Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
Wednesday
Timbo6sic6
Casual Listener
67989 Views
69 replies
26 likes

67989 Views
69 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28978 Views
5 replies
0 likes

28978 Views
5 replies
0 likes

Superuser Contribution 2020 Wrapped Story Is Not Showing Up

PlanFreeCountryUnited StatesDeviceSamsung Galaxy S10Operating SystemAndroidMy Question or IssueSo as of late I've watch 2020 wrapped roll out gradually across all my friends. However, I have yet to get a 2020 wrapped story.I got spotify back in late ...

crash_e
Casual Listener
Plan Free Country United States Device Samsung Galaxy S10 Operating System Android My Question or Issue So as of late I've watch 2020 wrapped roll out gradually across all my friends. Howeve...
2020-12-03 1:10:21 AM
2020-12-05 12:06:36 PM
Elena
Moderator
6018 Views
3 replies
2 likes

6018 Views
3 replies
2 likes

Solved!!Superuser Contribution Song changes alone

My issueI'm listening one song from a playlist and in the middle of the song it changes to another one from another playlistPlanPremiumCountryPortugalDeviceSamsung Galaxy A7 2018Operating SystemAndroid 9

AliciaCS
Casual Listener
My issue I'm listening one song from a playlist and in the middle of the song it changes to another one from another playlist Plan Premium Country Portugal Device Samsung Galaxy A7 2018 Opera...
2020-04-10 2:49:49 PM
2020-12-05 11:43:36 AM
Mihail
Spotify Legend
1313 Views
6 replies
0 likes

1313 Views
6 replies
0 likes

Can't play musik

PlanPremiumCountryGermanyDeviceHuawei p20 lite 2018Operating SystemAndroid 9 My Question or IssueHey GuysI have the problem that I can't play music on my smartphone anymore, I can't download a playlist and my favorite songs are gone.But on the PC eve...

Yourcraft06
Casual Listener
Plan Premium Country Germany Device Huawei p20 lite 2018 Operating System Android 9 My Question or Issue Hey Guys I have the problem that I can't play music on my smartphone...
2020-11-25 5:50:25 PM
2020-12-05 7:51:34 AM
Billy-J
Spotify Star
1315 Views
5 replies
2 likes

1315 Views
5 replies
2 likes

Superuser Contribution Wrapped 2020 story still don't open

Spoiler (Highlight to read)BugBugPlanPremiumCountryFranceDeviceHuawei P20 LiteOperating SystemAndroid 9 My Question or IssueI use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't work when i click on it they stay black with the gr...

QeeQz
Newbie
Bug Plan Premium Country France Device Huawei P20 Lite Operating System Android 9 My Question or Issue I use Spotify latest version 8.5.86.854 and wrapped 2020 story still don't wor...
2020-12-02 11:28:23 PM
2020-12-04 4:34:42 PM
Katerina
Spotify Legend
484 Views
1 replies
2 likes

484 Views
1 replies
2 likes

Superuser Contribution I can't listen music

PlanFree/PremiumCountryFranceOperating System(Android) My Question or IssueI just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an album ... the time stays at 0:00 and no sound can be heard.How can I fi...

Nzo
Visitor
Plan Free/Premium Country France Operating System (Android) My Question or Issue I just upgrade my Spotify to premium but now I can't listen music. When I select a song, a playlist, an...
2020-12-02 9:51:50 PM
2020-12-04 4:25:55 PM
Katerina
Spotify Legend
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Bug in the Yearreview

Hey,i use Spotify on my Android-Mobilphone.I cant open the yearreview.Everytime when i want to open, the app shows me a short loading screen, after that the App restarts.Yeah thats all .I need helpShaggy

user_422
Casual Listener
Hey, i use Spotify on my Android-Mobilphone. I cant open the yearreview. Everytime when i want to open, the app shows me a short loading screen, after that the App restarts. Yeah thats all . I...
2020-12-02 8:53:43 PM
2020-12-04 4:17:44 PM
Elena
Moderator
312 Views
1 replies
0 likes

