Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51081 Views
66 replies
25 likes

51081 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881685 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881685 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27319 Views
4 replies
0 likes

27319 Views
4 replies
0 likes

Superuser Contribution Spotify App crashes when it connects/disconnects from Internet

PlanPremiumCountryIrelandDeviceSamsung J3Operating SystemAndroid 5.1.1 My Question or IssueThe spotify app is consistently crashing every time my phone picks up or loses an internet connection. E.g. when moving out of range of a modem it will crash a...

RomanesEuntDom
Regular
Plan Premium Country Ireland Device Samsung J3 Operating System Android 5.1.1 My Question or Issue The spotify app is consistently crashing every time my phone picks up or loses an i...
2019-07-25 2:17:23 PM
2020-10-12 4:37:20 PM
Alex
Spotify Legend
5371 Views
6 replies
5 likes

5371 Views
6 replies
5 likes

Superuser Contribution 'Home' link is hidden behind Status bar

With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.

kramttocs
Music Fan
With the new UI that utilizes the left nav, the Home button is hidden behind the status bar on my Android Head Unit running Oreo.
2020-08-28 6:18:20 AM
2020-10-12 3:47:43 PM
kramttocs
Music Fan
1213 Views
9 replies
0 likes

1213 Views
9 replies
0 likes

Superuser Contribution Multiple Issues since last update

PlanPremiumCountryGermanyDeviceXiaomi Mi 9T ProOperating SystemAndroid 10Spotify App VersionSpotify for Andriod Ver. 8.5.78.909 Question or IssueI encountered some problems that can be categorised into two parts so far:I chose a song to play but the ...

nilsb_da
Regular
Plan Premium Country Germany Device Xiaomi Mi 9T Pro Operating System Android 10 Spotify App Version Spotify for Andriod Ver. 8.5.78.909 Question or Issue I encountered some proble...
2020-10-05 8:13:38 PM
2020-10-12 12:02:13 PM
Ivan
Spotify Legend
620 Views
1 replies
2 likes

620 Views
1 replies
2 likes

Superuser Contribution Podcast Stuttering

When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with certain podcasts, not all, and only when I'm using ...

MaddPrerow
Casual Listener
When I try to listen to certain podcasts, they stutter as if not loading properly. I've tried deleting my data, reinstalling the app, unmonitoring the app, nothing has worked. This only happens with ...
2019-04-03 12:32:16 AM
2020-10-12 11:40:16 AM
Alex
Spotify Legend
7760 Views
29 replies
5 likes

7760 Views
29 replies
5 likes

Superuser Contribution Spotify shows the same album/song artwork and title for every song

PlanPremiumCountryGermanyDeviceOnePlus 7T ProOperating SystemAndroid 10 My Question or IssueWhile streaming music my Spotify app sometimes shows the same song for every song that I play. Restarting the app does not help. The only solution to resolve ...

Classy_AJ
Casual Listener
Plan Premium Country Germany Device OnePlus 7T Pro Operating System Android 10 My Question or Issue While streaming music my Spotify app sometimes shows the same song for every song ...
2020-09-21 12:37:56 PM
2020-10-12 11:19:33 AM
Classy_AJ
Casual Listener
880 Views
4 replies
1 likes

880 Views
4 replies
1 likes

Superuser Contribution Spotify thinks I'm offline

PlanPremiumCountryPolandDeviceXperia L4 but the issue was on Xperia XA2 and Nexus 7 the same. Operating SystemAndroid 9My Question or IssueSpotify keeps thinking I'm offline and won't let me search songs or add them to play lists for a couple minutes...

efadfa
Casual Listener
Plan Premium Country Poland Device Xperia L4 but the issue was on Xperia XA2 and Nexus 7 the same. Operating System Android 9 My Question or Issue Spotify keeps thinking I'm offline an...
2020-09-14 8:10:00 PM
2020-10-12 10:51:11 AM
Elena
Moderator
490 Views
1 replies
0 likes

490 Views
1 replies
0 likes

Superuser Contribution Spotify pauses with every tabata workout app I've downloaded

PlanPremiumCountryUSDeviceAndroid, Galaxy s8 My Question or IssueI've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pauses the music. I initially assumed it was the first Tabata app I downloaded that w...

