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Android

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Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

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  • Spotify Star
  • Spotify Star
  • jt120
  • Regular
  • 46444 Views
  • 66 replies
  • 25 likes
  • 46444 Views
  • 66 replies
  • 25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

  • Community Legend
  • Daniel
  • Community Legend
  • 879735 Views
  • 11 replies
  • 51 likes
  • Android
    Guide
    Troubleshooting
  • 879735 Views
  • 11 replies
  • 51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • shahn321
  • Casual Listener
  • 26836 Views
  • 4 replies
  • 0 likes
  • 26836 Views
  • 4 replies
  • 0 likes

Solution for: Samsung galaxy - Lock Screen Widget disappears after pause

PlanPremiumCountry DeviceSamsung galaxy S20/S21/S22Operating SystemAndroid My Question or IssueI've had this issue for some time now on my Samsung S21 and now my S22.Each time I pause my music using the lock screen, the Spotify controls widget disapp...

  • Regular
  • Plan Premium Country   Device Samsung galaxy S20/S21/S22 Operating System Android   My Question or Issue I've had this issue for some time now on my Samsung S21 and now my S22. E...
  • Blintles
  • Regular
  • 2093 Views
  • 2 replies
  • 1 likes
  • 2093 Views
  • 2 replies
  • 1 likes

Superuser Contribution Device Limit Reached

PlanFamily PlanCountryPhilippinesDevice(Xiaomi 11 Lite Pro)Operating System(Android 12) My Question or Issue

  • Visitor
  • Plan Family Plan Country Philippines Device (Xiaomi 11 Lite Pro) Operating System (Android 12)   My Question or Issue  
  • CarlosE
  • Moderator
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Solved!! Problems with upgrading on premium

I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade... Well, i've tried to uninstall and then install again the application on my comput...

  • Music Fan
  • I've upgraded my account to the premium proposal and i'm still unable to use the spotify aplication on my "smart" phone. It's still saying to me that I've to upgrade...   Well, i've tried to u...
  • TheAnnity
  • Visitor
  • 7305 Views
  • 97 replies
  • 0 likes
  • 7305 Views
  • 97 replies
  • 0 likes

Solved!! Liked Songs not visible

Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web. I know that there was the same issue in July for some people, but for me it's since 1 week and I can't solve it b...

  • Visitor
  • Since 1 week when I downloaded the new version my liked songs are not visible on the app but they are visible on my computer on the web.  I know that there was the same issue in July for some p...
  • Billy-J
  • Spotify Star
  • 458 Views
  • 3 replies
  • 0 likes
  • 458 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to play music continously on Google Nest Hub?

PlanFreeCountryCanadaDeviceGoogle Nest HubOperating SystemAndroid? My Question or IssueIs there a way to play spotify music continously on Google Nest Hub? It appears that the music stops every few hours (perhaps when a playlist is done?).

  • Casual Listener
  • Plan Free Country Canada Device Google Nest Hub Operating System Android?   My Question or Issue Is there a way to play spotify music continously on Google Nest Hub?  It appears t...
  • alaconda
  • Casual Listener
  • 275 Views
  • 2 replies
  • 0 likes
  • 275 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify playing an artist named Web Player after my Google Alarm goes off every day.

PlanDuoCountryUnited StatesDevice(Galaxy S20 Ultra) My Question or IssueI have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this, but after I stop my alarm, about 10-15 seconds later spotify will be...

  • Newbie
  • Plan Duo Country United States Device (Galaxy S20 Ultra)  My Question or Issue I have a morning routine in my Google alarms to wake me up with a specific spotify playlist. It will do this...
  • Vasil
  • Moderator
  • 155 Views
  • 1 replies
  • 0 likes
  • 155 Views
  • 1 replies
  • 0 likes

Superuser Contribution Skipping and cutting out on bluetooth headphones.