312 Views
1 replies
0 likes

Superuser Contribution playlist starting over

PlanPremium FamilyCountryUSA Devicenote 20 UltraMy Question or IssueSo I put this into android since thats where I use Spotify but I don't think its limited to that platform. So I am listening to discover weekly. Say I am 6 songs in and I switch to a...

binaryatlas
Visitor
Plan Premium Family Country USA Device note 20 Ultra My Question or Issue So I put this into android since thats where I use Spotify but I don't think its limited to that platf...
2020-12-02 8:03:05 PM
2020-12-04 4:16:13 PM
Elena
Moderator
314 Views
1 replies
0 likes

314 Views
1 replies
0 likes

Superuser Contribution 'New releases' category showing only 2 albums

PlanPremiumCountryCroatiaDeviceSony Xperia XZ PremiumOperating SystemAndroid 9My Question or IssueVersion 8.5.66.1002 of app installed. When I go to 'Search > New Releases > New albums & singles' the section only shows 2 albums and I can't scroll fur...

TimeAmpala
Gig Goer
Plan Premium Country Croatia Device Sony Xperia XZ Premium Operating System Android 9 My Question or Issue Version 8.5.66.1002 of app installed. When I go to 'Search > New Releases > N...
2020-07-15 9:35:05 AM
2020-12-04 2:43:41 PM
TimeAmpala
Gig Goer
1587 Views
8 replies
1 likes
Android
Android App
function
NEW ALBUMS
New albums & singles
New singles
Search
Troubleshooting

1587 Views
8 replies
1 likes

Superuser Contribution Car view not visible

PlanPremiumCountryUK DeviceHuawei Nova 5TOperating System(Android One.) My Question or IssueGoogle assistant no longer works with my phone's spotify. I checked settings but can't see anything. I even considered that the car view option may effect thi...

Slinkymn
Casual Listener
Plan Premium Country UK Device Huawei Nova 5T Operating System (Android One.) My Question or Issue Google assistant no longer works with my phone's spotify. I ch...
2020-12-02 10:09:51 AM
2020-12-04 11:32:05 AM
Mihail
Spotify Legend
811 Views
7 replies
0 likes

811 Views
7 replies
0 likes

Superuser Contribution adding podcast to playlist brings list to top

Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at.I usually go to my library, and start going through the newest episodes and add t...

ssmon
Casual Listener
Premium / United States / Samsung Galaxy 8 There is a glitch, and when I add Podcast episode to a playlist it takes me back to the beginning of the list I am looking at. I usually go to my ...
2020-12-02 7:05:18 PM
2020-12-04 10:46:01 AM
Elena
Moderator
390 Views
1 replies
0 likes
Android
Glitch

390 Views
1 replies
0 likes

Superuser Contribution Unable to download songs on Nokia 8.3 5G

I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says marked for download but it shows this exclamation m...

NeoVogel
Visitor
I got my Nokia 8.3 just a few days ago and i downloaded Spotify successfully. I logged in and everything worked fine. Then I tried to download my Playlists and they simply wouldn't download. It says ...
2020-12-02 5:20:01 PM
2020-12-04 10:38:32 AM
Elena
Moderator
525 Views
1 replies
0 likes

525 Views
1 replies
0 likes

Superuser Contribution the payer's random order button is running alone

PlanPremiumCountryBrazilDevice(Moto g7 Play)Operating System(Android Oreo) My Question or Issuewhenever i start the app and select the play list i click on the song, the song is played but follows in random order so i have to go and disable the butto...

bbgbruno
Visitor
Plan Premium Country Brazil Device (Moto g7 Play) Operating System (Android Oreo) My Question or Issue whenever i start the app and select the play list i click on the song, the...
2020-12-02 5:19:10 PM
2020-12-04 10:36:22 AM
Elena
Moderator
215 Views
1 replies
0 likes

215 Views
1 replies
0 likes

Superuser Contribution Lyrics

PlanPremium family CountryMexicoDeviceSamsung Galaxy s10Operating SystemAndroid My Question or IssueMy app don't show me the lyrics option, I have the premium family membership, I'm the master account and just in my account the lyrics option doesn't ...

danielzison
Casual Listener
Plan Premium family Country Mexico Device Samsung Galaxy s10 Operating System Android My Question or Issue My app don't show me the lyrics option, I have the premium fami...
2020-12-02 8:13:26 PM
2020-12-04 10:29:49 AM
Elena
Moderator
436 Views
1 replies
1 likes

436 Views
1 replies
1 likes

Superuser Contribution Spotify won't download on my Galaxy S9

PlanPremiumCountryUSDeviceSamsung Galaxy 9Operating SystemAndroidMy Question or IssueEvery time I try to download Spotify off of the play store, when I click the install button it says, "Something went wrong. Try again later." Every other app install...

