, todas as outras contas da família funcionam, mas...

  • Casual Listener
  • Qualquer link de playlist que recebo, não abre no app do celular. Abre o Spotify na página inicial, atualiza a página porém não vai para a playlist, já reinstalei o app. Limpei o cache e não deu cert...
  • MihailY
  • Moderator
  • 1402 Views
  • 3 replies
  • 0 likes
  • 1402 Views
  • 3 replies
  • 0 likes

Superuser Contribution Receiving notifications of unfollowed podcasts

PlanPremiumCountryNetherlands DeviceXiaomi Poco X3 ProOperating SystemLatest Android My Question or IssueI've unfollowed some podcasts within the past months, but I still keep receiving push notifications of new episode releases. In particular it's o...

  • Newbie
  • Plan Premium Country Netherlands  Device Xiaomi Poco X3 Pro Operating System Latest Android   My Question or Issue I've unfollowed some podcasts within the past months, but I stil...
  • ukergin
  • Gig Goer
  • 553 Views
  • 2 replies
  • 1 likes
  • 553 Views
  • 2 replies
  • 1 likes

Superuser Contribution Song "plays" silence for over an hour after song is over

PlanPremium familyCountryUSA DevicePixel 7 ProOperating SystemLatest Android My Question or IssueLast night as I often do, I went to sleep with a particular song playing on 1-song repeat mode. This morning, at 10:27 I noticed that the song was still ...

  • Newbie
  • Plan Premium family Country USA  Device Pixel 7 Pro Operating System Latest Android    My Question or Issue Last night as I often do, I went to sleep with a particular song p...
  • MihailY
  • Moderator
  • 1007 Views
  • 3 replies
  • 0 likes
  • 1007 Views
  • 3 replies
  • 0 likes

Superuser Contribution Google Assistant Plays Censored Versions of Songs

PlanPremiumCountryUSADeviceSamsung S9 SM-G960UOperating SystemAndroid 9 PieMy Question or IssueWhen I use voice commands through Google Assistant to play music on Spotify, it sometimes defaults to censored/edited versions of the song. If I use the mi...

  • Newbie
  • Plan Premium Country USA Device Samsung S9 SM-G960U Operating System Android 9 Pie My Question or Issue When I use voice commands through Google Assistant to play music on Spotify, it someti...
  • ensignag98
  • Newbie
  • 13275 Views
  • 16 replies
  • 29 likes
  • 13275 Views
  • 16 replies
  • 29 likes

Superuser Contribution Spotify will change playlist when I unlock my phone

PlanPremiumCountry DeviceOppo Reno 8 liteOperating SystemAndroid 11 My Question or IssueSpotify changed to a random recommended playlist when I went to unlock my phone after disconnecting it from my car. The last song played was paused, when I unlock...

  • Casual Listener
  •   Plan Premium Country   Device Oppo Reno 8 lite Operating System Android 11   My Question or Issue Spotify changed to a random recommended playlist when I went to unlock my...
  • Lyubka
  • Moderator
  • 556 Views
  • 3 replies
  • 0 likes
  • 556 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution [UI bug] Playing song - album cover overlaps with "Playing from" text

PlanPremiumCountryPoland DeviceTeyes CC3 Android Head UnitOperating SystemAndroid 10,Spotify Version: 8.8.70.532 My Question or IssueHi, I've got a problem with UI and I didn't find it in any other topic. As you can see on attached photos, "Playing f...

  • Regular
  • Plan Premium Country Poland  Device Teyes CC3 Android Head Unit Operating System Android 10, Spotify Version: 8.8.70.532   My Question or Issue Hi, I've got a problem with UI and...
  • SuddenlyPineapple
  • Regular
  • 692 Views
  • 4 replies
  • 0 likes
  • album
    Android ui
    cover
    Teyes
    UI
  • 692 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Controls for Pause/Next song gone from Notification bar

Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go. Recently (about a week ago) the controls to pause or skip to the next song have been gone from my notification bar, both when my phone is locked and whe...