PlanPremiumCountryU.S.DeviceGalaxy Note 9Operating SystemAndroid 10 My Question or IssueAudio keeps skipping and cutting out repeatedly while connected to bluetooth headphones. Happens randomly, often for up to 10+ minutes at a time. Playback on phon...

  • Casual Listener
  • Plan Premium Country U.S. Device Galaxy Note 9 Operating System Android 10   My Question or Issue Audio keeps skipping and cutting out repeatedly while connected to bluetooth headphone...
  • Jeremy
  • Spotify Legend
  • 427 Views
  • 1 replies
  • 0 likes
  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Malware detection

PlanFree/PremiumCountry: Switzerland Device(Oppo x3 find pro)Operating System(Android 12) My Question or IssueMy last ESET scan gave me this result.. (see screenshot)

  • Casual Listener
  • Plan Free/Premium Country: Switzerland   Device (Oppo x3 find pro) Operating System (Android 12)   My Question or Issue My last ESET scan gave me this result.. (see screenshot)
  • Eni
  • Moderator
  • 336 Views
  • 5 replies
  • 1 likes
  • 336 Views
  • 5 replies
  • 1 likes

Superuser Contribution Keep getting this error check your internet connection and try again

Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still

  • Visitor
  • Kindly assist me, when I use a link to direct me to Spotify, I get this error "something went wrong check your internet connection and try again" this is so annoying, even reinstall the app but still
  • srgabss
  • Visitor
  • 3870 Views
  • 2 replies
  • 0 likes
  • 3870 Views
  • 2 replies
  • 0 likes

Superuser Contribution Google clock can't connect to Spotify

PlanPremium 8.7.44.968CountryMexicoDeviceRedmi Note 11SOperating SystemAndroid 11 RPA.200720.011 I recently changed phones and I can't connect Spotify with Google Clock. When I setup an alarm I get the usual message. Only when I open the Spotify app ...

  • Regular
  •   Plan Premium 8.7.44.968 Country Mexico Device Redmi Note 11S Operating System Android 11 RPA.200720.011     I  recently changed phones and I can't connect Spotify with...
  • Yordan
  • Moderator
  • 1509 Views
  • 5 replies
  • 0 likes
  • 1509 Views
  • 5 replies
  • 0 likes

Solved!! Malware from spotify app after new update

Hey, Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has been quarantined and is coming from the spotify app. As a safety pre...

spotify.jpg
  • Casual Listener
  • Hey,    Ever since my Spotify app updated to version 8.7.48.1062 (today), I got a notification from my anti-virus software (Eset) that a malware or trojan (TrojanDropper.Agent.KBA) has be...
  • BlackRose2335
  • Casual Listener
  • 3995 Views
  • 3 replies
  • 3 likes
  • Android
    malware
    Troubleshooting
    Update
  • 3995 Views
  • 3 replies
  • 3 likes

Superuser Contribution Have Premium But Can't Select Songs

PlanPremiumCountryUnited States DeviceTCL 20SEOperating SystemAndroid 11 My Question or IssueI have premium and although I can play songs that I've directly searched for, I can't select songs within a playlist, especially a song radio station. I've c...

  • Visitor
  • Plan Premium Country United States  Device TCL 20SE Operating System Android 11   My Question or Issue I have premium and although I can play songs that I've directly searched for...
  • Jeremy
  • Spotify Legend
  • 389 Views
  • 1 replies
  • 0 likes
  • 389 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "Something went wrong" everywhere — reinstalling does not fix

PlanPremiumCountryCanadaDeviceSamsung Galaxy A50Operating SystemAndroid 11 My Question or IssueEver since a few days ago, the app has been rendered completely unusable. I get a "something went wrong" error whenever I click on a playlist, podcast or a...

