Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Android

Get help for your Android mobile or tablet

Start a topic

Forum Posts

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy_0-1689082497746.png Marketing_asset (1).png
  • Spotify Star
  • Spotify Star
  • 0x8EFABE4E
  • Newbie
  • 53471 Views
  • 68 replies
  • 25 likes
  • 53471 Views
  • 68 replies
  • 25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

  • Casual Listener
  • Sumit_Ghosh
  • Casual Listener
  • 27677 Views
  • 5 replies
  • 0 likes
  • 27677 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify freezes on startup and doesn't respond

PlanPremiumCountryTurkeyDeviceRedmi Note 8 ProOperating SystemMIUI Global 12.0.7 My Question or IssueWhen I run the Spotify App, everything freezes on Home screen (I've uploaded the SS),I can not press anything, cannot go to any sub menu or anything....

  • Casual Listener
  • Plan Premium Country Turkey Device Redmi Note 8 Pro Operating System MIUI Global 12.0.7   My Question or Issue When I run the Spotify App, everything freezes on Home screen (I've uploa...
  • Mihail
  • Spotify Legend
  • 1361 Views
  • 3 replies
  • 0 likes
  • spotify freeze
  • 1361 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't see lyrics in mobile

PlanPremiumCountryArgentinaDeviceSamsung Galaxy A21Operating SystemAndroid 10 My Question or IssueHi! I can´t see the lyrics of songs that I do see the lyrics on the desktop app.I've tried reinstalling the app but it didn't work.

  • Casual Listener
  • Plan Premium Country Argentina Device Samsung Galaxy A21 Operating System Android 10   My Question or Issue Hi! I can´t see the lyrics of songs that I do see the lyrics on the desktop ...
  • CarlosE
  • Moderator
  • 723 Views
  • 4 replies
  • 0 likes
  • Android 10
    galaxy a21
    lyrics
  • 723 Views
  • 4 replies
  • 0 likes

New playlist names are broken

Hi,I like to add songs or albums to new playlists from my Android device. I like that the newly created playlists have the same name as the song or the album. But since a few weeks ago, I've had to name the new playlist to create. If I click on the I...

  • Regular
  • Hi, I like to add songs or albums to new playlists from my Android device. I like that the newly created playlists have the same name as the song or the album. But since a few weeks ago, I've had to...
  • jesserundle
  • Visitor
  • 885 Views
  • 1 replies
  • 2 likes
  • 885 Views
  • 1 replies
  • 2 likes

Superuser Contribution Playlist search doesn't scroll beyond 12 songs in any album

PlanFreeCountry India DeviceRedmi Note 4 Operating SystemMIUI version: 11.0.2Android: 7.0 My Question or IssueI have an issue with Spotify playlist search bar. When I search for an artist's discography through regular search, I can see all the songs ...

  • Casual Listener
  •   Plan Free Country India   Device Redmi Note 4   Operating System MIUI version: 11.0.2 Android: 7.0   My Question or Issue I have an issue with Spotify playlist se...
  • aarti2
  • Casual Listener
  • 665 Views
  • 4 replies
  • 0 likes
  • 12 albums
    12 songs
    adding songs in playlist
    android Spotify app
    Playlist scroll
    Playlist search
  • 665 Views
  • 4 replies
  • 0 likes

Superuser Contribution Spotify stops pmayibg music ever 2 or 3 minutes

I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutively without stopping playback. This occurs on both d...

  • Casual Listener
  • I have been a spotify premium subscribe for a long time. Recently, I noticed that spotify stops playing music, mid song, every 2 or 3 minutes. Spotify cannot finish more than 1 or 2 songs consecutive...
  • Jeremy
  • Spotify Legend
  • 608 Views
  • 3 replies
  • 3 likes
  • 608 Views
  • 3 replies
  • 3 likes

Broken song

PlanPremiumCountryArgentinaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi! I´ve reported a song that is glitched in the app two months ago but no one has communi...

