Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
51502 Views
66 replies
25 likes

51502 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881940 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881940 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27382 Views
4 replies
0 likes

27382 Views
4 replies
0 likes

Superuser Contribution Alternating songs won't play

Device: Moto e5 Play OS: Android 8.1.0 Plan: Premium So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't.So, the issue is very simple: alternating songs won't play. What this means is that...

dantesoide
Visitor
Device: Moto e5 Play OS: Android 8.1.0 Plan: Premium So, I've been having this issue for two months now. I somehow hoped the app updates would solve it, but it didn't. So,...
2020-09-14 6:44:29 PM
2020-10-12 10:42:38 AM
Elena
Moderator
377 Views
1 replies
1 likes

377 Views
1 replies
1 likes

Superuser Contribution I dont have a repeat button

PlanPremiumCountryCanadaDeviceLG Q7Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI just upgraded to premium and I dont have a repeat button

Xavier29
Visitor
Plan Premium Country Canada Device LG Q7 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I just upgraded to premium and I dont have a repeat button
2020-10-06 5:30:12 PM
2020-10-12 10:35:55 AM
Ivan
Spotify Legend
363 Views
1 replies
0 likes
repeat

363 Views
1 replies
0 likes

Superuser Contribution Local songs cannot be played on my android phone

Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still appears gray and there's an exclamation mark under the...

user-removed
Visitor
Hello I've imported some songs into Spotify Premium on windows and I added it to my playlist. I can play the playlist on my computer but on my phone, I tried downloading the playlist but it still app...
2020-09-13 4:38:01 AM
2020-10-12 10:28:54 AM
Elena
Moderator
1912 Views
3 replies
0 likes

1912 Views
3 replies
0 likes

Superuser Contribution Spotify Won't Load (Black Screen)

PlanPremium FamilyCountryUSADeviceNexus 6POperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app won't load on my phone. When I try to open the app, I just seen a black loading screen, followed by a message that says Spo...

fadedmofo
Regular
Plan Premium Family Country USA Device Nexus 6P Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue The app won't load on my phone. When I ...
2018-06-08 11:37:57 PM
2020-10-12 10:05:32 AM
Mario
Spotify Legend
3248 Views
7 replies
3 likes

3248 Views
7 replies
3 likes

How is this even possible ?!?!

The duration pass is way after the length of the song. How come? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

dotanb
Casual Listener
The duration pass is way after the length of the song. How come? Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (...
2020-10-10 7:57:10 PM
2020-10-11 10:18:03 PM
Billy-J
Spotify Star
426 Views
1 replies
0 likes

426 Views
1 replies
0 likes

Superuser Contribution Spotify skips continuously after 10 seconds of play when casting to Google Home

I have seen similar posts but after days of "Check this other thread for the solution" and failing to get this resolved, I'm going to start another thread. PlanFree (formerly premium)CountryCanadaDevicePixel 4 My Question or IssueI have run the entir...

Ailyrun
Newbie
I have seen similar posts but after days of "Check this other thread for the solution" and failing to get this resolved, I'm going to start another thread. Plan Free (formerly premium...
2020-06-25 3:20:43 AM
2020-10-11 4:09:18 PM
Alex
Spotify Legend
995 Views
7 replies
1 likes

995 Views
7 replies
1 likes

Superuser Contribution AutoPlay does not work on smartphone

I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the app. It does not start playing related songs at th...

philbo2113
Casual Listener
I have a spotify premium account and whenever I go to the gym, I play a short playlist I have entitlied "New Workout Playlist," and it does not operate the way it is designed based on settings in the...
2020-10-02 12:26:47 AM
2020-10-11 9:22:39 AM
Ivan
Spotify Legend
401 Views
1 replies
0 likes

401 Views
1 replies
0 likes

Storage full on samsung galaxy watch3

Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my watch still have 4gb of extra space, and I cant seem t...