  • Newbie
  • Hello community, I've tried my best finding a related post, but I'm at my wits end, so here I go.       Recently (about a week ago) the controls to pause or skip to the next song h...
  • faulknn
  • Casual Listener
  • 7648 Views
  • 24 replies
  • 8 likes
  • Android
    notification bar
  • 7648 Views
  • 24 replies
  • 8 likes

Superuser Contribution [CHROMECAST] not connecting 12.2022

PlanFamily PremiumCountryHungaryDeviceSamsung Galaxy S20FE & A52Operating SystemAndroid 13 My Question or IssueI have 2 Chromecasts in two bedrooms and a Chromecast with Google TV 4K in the living room. Streaming works with ANY other apps, except Spo...

  • Newbie
  • Plan Family Premium Country Hungary Device Samsung Galaxy S20FE & A52 Operating System Android 13   My Question or Issue I have 2 Chromecasts in two bedrooms and a Chromecast with ...
  • MihailY
  • Moderator
  • 1018 Views
  • 7 replies
  • 4 likes
  • 1018 Views
  • 7 replies
  • 4 likes

Superuser Contribution There is an hour of silence in one podcast's episodes

Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast episode displays on my phone as ~2 1/2 hours long. My ...

  • Casual Listener
  • Two times now, while listening to the podcast Ologies, there has been a literal hour of complete silence in the middle of the ad break. The podcast is playing and the seconds tick by. The podcast epi...
  • Joan
  • Moderator
  • 275 Views
  • 1 replies
  • 1 likes
  • 275 Views
  • 1 replies
  • 1 likes

Superuser Contribution Music is gone

PlanPremiumCountrySwedenDeviceLGv30sOperating SystemAndroid My Question or IssueI've tried to look through the forum but can't find my issue, and I'm not sure where to put it so I'll try here and hope for the best. I can't access my music, at all, fr...

  • Casual Listener
  • Plan Premium Country Sweden Device LGv30s Operating System Android   My Question or Issue I've tried to look through the forum but can't find my issue, and I'm not sure where to put it...
  • Pandaora
  • Casual Listener
  • 298 Views
  • 2 replies
  • 0 likes
  • 298 Views
  • 2 replies
  • 0 likes

Superuser Contribution Instagram storylerimde Canvaslar gözükmüyor?

Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?

  • Visitor
  • Merhaba, Şarkıları paylaşırken Canvaslar storylerimde gözükmüyor hiçbir şekilde nedeni nedir?
  • Eni
  • Moderator
  • 234 Views
  • 1 replies
  • 0 likes
  • 234 Views
  • 1 replies
  • 0 likes

Superuser Contribution Hiding a song does nothing

I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song in either situation because then I could just FF or ...

  • Casual Listener
  • I have hidden songs in the same playlist and they continue to play. Maybe different sessions, maybe the same session, either way, they keep playing. I wouldn't understand the point of hiding a song i...
  • Eni
  • Moderator
  • 1251 Views
  • 7 replies
  • 3 likes
  • 1251 Views
  • 7 replies
  • 3 likes

Disable auto download of updated music playlists

Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/limited data allowance. Add option for manual updati...

  • Newbie
  • Please add an option to disable auto downloading of music playlists whenever it's updated. A similar to option can be found in Google Play for apps Auto-update, as some Wi-Fi connections are capped/l...
  • Adeywilliams
  • Newbie
  • 1542 Views
  • 2 replies
  • 6 likes
  • 1542 Views
  • 2 replies
  • 6 likes

Superuser Contribution Search voice option replaced with stupid camera option. Camera? wth???

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Yordan
  • Moderator
  • 1421 Views
  • 7 replies
  • 2 likes
  • 1421 Views
  • 7 replies
  • 2 likes

Superuser Contribution How to start a playlist from the start?

I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle

  • Casual Listener
  • I am trying to get the playlist to start from the beginning and I read some of the complements and I found something that said that a step was to turn off the shuffle
  • Yordan
  • Moderator
  • 5836 Views
  • 1 replies
  • 0 likes
  • 5836 Views
  • 1 replies
  • 0 likes