Bcrawford22
Casual Listener
Plan Premium Country US Device Android, Galaxy s8 My Question or Issue I've downloaded several different Tabata workout apps and during my "active" work intervals Spotify pause...
2020-06-09 11:39:19 PM
2020-10-12 10:48:34 AM
Tring90
Casual Listener
7228 Views
6 replies
0 likes

7228 Views
6 replies
0 likes

Superuser Contribution Alternating songs won't play

Device: Moto e5 Play OS: Android 8.1.0 Plan: Premium So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't.So, the issue is very simple: alternating songs won't play. What this means is that...

dantesoide
Visitor
Device: Moto e5 Play OS: Android 8.1.0 Plan: Premium So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't. So,...
2020-09-14 6:44:29 PM
2020-10-12 10:42:38 AM
Elena
Moderator
374 Views
1 replies
1 likes

374 Views
1 replies
1 likes

Superuser Contribution I dont have a repeat button

PlanPremiumCountryCanadaDeviceLG Q7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just upgraded to premium and I dont have a repeat button

Xavier29
Visitor
Plan Premium Country Canada Device LG Q7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just upgraded to premium and I dont have a repeat button
2020-10-06 5:30:12 PM
2020-10-12 10:35:55 AM
Ivan
Spotify Legend
363 Views
1 replies
0 likes
repeat

363 Views
1 replies
0 likes

Superuser Contribution Local songs cannot be played on my android phone

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still appears gray and there's an exclamation mark under the...

user-removed
Visitor
Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still app...
2020-09-13 4:38:01 AM
2020-10-12 10:28:54 AM
Elena
Moderator
1910 Views
3 replies
0 likes

1910 Views
3 replies
0 likes

Superuser Contribution Spotify Won't Load (Black Screen)

PlanPremium FamilyCountryUSADeviceNexus 6POperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app won't load on my phone. When I try to open the app, I just seen a black loading screen, followed by a message that says Spo...

fadedmofo
Regular
Plan Premium Family Country USA Device Nexus 6P Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app won't load on my phone. When I ...
2018-06-08 11:37:57 PM
2020-10-12 10:05:32 AM
Mario
Spotify Legend
3244 Views
7 replies
3 likes

3244 Views
7 replies
3 likes

How is this even possible ?!?!

The duration pass is way after the length of the song. How come? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

dotanb
Casual Listener
The duration pass is way after the length of the song. How come? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (...
2020-10-10 7:57:10 PM
2020-10-11 10:18:03 PM
Billy-J
Spotify Star
424 Views
1 replies
0 likes

424 Views
1 replies
0 likes

Superuser Contribution Spotify skips continuously after 10 seconds of play when casting to Google Home

I have seen similar posts but after days of "Check this other thread for the solution" and failing to get this resolved, I'm going to start another thread. PlanFree (formerly premium)CountryCanadaDevicePixel 4 My Question or IssueI have run the entir...

Ailyrun
Newbie
I have seen similar posts but after days of "Check this other thread for the solution" and failing to get this resolved, I'm going to start another thread. Plan Free (formerly premium...
2020-06-25 3:20:43 AM
2020-10-11 4:09:18 PM
Alex
Spotify Legend
987 Views
7 replies
1 likes

987 Views
7 replies
1 likes

Superuser Contribution AutoPlay does not work on smartphone

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the app. It does not start playing related songs at th...

philbo2113
Casual Listener
I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the...
2020-10-02 12:26:47 AM
2020-10-11 9:22:39 AM
Ivan
Spotify Legend
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

Ch7anz
Newbie
Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...
2020-10-06 5:06:34 PM
2020-10-11 8:43:10 AM
tt6aasvjjo4dcjt
Newbie
2605 Views
1 replies
5 likes

2605 Views
1 replies
5 likes

Superuser Contribution How to remove a device from spotify connect ?

PlanPremiumOperating System(Android, Windows 10) My Question or IssueWhen I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get rid of this? It's not very convenient for me.

Toxa58
Visitor
Plan Premium Operating System (Android, Windows 10) My Question or Issue When I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get ...
2020-09-14 10:25:40 PM
2020-10-10 4:54:20 PM
Elena
Moderator
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

Boubichquette
Visitor
Plan Premium Country France Device Xiaomi mi a3 Operating System Android 10 My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current playl...
2020-09-13 4:37:54 AM
2020-10-10 4:06:39 PM
Elena
Moderator
295 Views
1 replies
0 likes

295 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing randomly when phone is locked (Samsung S20)

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Ricothemighty
Casual Listener
Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...
2020-04-16 3:17:32 PM
2020-10-10 4:01:38 PM
Mihail
Spotify Legend
9937 Views
12 replies
0 likes
random pausing

9937 Views
12 replies
0 likes

Mobile app inorovements

1. search function -- throughout all playlists2. when minimized to show shuffle and repeat options (put an attachment)3. move the songs in a playlist by pressing on them and relocate (change their order manually)4. shuffle throughout all playlists

MihaiPopa
Visitor
1. search function -- throughout all playlists 2. when minimized to show shuffle and repeat options (put an attachment) 3. move the songs in a playlist by pressing on them and relocate (cha...
2020-10-10 2:21:59 PM
534 Views
0 replies
1 likes
feature requests

534 Views
0 replies
1 likes

Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

tilyoufaint
Visitor
Plan Premium Country Spain Device Samsung Galaxy S20 My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...
2020-09-11 11:52:12 AM
2020-10-10 12:24:48 PM
Elena
Moderator
399 Views
1 replies
3 likes

399 Views
1 replies
3 likes

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