Ch7anz
Newbie
Hi, I recently just resolved the playing offline songs problem. Now the new problem arises, basically when downloading more songs, it says storage full and free up some space, but the thing is my wat...
2020-10-06 5:06:34 PM
2020-10-11 8:43:10 AM
tt6aasvjjo4dcjt
Newbie
2611 Views
1 replies
5 likes

2611 Views
1 replies
5 likes

Superuser Contribution How to remove a device from spotify connect ?

PlanPremiumOperating System(Android, Windows 10) My Question or IssueWhen I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get rid of this? It's not very convenient for me.

Toxa58
Visitor
Plan Premium Operating System (Android, Windows 10) My Question or Issue When I play music on my PC, a notification appears on my phone that the music is playing on my PC, how can I get ...
2020-09-14 10:25:40 PM
2020-10-10 4:54:20 PM
Elena
Moderator
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Superuser Contribution Unable to see current playlist

PlanPremiumCountryFranceDeviceXiaomi mi a3Operating SystemAndroid 10 My Question or IssueHi, I'm currently on the last version of the app and I can't access the current playlist (the queue). I can add songs to the queue, but when I want to see the wh...

Boubichquette
Visitor
Plan Premium Country France Device Xiaomi mi a3 Operating System Android 10 My Question or Issue Hi, I'm currently on the last version of the app and I can't access the current playl...
2020-09-13 4:37:54 AM
2020-10-10 4:06:39 PM
Elena
Moderator
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Superuser Contribution Music keeps pausing randomly when phone is locked (Samsung S20)

Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This seems to happen intermittently as well. I've gone ...

Ricothemighty
Casual Listener
Hey there, I was wondering if anyone on here has experienced the same issue? Whenever I have my music playing and my phone has been locked for about 2 to 5 minutes my music will pause at random. This...
2020-04-16 3:17:32 PM
2020-10-10 4:01:38 PM
Mihail
Spotify Legend
9955 Views
12 replies
0 likes
random pausing

9955 Views
12 replies
0 likes

Mobile app inorovements

1. search function -- throughout all playlists2. when minimized to show shuffle and repeat options (put an attachment)3. move the songs in a playlist by pressing on them and relocate (change their order manually)4. shuffle throughout all playlists

MihaiPopa
Visitor
1. search function -- throughout all playlists 2. when minimized to show shuffle and repeat options (put an attachment) 3. move the songs in a playlist by pressing on them and relocate (cha...
2020-10-10 2:21:59 PM
538 Views
0 replies
1 likes
feature requests

538 Views
0 replies
1 likes

Superuser Contribution Hidden song in the Release radar keep on playing

PlanPremiumCountrySpainDeviceSamsung Galaxy S20 My Question or IssueHi,When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hidden song plays anyway (I see the minus icon stating it is hidden but the s...

tilyoufaint
Visitor
Plan Premium Country Spain Device Samsung Galaxy S20 My Question or Issue Hi, When I hide a song I don't like in the release radar playlist, and play the playlist again later, the hid...
2020-09-11 11:52:12 AM
2020-10-10 12:24:48 PM
Elena
Moderator
404 Views
1 replies
3 likes

404 Views
1 replies
3 likes

Superuser Contribution Cambio barra botones lateral

PlanPremiumCountryMéxico Device(Samsung Tablet SM-T720)Operating System(Android 9) My Question or IssuePor alguna razón se cambió la apariencia de la App dejando la barra de botones cargada hacia el lado izquierdo de la pantalla y no en la parte de a...

predarex
Newbie
Plan Premium Country México Device (Samsung Tablet SM-T720) Operating System (Android 9) My Question or Issue Por alguna razón se cambió la apariencia de la App dejando la barr...
2020-09-12 5:54:00 PM
2020-10-10 12:12:57 PM
Elena
Moderator
1380 Views
1 replies
1 likes
Cambio barra botones lateral

1380 Views
1 replies
1 likes

Superuser Contribution Some songs have a stuck time bar in the notifications

PlanPremiumCountryFranceDeviceNubia RedMagic 5GOperating SystemAndroid 10 My Question or IssueSome of the songs in my library have the time bar stuck at the beginning in the notifications section of my phone for some reason. This breaks the lyrics sy...