  • Casual Listener
  •   Plan Premium Country Argentina Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue H...
  • Billy-J
  • Spotify Star
  • 596 Views
  • 3 replies
  • 0 likes
  • abandon
    broken
    Glitch
  • 596 Views
  • 3 replies
  • 0 likes

Music download

If own an android phone. I used to be able to choose my SD card as the location for the downloaded songs. For some reason I don't have that option anymore. I updated the app and even reinstalled it but I still can't choose. Does anyone have an idea h...

  • Newbie
  • If own an android phone. I used to be able to choose my SD card as the location for the downloaded songs. For some reason I don't have that option anymore. I updated the app and even reinstalled it b...
  • NervHQ
  • Newbie
  • 549 Views
  • 1 replies
  • 0 likes
  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution songs do not continue on Onkyo ncp-302 with Spotify Connect

PlanPremiumCountryNetherlandsDeviceWindows 10 pc, Huawei p40 , Oppo Reno 5Operating SystemAndroid , Windows 10 My Question or IssueSince two weeks when i am listening to my 3 connected Onkyo NCP 302 in a group with Spotify connect the next songs keep...

  • Regular
  • Plan Premium Country Netherlands Device Windows 10 pc, Huawei p40 , Oppo Reno 5 Operating System Android , Windows 10   My Question or Issue Since two weeks when i am listening to my 3...
  • Eni
  • Moderator
  • 3364 Views
  • 13 replies
  • 0 likes
  • 3364 Views
  • 13 replies
  • 0 likes

Superuser Contribution Shuffle mode activates itself

PlanPremiumCountryAustriaDevicePixel 4Operating SystemAndroid 11 Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffle is activated, although I never consciously did that. When I manually dea...

  • Casual Listener
  • Plan Premium Country Austria Device Pixel 4 Operating System Android 11   Shuffle mode seems to be activating itself constantly. Regularly when I listen to an album I notice that shuffl...
  • Ver
  • Spotify Legend
  • 618 Views
  • 3 replies
  • 2 likes
  • 618 Views
  • 3 replies
  • 2 likes

New Your Library view

Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps. Come on over to the main Community thread to get an overview of what's new and share your feedback: New Your Library view (iOS & Android)

  • Spotify Star
  • Spotify Star
  • Spotify has introduced a new version of Your Library to mobile users of the iOS and Android apps.    Come on over to the main Community thread to get an overview of what's new and share...
  • 4416 Views
  • 0 replies
  • 3 likes
  • 4416 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify Android crashes when hiding song in offline mode

I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode. It's very slow, with the three dot context menu op...

  • Regular
  • I love the new hide the song from playlist feature. It's a great way to hone in on the best songs in New Music UK for example. Alas, its current implementation is buggy. It works fine in online mode....
  • Jeremy
  • Spotify Legend
  • 527 Views
  • 1 replies
  • 0 likes
  • bug
    Bug Playlist
    Offline modus
  • 527 Views
  • 1 replies
  • 0 likes

Superuser Contribution Still having problems with Spotify Connect and Android

Plan: PremiumCountry: ArgentinaDevices: Macbook Pro late 2016, Android Redmi 7Operating Systems: MacOS 11.2, Android 10 After https://community.spotify.com/t5/Ongoing-Issues/Progress-bar-issue-with-Spotify-Connect-on-Android/idc-p/5192616#M114747 it ...

  • Regular
  • Plan: Premium Country:  Argentina Devices: Macbook Pro late 2016, Android Redmi 7 Operating Systems: MacOS 11.2, Android 10     After   https://community.spoti...
  • user-removed
  • Not applicable
  • 553 Views
  • 2 replies
  • 0 likes
  • 553 Views
  • 2 replies
  • 0 likes

can't see lyrics option

PlanPremiumCountryusaDeviceoneplus 8Operating Systemh2os 11, Android 11 My Question or IssueI'm a member of Spotify alpha, but I can't see the lyrics option.