  • Casual Listener
  • Plan Premium Country Canada Device Samsung Galaxy A50 Operating System Android 11   My Question or Issue Ever since a few days ago, the app has been rendered completely unusable. I get...
  • Eni
  • Moderator
  • 496 Views
  • 3 replies
  • 0 likes
  • broken
    load
    Something went wrong
  • 496 Views
  • 3 replies
  • 0 likes

Superuser Contribution how to listen to songs from several playlists?

PlanPremium Device(Samsung tablet)Operating System(Android.) My Question or Issue Hi,Could you please tell me: 1) how to listen to all songs that have been downloaded to the device ?(it's very frustrating - tracks from playlists are not included in t...

  • Newbie
  • Plan Premium   Device (Samsung tablet) Operating System (Android.)   My Question or Issue   Hi, Could you please tell me:   1) how to listen to all songs that have be...
  • CarlosE
  • Moderator
  • 9376 Views
  • 11 replies
  • 2 likes
  • playing
    Playlists
    shuffle
  • 9376 Views
  • 11 replies
  • 2 likes

Solved!!Superuser Contribution "Good morning" tab gone

PlanPremiumCountryIndonesia DeviceRedmi note 10Operating SystemAndroid 12 My Question or IssueEver since last month the "good morning" tab section just gone for some reason and it's annoying because i actually like that feature.

  • Casual Listener
  • Plan Premium Country Indonesia  Device Redmi note 10 Operating System Android 12   My Question or Issue Ever since last month the "good morning" tab section just gone for some rea...
  • Novy
  • Moderator
  • 1175 Views
  • 3 replies
  • 0 likes
  • 1175 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify notifications won't leave/close/quit

PlanPremiumCountryEstoniaDeviceMi Poco X3 ProOperating SystemAndroid 11, MIUI 12.5.1 My Question or IssueAs seen on video. Everything is set for spotify to not leave anything on notifications bar, yet it is there and won't let me to get rid of it.

  • Casual Listener
  • Plan Premium Country Estonia Device Mi Poco X3 Pro Operating System Android 11, MIUI 12.5.1   My Question or Issue As seen on video. Everything is set for spotify to not leave anything...
  • JahPunK
  • Regular
  • 25208 Views
  • 15 replies
  • 2 likes
  • 25208 Views
  • 15 replies
  • 2 likes

Superuser Contribution My Spotify Won't Open

PlanPremium CountryUnited Kingdom DeviceSamsung Galaxy S21 Plus 5G)Operating System(Android 12 ) My Question or IssueMy Spotify won't open, the Spotify logo just appears on the screen, I've cleared the data and the cache, restarted my phone several t...

  • Newbie
  • Plan Premium   Country United Kingdom   Device Samsung Galaxy S21 Plus 5G) Operating System (Android 12 )   My Question or Issue My Spotify won't open, the Spotify logo jus...
  • Skulltrash
  • Newbie
  • 412 Views
  • 4 replies
  • 2 likes
  • 412 Views
  • 4 replies
  • 2 likes

Superuser Contribution Google home playing on someone's devices

Hi, I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it before selling it. Now, from time to time, completely random, when I...

  • Newbie
  • Hi,    I have a premium account, 2 profiles. I have different Google home devices at home, lately I've sold one of these to a friend of mine, obviously I had deleted my account from it b...
  • Dian
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • assistant
    google
    GoogleHome
    Home
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Account options Not available when using external speaker

PlanPremiumCountryNL DeviceAndroidOperating System12Using HK One speakers Hi everyone,I am a newby but a question about a premium account (Adroid 12 / HK one speaker).When I choose Select a device (to stream the music to) I choose my HK one speaker. ...

  • Casual Listener
  • Plan Premium Country NL   Device Android Operating System 12 Using HK One speakers   Hi everyone, I am a newby but a question about a premium account (Adroid 12 / HK one speaker...
  • Yordan
  • Moderator
  • 352 Views
  • 3 replies
  • 0 likes
  • HK one
    Not Available
  • 352 Views
  • 3 replies
  • 0 likes