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Please see below the current ongoing issues which are under investigation.

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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 51667 Views
  • 66 replies
  • 25 likes
  • 51667 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 882016 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 882016 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 27397 Views
  • 4 replies
  • 0 likes
  • 27397 Views
  • 4 replies
  • 0 likes

Spotify connect not working on android or PC, works flawlessly on iphone

Title.I have Denon AVR-X1000 amplifier for my home system. Wanted to stream music into it as I have done with other services before spotify. Spotify Connect is not working with my PC or Samsung Note4 towards the amplifier. -Between phone and pc it wo...

  • Casual Listener
  • Title. I have Denon AVR-X1000 amplifier for my home system. Wanted to stream music into it as I have done with other services before spotify.  Spotify Connect is not working with my PC or Samsu...
  • nathabit
  • Newbie
  • 609 Views
  • 4 replies
  • 0 likes
  • 609 Views
  • 4 replies
  • 0 likes

New Phone Huawei H8 Honor premium, spotify freezes

Hey Spotify Community,I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Spotify app or indicating a problem with android or the p...

  • Newbie
  • Hey Spotify Community, I bought the Huawei H8 Honor. It has happened a few times now that the Spotify app freezes/doesn't react and breaks down. I would like to know if this is a problem of the Sp...
  • 198 Views
  • 0 replies
  • 0 likes
  • 198 Views
  • 0 replies
  • 0 likes

Before i leave, is it just me or are Spotify broken.

I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just pushing whatever data they can.There's lots of thi...

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  • Gig Goer
  • I generally like Spotify. I'm been on several other music providers before, but there's a better feeling that Spotify are built around serving music, whereas for example Apple or Google play are just...
  • 283 Views
  • 0 replies
  • 1 likes
  • 283 Views
  • 0 replies
  • 1 likes

Spotify hardly works with any of my Chromecasts

Connection to Chromecast takes ages and once connected there are frequent audio drops until it completely stops. Seems to me a problem of spotify servers failing to provide the chromecast with a continuous stream. I have erased all data, removed the ...

  • Music Fan
  • Connection to Chromecast takes ages and once connected there are frequent audio drops until it completely stops. Seems to me a problem of spotify servers failing to provide the chromecast with a cont...
  • mote
  • Gig Goer
  • 425 Views
  • 3 replies
  • 5 likes
  • 425 Views
  • 3 replies
  • 5 likes

Update issues

With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs by albums by artist etcetera

  • Casual Listener
  • With the update I can't seem to find a place to access all my songs that I am following. Before the update it was as easy as going to my songs and it would ask me if I wanted to look at it by songs b...
  • Iyoseph35
  • Casual Listener
  • 396 Views
  • 6 replies
  • 0 likes
  • 396 Views
  • 6 replies
  • 0 likes

I can't find all my downloaded songs

I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played I like the last version where I can see all my songs and play them all in shuffle. But now I just ...

  • Newbie
  • I can't search my songs anymore in just one list. After the last update, when I go to "Me", there's just Playlists, Suggested Mixes and Recently Played 😞 I like the last version where I can see all ...
  • Joe
  • Community Legend
  • 1378 Views
  • 3 replies
  • 1 likes
  • 1378 Views
  • 3 replies
  • 1 likes

Blocked a mixtape track accidentally

Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion.Can you tell me how to unblock it now?

  • Regular
  • Hello, yesterday I accidentally blocked Crooked Spine by Cough from one of my mixtapes. The repeat button on the Android app was usually on that exact spot, which is not a good thing in my opinion. ...
  • RS_potify
  • Newbie
  • 254 Views
  • 2 replies
  • 0 likes
  • 254 Views
  • 2 replies
  • 0 likes

Solved!! Offline premium

I can't listen to my saved music offline. What's wrong?

  • Casual Listener
  • I can't listen to my saved music offline. What's wrong?
  • Lucyyy07
  • Casual Listener
  • 371 Views
  • 2 replies
  • 0 likes
  • 371 Views
  • 2 replies
  • 0 likes

Music not showing

Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help.When I go to my music none of my music that I've saved and offline downloaded shows up. All it does is show the artists that I've been followi...