BSoD38
Regular
Plan Premium Country France Device Nubia RedMagic 5G Operating System Android 10 My Question or Issue Some of the songs in my library have the time bar stuck at the beginning in the ...
2020-09-11 2:35:07 PM
2020-10-10 11:14:06 AM
Elena
Moderator
1462 Views
1 replies
0 likes
bug

1462 Views
1 replies
0 likes

Superuser Contribution Can't see albums, performers. Connection issues.

PlanPremiumCountryRussia DeviceMeizu M5 NoteOperating SystemAndroid 7.0 My Question or IssueI have problems with connection while browsing performers or their albums. Spotify says that something went wrong and offers me to check my connection or try ...

CloudfishMartin
Casual Listener
Plan Premium Country Russia Device Meizu M5 Note Operating System Android 7.0 My Question or Issue I have problems with connection while browsing performers or their albums. Sp...
2020-09-10 3:06:23 AM
2020-10-10 10:54:12 AM
Elena
Moderator
494 Views
4 replies
1 likes

494 Views
4 replies
1 likes

Superuser Contribution Text Problem - Localization

PlanPremiumCountryTurkeyDeviceSamsung GalaxyOperating SystemAndroid 8.0.1 My Question or IssueWhen I add a song to one of my playlists, for example name of the playlist is "EDM" it says "EDMiçine eklendi." So it's a text or localization problem. It s...

MrDeepMind
Casual Listener
Plan Premium Country Turkey Device Samsung Galaxy Operating System Android 8.0.1 My Question or Issue When I add a song to one of my playlists, for example name of the playlist is "E...
2020-09-10 1:27:38 PM
2020-10-10 10:47:07 AM
Elena
Moderator
273 Views
1 replies
0 likes

273 Views
1 replies
0 likes

Superuser Contribution Headset: triple press to previous song

Why triple press in the headset button doesn't play the previous song like any other music apps?It's skiping 2 songs instead.Why someone would like have the ability to skip two songs instead of repeating the song or listening the previous one?Why we ...

EricSantAnna
Newbie
Why triple press in the headset button doesn't play the previous song like any other music apps? It's skiping 2 songs instead. Why someone would like have the ability to skip two songs ...
2016-03-22 2:24:47 PM
2020-10-10 10:45:25 AM
MBnk
Regular
2409 Views
5 replies
3 likes
Android
headset
triple press

2409 Views
5 replies
3 likes

Solved!!Superuser Contribution cannot display lyrics/behind the lyrics on android

PlanPremiumCountry Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices.I used to think that it was my previous device issue ( galaxy S9plus, exynos) but recently I moved to my new devices ( xiaomi mi8 ...

user-removed
Visitor
Plan Premium Country Thailand I cannot display behind the lyrics ( either genius or lyrics) across all my android devices. I used to think that it was my previous device ...
2019-03-06 12:42:49 AM
2020-10-10 10:38:53 AM
Elena
Moderator
51907 Views
10 replies
1 likes
Android
lyrics

51907 Views
10 replies
1 likes

Superuser Contribution No sound after changing song

PlanPremiumCountryPolandDeviceOSSURET ADD8CVW84Operating SystemAndroid 10 My Question or IssueWhen i choose to skip to next song timer is counting but sound is not playing. When i pause song and then unpause it the sound returns as nothing have happe...

Farfalla
Casual Listener
Plan Premium Country Poland Device OSSURET ADD8CVW84 Operating System Android 10 My Question or Issue When i choose to skip to next song timer is counting but sound is not playi...
2020-09-11 1:00:46 PM
2020-10-09 6:27:21 PM
Elena
Moderator
429 Views
1 replies
1 likes

429 Views
1 replies
1 likes

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