Jacob20
Visitor
Plan Premium Country US Device Samsung Galaxy 9 Operating System Android My Question or Issue Every time I try to download Spotify off of the play store, when I click the install button it s...
2020-12-02 6:43:43 PM
2020-12-04 10:21:10 AM
Elena
Moderator
1028 Views
1 replies
0 likes
Android
installation

1028 Views
1 replies
0 likes

Superuser Contribution Downloaded Podcasts can not be shown

PlanPremiumCountryGermanyDevice(Huawei P30 Pro)Operating System(Android 10) My Question or IssueSince 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can not be shown. It only says something like "Sorry, something went wrong. You w...

user-removed
Visitor
Plan Premium Country Germany Device (Huawei P30 Pro) Operating System (Android 10) My Question or Issue Since 2 weeks the sections 'Podcasts - Downloads' and 'Podcasts - Shows' can n...
2020-07-25 9:03:08 AM
2020-12-04 10:18:45 AM
user-removed
Not applicable
2488 Views
18 replies
1 likes

2488 Views
18 replies
1 likes

How do I change the language in your app?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Melnikk
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-12-03 11:59:54 PM
2020-12-04 7:38:25 AM
AdamDamon
Spotify Star
628 Views
1 replies
0 likes

628 Views
1 replies
0 likes

Spotify does not connect to Wifi (Android 10)

Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other apps are working perfectly when I'm connected to the wifi. More so, ...

tinandreablanco
Casual Listener
Plan Premium Country Philippines Device Nokia 7 Plus Operating System Android 10 My Spotify does not work when WiFi connection is used; it only connects using cellular data. My other...
2020-07-28 8:55:49 PM
2020-12-04 3:25:53 AM
tinandreablanco
Casual Listener
2366 Views
4 replies
0 likes

2366 Views
4 replies
0 likes

Solved!! Spotify not playing on my phone

PlanPremiumCountryUSADeviceLG V30+Operating SystemAndroid Pie(Version 9) My Question or IssueSpotify isn't working on my phone currently, but will work on the web browser and all other media outlets(speakers connected to Spotify). The other day, whil...

Bennyscrap
Casual Listener
Plan Premium Country USA Device LG V30+ Operating System Android Pie(Version 9) My Question or Issue Spotify isn't working on my phone currently, but will work on the web browser and...
2020-12-03 1:10:43 PM
2020-12-03 8:24:29 PM
Bennyscrap
Casual Listener
530 Views
1 replies
0 likes

530 Views
1 replies
0 likes

Spotify will not update or open anymore, I have tried everything

PlanPremiumCountryCanadaDeviceSamsung Galaxy S9 My Question or Issuemy original issue was that I didn't have access to the Spotify wrapped story on my android (my phone would not let me update the app). I tried to restart my phone, restart the app, a...

JustyceK
Newbie
Plan Premium Country Canada Device Samsung Galaxy S9 My Question or Issue my original issue was that I didn't have access to the Spotify wrapped story on...
2020-12-03 6:37:10 PM
204 Views
0 replies
0 likes

204 Views
0 replies
0 likes

Superuser Contribution Cant pay for spotify

at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russian paypal, spotify sad for me, that i cant pay wit...

Puppi102
Visitor
at the moment I am studying on a student visa for longer, spotifi not only have switched to Polish, but also does not allow me to pay with a Russian card. When i try to pay from russian card and russ...
2020-12-02 4:44:11 PM
2020-12-03 6:00:53 PM
Xenia
Moderator
336 Views
1 replies
0 likes

336 Views
1 replies
0 likes

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