  • Casual Listener
  • Hey guys, Ive been having problems with my Spotify on my Android and was wondering if I could get some help. When I go to my music none of my music that I've saved and offline downloaded shows up....
  • Drick95
  • Casual Listener
  • 304 Views
  • 2 replies
  • 2 likes
  • 304 Views
  • 2 replies
  • 2 likes

Unable to share music through Spotify app

Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is not an option (see attached screenshot).This only ...

  • Casual Listener
  • Whenever I go to share music on the Spotify app, instead of the standard Spotify pop up window with the "Send To..." and "Post To..." options I get the standard Android share window, where Spotify is...
  • daturkel
  • Casual Listener
  • 2158 Views
  • 8 replies
  • 0 likes
  • 2158 Views
  • 8 replies
  • 0 likes

Solved!! Song is FAST

I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!

  • Newbie
  • I don't why, but some songs that I play is 2x faster than the original (the way it should sound). I noticed this after downloading them for offline. Anyone has any fix for this? Thanks!
  • user-removed
  • Not applicable
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Log in issues.

My account kept logged out after i exit spotify. What can i do?

  • Visitor
  • My account kept logged out after i exit spotify. What can i do?
  • 137 Views
  • 0 replies
  • 0 likes
  • 137 Views
  • 0 replies
  • 0 likes

Creating Playlists on my Android TV

I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music however there does not appear to be a way to crate a pla...

  • Regular
  • I have a Android Smart TV and an Android cellphone. I can crate and manage playlists on the phone however these options are no available on my TV. I can select songs and they appear in My Music howev...
  • 815 Views
  • 0 replies
  • 0 likes
  • 815 Views
  • 0 replies
  • 0 likes

there is no option to change the location to save playlists

I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ?Sorry for bad English

  • Newbie
  • I don't have option in settings to change the location to download playlist offline. It's gone after last update. How to repair it ? Sorry for bad English
  • Hubo
  • Community Legend
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Syncing Local Files to Mobile

So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issues as long as both my desktop Spotify and mobile Sp...

  • Casual Listener
  • So after giving up Spotify 6 months ago due to the lack of diversity I decided to come back again when they offered some sort of promo. I used to be able to sync my local files to mobile with no issu...
  • Joe
  • Community Legend
  • 502 Views
  • 1 replies
  • 0 likes
  • local files
    Local tracks
    Mobile
  • 502 Views
  • 1 replies
  • 0 likes

Does anyone actually get the new Adroid app to work at all?

I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!!What the **bleep** is the point in replacing an app that worked just fine with one that doesn't function at all. Spotify always had the edg...

  • Roadie
  • I surely don't. It takes several minutes to load my playlists. Not once but EVERY SINGLE TIME I TRY!!!!!!!!!!!! What the **bleep** is the point in replacing an app that worked just fine with one t...
  • geirhong
  • Roadie
  • 1009 Views
  • 14 replies
  • 0 likes
  • 1009 Views
  • 14 replies
  • 0 likes

Spotify always logout and need relogin every sunday

Dear SpotifyMy spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week.Thanks

  • Casual Listener
  • Dear Spotify My spotify alwasy doing like that and cannot play my offline data after relogin. This was happen two week. Thanks
  • 384 Views
  • 0 replies
  • 0 likes
  • 384 Views
  • 0 replies
  • 0 likes

Bugged player UI

Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago.I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue still persists.No problem with playing music. I just find...

  • Newbie
  • Kindly looks at my screenshots. My UI became like this after I updated the app like a week ago. I already tried doing a clean reinstallation and even tried clearing the cache of my phone, issue st...
  • 342 Views
  • 0 replies
  • 0 likes
  • 342 Views
  • 0 replies
  • 0 likes

[Android][Other] Problems with android app

After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm paying for a service that is becoming unreliable.

  • Visitor
  • After its last update, android app does not work properly. It can not read playlist downloaded in sd card memory, always is downloading songs, when finished starts again. very annoying because I'm pa...
  • 295 Views
  • 0 replies
  • 0 likes
  • Android
    Other
  • 295 Views
  • 0 replies
  • 0 likes