Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51087 Views
  • 66 replies
  • 25 likes
  • 51087 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 881694 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 881694 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27321 Views
  • 4 replies
  • 0 likes
  • 27321 Views
  • 4 replies
  • 0 likes

Superuser Contribution Certain podcast episodes not playing, fixed after clearing cache.

PlanPremiumCountryUnited States Device(Google Pixel 6 Pro)Operating System(Android 13) My Question or IssueI have been having issues with certain podcast episodes playing. I have been listening to the show "Up and Vanished" and I am currently on s1e1...

  • Newbie
  •   Plan Premium Country United States  Device (Google Pixel 6 Pro) Operating System (Android 13)   My Question or Issue I have been having issues with certain podcast episode...
  • OscarDC
  • Moderator
  • 256 Views
  • 2 replies
  • 0 likes
  • 256 Views
  • 2 replies
  • 0 likes

Superuser Contribution Where is the queue button?

I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.

  • Visitor
  • I'm on mobile, on Android, and the queue button straight-up doesn't exist. I can't find it in either of the places people say it used to be in.
  • Eni
  • Moderator
  • 207 Views
  • 1 replies
  • 0 likes
  • 207 Views
  • 1 replies
  • 0 likes

Superuser Contribution I cannot update Spotify

I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I thought maybe by plugging it into a computer, but I can't...

  • Visitor
  • I am trying to use Spotify on an Android device. However, this device does not have any sort of app store so I cannot access an update that way. Is there a way to get it updated without one? I though...
  • OscarDC
  • Moderator
  • 418 Views
  • 1 replies
  • 0 likes
  • 418 Views
  • 1 replies
  • 0 likes

Spotify App is not listed on Play Store for Wear OS 2.0 or 2.0+ - Was it discontinued?

PlanPremium CountryBrazil DeviceTichwatch E and Ticwatch S Operating SystemWear OS 2.0 + My Question:Was spotify App for Wear OS 2.0 or 2.0+ discontinued on Play Store? I tried to install Wear OS app on a Ticwatch S today and I searched for Spotify A...

  • Visitor
  • Plan Premium   Country Brazil   Device Tichwatch E and Ticwatch S   Operating System Wear OS 2.0 +   My Question: Was spotify App for Wear OS 2.0 or 2.0+ discontinued...
  • Wearoshelper
  • Visitor
  • 2253 Views
  • 4 replies
  • 0 likes
  • Wear OS
    WearOS
  • 2253 Views
  • 4 replies
  • 0 likes

Superuser Contribution New Android Feature: Swipe to queue songs

Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app. You can now swipe to queue songs in the Android app! This new feature is currently rolling out to Premium users so you should see...

AndroidSwipeToQueue.gif
  • Spotify Star
  • Spotify Star
  • Android users voiced their feedback and Spotify has listened. This feature was previously only available in the iOS app.   You can now swipe to queue songs in the Android app!  &...
  • Tasen
  • Newbie
  • 20823 Views
  • 21 replies
  • 45 likes
  • 20823 Views
  • 21 replies
  • 45 likes

Superuser Contribution Blank screen only logo in the center, nothing else.

I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - clear cache, clear data, force stop, even updating/ ...

  • Visitor
  • I'm a premium family acct owner. I logged out of my main account on my mobile phone app and spotify never opened again. It would just stay on its logo. I tried troubleshooting everyday for a week - c...
  • Gayley91
  • Newbie
  • 462 Views
  • 2 replies
  • 1 likes
  • 462 Views
  • 2 replies
  • 1 likes

Superuser Contribution Very badly matching songs play when switching devices - how to stop?

Premium/US/Pixel5a5g&Win10/11PC I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wrong songs (for my liking). Like, really wrong - would never searc...

  • Casual Listener
  • Premium/US/Pixel5a5g&Win10/11PC   I have autoplay on, and it's fine when my 99.999% used playlist ends, however, if I switch devices, i.e. to Android(driving), it starts playing really wro...
  • JimGaleForce2
  • Casual Listener
  • 489 Views
  • 3 replies
  • 0 likes
  • 489 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Starts playing a sleep playlist betwen 20:30 and 21:00 each night.

PremiumNorwayDeviceSamsung S20 ultra 5gOperating SystemAndroid 10 My Question or IssueEvery night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called sleep from spotify. I have no active wakeup timer after 8am on the phone ...

  • Casual Listener
  • Premium Norway Device Samsung S20 ultra 5g Operating System Android 10   My Question or Issue Every night around 20:30 and 21:00 i get like a wakeup alarm setting off a playlist called s...
  • CMDD1
  • Visitor
  • 71277 Views
  • 18 replies
  • 4 likes
  • Android
    autoplay
    Samsung
    wakeup
  • 71277 Views
  • 18 replies
  • 4 likes

Spotify Connect plays old version of Daily Mix playlist

PlanPremiumCountryUKDevicePlaying from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro 2017 (macOS 13.4) My Question or IssueI hit the big "Play" button under "Daily Mix 5" from my Mac, with Spotify Connect controlling my Andr...