  • Visitor
  • Plan Premium Country usa Device oneplus 8 Operating System h2os 11, Android 11   My Question or Issue I'm a member of Spotify alpha, but I can't see the lyrics option. 
  • Billy-J
  • Spotify Star
  • 495 Views
  • 1 replies
  • 0 likes
  • 495 Views
  • 1 replies
  • 0 likes

Superuser Contribution Links not working

PlanFreeCountryPakistan Device, Samsung Galaxy a51 Operating System Android 10 My Question or Issue I'm trying to open a link for a podcast but it's just sending me to the home screen of the app and isn't doing anything else this is the link I'm tryi...

  • Visitor
  •   Plan Free Country Pakistan  Device , Samsung Galaxy a51  Operating System  Android 10   My Question or Issue   I'm trying to open a link for a podcast but ...
  • CarlosE
  • Moderator
  • 667 Views
  • 1 replies
  • 0 likes
  • 667 Views
  • 1 replies
  • 0 likes

Superuser Contribution From Google assistant, plays wrong version of song when artist included

asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions. However even worse asking 'play I wanna be sedated by the remones" wi...

  • Visitor
  • asking Google assistant to play songs often plays the wrong one by default as previously reported, and example "play wanna be sedated" seems to randomly play one of the 3 versions.    How...
  • horntm
  • Roadie
  • 1011 Views
  • 2 replies
  • 0 likes
  • Google Assistant
    wrong song
  • 1011 Views
  • 2 replies
  • 0 likes

Spotify app gets stuck immediately after opening.

PlanPremiumCountryAustriaDeviceGalaxy S21Operating SystemAndroid 11Spotify Version 8.6.20.1063 My Question or IssueImmediately after opening, the Android app gets stuck. Sometimes music is still played via Bluetooth (in the car) although the app cann...

  • Casual Listener
  • Plan Premium Country Austria Device Galaxy S21 Operating System Android 11 Spotify Version 8.6.20.1063   My Question or Issue Immediately after opening, the Android app gets stuck. So...
  • Billy-J
  • Spotify Star
  • 1309 Views
  • 3 replies
  • 0 likes
  • Android
    Galaxy S21
  • 1309 Views
  • 3 replies
  • 0 likes

Superuser Contribution OFFLINE MODE USE MOBILE DATA WITH MY DOWNLOADED MUSIC

When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs. Before to start to drive, i make a double check to validate if my playlists was downloaded totally. i have a microsd...

  • Casual Listener
  • When i driving on Highway in countrys with low or none of signal my downloaded music hears a little silence or cut in parts of songs.   Before to start to drive, i make a double check to valid...
  • Eni
  • Moderator
  • 693 Views
  • 5 replies
  • 0 likes
  • OfflineNotWorks
  • 693 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Android][Browse] New Releases for You on Home

I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all times? I've tried the Release Radar under search, but ...

  • Gig Goer
  • I really liked the New Releases for You-section on the Home page, but now it's mostly gone and only appears once a month if even that. Is there a way to active this section so it's visible at all tim...
  • Jeremy
  • Spotify Legend
  • 317 Views
  • 1 replies
  • 0 likes
  • Android
    Browse
  • 317 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify App not working on Pixel 5

PlanPremium/FamilyCountryAustraliaDevicePixel 5Operating SystemAndroid Oreo 11My ProblemSpotify App does not change pages visually when I use the app. As in, when I open an album from my recently played, or press Search or My Library, the screen does...

  • Newbie
  •   Plan Premium/Family Country Australia Device Pixel 5 Operating System Android Oreo 11 My Problem Spotify App does not change pages visually when I use the app. As in, when I ope...
  • Alex
  • Spotify Legend
  • 1130 Views
  • 1 replies
  • 0 likes
  • 1130 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution App crashes when navigating my library

PlanPremiumCountryGermany DeviceS21 PlusOperating SystemAndroid 11 My Question or IssueWhen i click on "my library" the Spotify App crashes. I already reinstalled, rebooted and cleared chaches. The S21 Plus does not have a SD-Card. I use the current ...

  • Visitor
  •   Plan Premium Country Germany   Device S21 Plus Operating System Android 11   My Question or Issue When i click on "my library" the Spotify App crashes. I already reinst...
  • Novy
  • Moderator
  • 468 Views
  • 2 replies
  • 0 likes
  • 468 Views
  • 2 replies
  • 0 likes