  • Newbie
  • Plan Premium Country UK Device Playing from Pixel 3a (Android 12), controlled over Spotify Connect from Macbook Pro  2017 (macOS 13.4)   My Question or Issue I hit the big "Play" bu...
  • 152 Views
  • 0 replies
  • 0 likes
  • 152 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't force Spotify to stop

Hello good day I can not force Spotify to stop.I do not have this problem in other applications, but I have this problem in spotify.The application is in the latest version.My phone is Samsung Galaxy A23 Android 13 operating system.

  • Newbie
  • Hello good day I can not force Spotify to stop.I do not have this problem in other applications, but I have this problem in spotify.The application is in the latest version.My phone is Samsung Galaxy...
  • Alex
  • Spotify Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Why all my spotify accounts don't have lyric in all song

I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web

  • Visitor
  • I've made so many account and all song don't have lyric, i've already seen many tutorial and seen in spotify web
  • Alex
  • Spotify Legend
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music pausing when Android locked going to sleep, tried all previous solutions but nothing works.

Hi guys, Been experiencing this before the previous system update. Music will stop every single time that the phone is being locked and goes to sleep mode.I have no data restriction, no powrp saving mode activated and no system cleaning apps, but sti...

  • Visitor
  • Hi guys,   Been experiencing this before the previous system update. Music will stop every single time that the phone is being locked and goes to sleep mode. I have no data restriction, no po...
  • khirhyalan
  • Casual Listener
  • 13711 Views
  • 5 replies
  • 5 likes
  • 13711 Views
  • 5 replies
  • 5 likes

Superuser Contribution [Mobile] "You've discovered a Premium feature" pop up while on Premium

PlanPremiumCountryGermany DeviceOnePlus 7ProOperating SystemAndroid 13 My Question or IssueA "You've discovered a Premium feature" pop up appears when pressing the shuffle button next to the play button of a playlist while some autoplay songs are pla...

  • Newbie
  • Plan Premium Country Germany   Device OnePlus 7Pro Operating System Android 13   My Question or Issue A "You've discovered a Premium feature" pop up appears when pressing th...
  • Roger46
  • Casual Listener
  • 17284 Views
  • 12 replies
  • 2 likes
  • 17284 Views
  • 12 replies
  • 2 likes

Superuser Contribution Pulled back into app when adjusting volume while casting to speaker

While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without any input or even touching the screen. Highly irri...

  • Newbie
  • While casting to smart speaker/Google home I navigate away from the app to home screen/different app, then when volume is adjusted for device being casted to I am pulled back into Spotify app without...
  • AlejaR
  • Moderator
  • 181 Views
  • 1 replies
  • 0 likes
  • 181 Views
  • 1 replies
  • 0 likes

UI/UX Improvements

Spoiler (Highlight to read) PlanPremiumCountryUKDeviceSAMSUNG S22+Operating SystemANDROID My Question or IssueWarning: rant. I've been a premium user for almost 10 years but the UI and UX of the android app seems to be getting worse each year so I th...

  • Newbie
  •   Plan Premium Country UK Device SAMSUNG S22+ Operating System ANDROID   My Question or Issue Warning: rant. I've been a premium user for almost 10 years but the UI and UX of t...
  • 439 Views
  • 0 replies
  • 0 likes
  • 439 Views
  • 0 replies
  • 0 likes

Superuser Contribution Spotify and buds pro 2 (24 bit audio)

My Question or IssueProbabaly a stupid question but the galaxy buds pro 2 make a big deal out of providing 24 bit audio quality at 48khz Would this make any difference at all when listening to Spotify, as the native sound quality is lower than that?

  • Newbie
  •     My Question or Issue Probabaly a stupid question but the galaxy buds pro 2 make a big deal out of providing 24 bit audio quality at 48khz   Would this make any difference at a...
  • Alex
  • Spotify Legend
  • 4127 Views
  • 3 replies
  • 0 likes
  • 4127 Views
  • 3 replies
  • 0 likes

Superuser Contribution Battery drain Sony Xperia 5 iv

With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails

  • Visitor
  • With no clear reason Spotify drains over 70% of my battery within work day. My phone is new and I'm not an idiot with tech so basic "reboot and reinstall" stuff has been done and problem prevails
  • AlejaR
  • Moderator
  • 489 Views
  • 1 replies
  • 0 likes
  • 489 Views
  • 1 replies
  • 0 likes

Superuser Contribution Stop playing/dislike button missing for radio play

As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.

  • Regular
  • As per title. The dislike button for radio mixes is missing i.e. the category where I need it most. I'm using the latest version of Spotify for Android.
  • Joan
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes