Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
56407 Views
68 replies
25 likes

56407 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27967 Views
5 replies
0 likes

27967 Views
5 replies
0 likes

Superuser Contribution 'local file' shows in playlist on mobile but still unavailable.

PlanPremiumCountryU.S.DeviceOnePlus 6Operating SystemOxygenOS version OP6_O₂_BETA_35My Question or IssueI have added a local file (mp3) to Spotify Desktop and added it to playlists - it plays just fine there. The song shows up on the playlists on my ...

Narwhalzipan
Visitor
Plan Premium Country U.S. Device OnePlus 6 Operating System OxygenOS version OP6_O₂_BETA_35 My Question or Issue I have added a local file (mp3) to Spotify Desktop and added it to playlists ...
2020-06-07 6:29:08 AM
2020-06-10 11:32:50 AM
Elena
Moderator
267 Views
1 replies
0 likes

267 Views
1 replies
0 likes

Superuser Contribution Google clock won't play my downloaded tune in fly mode

PlanPremiumCountryFranceDeviceMoto G5Operating SystemAndroid 8.1.0 My Question or IssueI set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. This tune is available in offline mode (it is downloaded on my phone).if I set ...

klubad
Newbie
Plan Premium Country France Device Moto G5 Operating System Android 8.1.0 My Question or Issue I set an alarm clock with Google clock, and I select a tune on Spotify to be alarm. Thi...
2020-06-08 9:34:11 AM
2020-06-10 10:13:56 AM
Elena
Moderator
1449 Views
1 replies
2 likes

1449 Views
1 replies
2 likes

"new songs" button disappeared?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHey everyone, a few Werks ago i had a little, flash-shaped Button on my spotify home screen. ...

Zireael
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hey eve...
2020-06-10 1:02:00 AM
2020-06-10 10:11:36 AM
Fishtaco
Community Legend
237 Views
1 replies
0 likes

237 Views
1 replies
0 likes

Superuser Contribution Local files greyed out on Android - tried everything!

Hi I'm using a Samsung S9 and Spotify Premium. I have downloaded an mp3 onto my desktop and imported to local files on Spotify desktop app and then created a new playlist with the local file in it but when I go to the new playlist on my phone it is s...

BethAithne
Newbie
Hi I'm using a Samsung S9 and Spotify Premium. I have downloaded an mp3 onto my desktop and imported to local files on Spotify desktop app and then created a new playlist with the local file in it bu...
2020-06-10 1:37:48 AM
2020-06-10 8:43:52 AM
Peter
Spotify Legend
1197 Views
1 replies
0 likes

1197 Views
1 replies
0 likes

Retrieve Lost Playlists from phone

Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to my phone so that I could listen to them when offline. If I create ...

Jackboy12
Casual Listener
Hi, I've been using my wife's (we've recently split up) family account for a year or so but she has deleted her account. I had 1000's of songs in my playlists which were downloaded to ...
2020-06-09 9:04:53 PM
2020-06-09 11:06:17 PM
skroon19
Composer
455 Views
4 replies
0 likes

455 Views
4 replies
0 likes

Android bug landscape mode

PremiumGreece Huawei Mate 20 ProAndroid 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the bottom, your library becomes either totally empty or has just 1 playlist s...

user-removed
Visitor
Premium Greece Huawei Mate 20 Pro Android 10 I found a reproducible bug on the Android version of the app, when you are on landscape mode and click on the now playing bar on the b...
2020-06-09 8:28:08 PM
2020-06-09 10:41:42 PM
user-removed
Not applicable
411 Views
2 replies
0 likes

411 Views
2 replies
0 likes

Widget

Spoiler (Highlight to read) PlanPremiumCountryGermanySamsung Galaxy S9+ My Question or IssueI had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant found it anymore in the widgets menu

Massenfly
Visitor
Plan Premium Country Germany Samsung Galaxy S9+ My Question or Issue I had the widget working on my Homescreen but as i moved spotify to my sd card it disappeard and i cant foun...
2020-06-09 3:24:22 PM
2020-06-09 10:21:42 PM
skroon19
Composer
409 Views
1 replies
1 likes

409 Views
1 replies
1 likes

Can't sync local files to android

PlanPremiumCountrySpainDevicePC / Phone (Realme X2 Pro)Operating SystemWindows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or IssueMy local files won't sync, I can play them in my PC but the won't play on my phone if I try to ...

r3tr0dvs
Newbie
Plan Premium Country Spain Device PC / Phone (Realme X2 Pro) Operating System Windows 10 / Realme UI 1.0 (Android 10 with May security patch) My Question or Issue My local files won'...
2020-06-09 3:04:06 PM
2020-06-09 8:32:14 PM
user-removed
Not applicable
334 Views
1 replies
0 likes

334 Views
1 replies
0 likes

Superuser Contribution Volume slider on tablet will not link to the slider on the spotify app

PlanPremiumCountryCanadaDeviceGeneric car tabletOperating SystemAndroid 9 My Question or IssueHello there I am noticing an issue with the in app volume slider. It is on the connect page but while listening on a local device. I notice when I am on my ...

FlyawaySaucer
Casual Listener
Plan Premium Country Canada Device Generic car tablet Operating System Android 9 My Question or Issue Hello there I am noticing an issue with the in app volume slider. It is on the c...
2020-06-08 2:03:29 PM
2020-06-09 2:08:27 PM
Ivan
Spotify Legend
552 Views
3 replies
0 likes
Help
support

552 Views
3 replies
0 likes

after login black screen

PlanPremiumCountryBelgiumDeviceRedMi Note 4Operating SystemAndroid Nougat My Question or IssueI just went premium family and now after login I see the green logo and then nothing, just a black screen

user-removed
Visitor
Plan Premium Country Belgium Device RedMi Note 4 Operating System Android Nougat My Question or Issue I just went premium family and now after login I see the green logo and then not...
2020-06-09 11:28:05 AM
2020-06-09 1:08:42 PM
skroon19
Composer
682 Views
1 replies
0 likes

682 Views
1 replies
0 likes

Superuser Contribution Why did spotify remove 'Appears On' feature?

CountryGermanyDeviceLG V30+Operating SystemAndroid version 8.0.0 My Question or IssueSince few months ago, 'appears on' feature was removed. I contacted spotify customer service on twitter. I was told the problem was on my device or account. But it w...

s-oa9_m8tjslx
Visitor
Country Germany Device LG V30+ Operating System Android version 8.0.0 My Question or Issue Since few months ago, 'appears on' feature was removed. I contacted spotify customer service ...
2020-06-08 7:58:02 PM
2020-06-09 11:58:20 AM
Ivan
Spotify Legend
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Solved!!Superuser Contribution Liked Songs aren't showing up on phone

PlanPremiumCountryUSDevice(Samsung Galaxy S8+) My Question or IssueMy liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked songs it says "your liked songs will appear here." I've tried deleting cach...

djjjunior
Newbie
Plan Premium Country US Device (Samsung Galaxy S8+) My Question or Issue My liked songs aren't showing up on my phone anymore but they show up on my desktop app. When I go to liked son...
2020-06-09 5:57:33 AM
2020-06-09 10:00:46 AM
Elena
Moderator
398 Views
1 replies
0 likes

398 Views
1 replies
0 likes

Unable to listen to music while in call after recent update in May

PlanPremiumCountryUSADeviceS9Operating SystemAndroid My Question or IssueThe recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. The sole reason why I purchased spotify was the ability to listen to music wh...

Emilypoo
Casual Listener
Plan Premium Country USA Device S9 Operating System Android My Question or Issue The recent update of spotify (maybe 3-5 days ago) ruined the ability to play music while in a call. T...
2020-05-29 11:27:22 PM
2020-06-09 9:41:29 AM
Rolando5226
Visitor
1117 Views
3 replies
3 likes

1117 Views
3 replies
3 likes

STOP REPEATING SELECTED SONGS!!

You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely my biggest complaint. I love Spotify but this needs...

bendywon
Visitor
You need to stop playing a selected song twice! If I click on a song I want to hear it once then the radio. I'm not sure why you started making it play twice then start the radio but it's definitely ...
2020-06-09 3:35:37 AM
302 Views
0 replies
0 likes
Android
Search

302 Views
0 replies
0 likes

Superuser Contribution App crashes when navigating my library

PlanPremiumCountryUnited StatesDeviceSamsung Galaxy S9Operating SystemAndroid Oreo My Question or IssueThe app works great except for a critical bug. When navigating to either Your Library -> Music -> Artists, Your Library -> Music -> Albums, or Your...

matguy64
Casual Listener
Plan Premium Country United States Device Samsung Galaxy S9 Operating System Android Oreo My Question or Issue The app works great except for a critical bug. When navigating t...
2020-06-07 10:32:11 PM
2020-06-08 9:59:36 PM
matguy64
Casual Listener
953 Views
2 replies
0 likes

953 Views
2 replies
0 likes

Solved!!Superuser Contribution Im listening to a playlist and a song just pops in

I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and I was hearing the songs and then suddenly one I did...

Lula259
Casual Listener
I leave a playlist on all night and lately I wake up to sogs that are not in that playlist (yeah Im sure I played the playlist) and it's a large list of songs I dont know. Today I was half awake and ...
2020-06-08 2:18:57 PM
2020-06-08 2:40:21 PM
Mario
Spotify Legend
433 Views
3 replies
0 likes

433 Views
3 replies
0 likes

Superuser Contribution Queue Display Error

PlanPremium COUNTRY Ireland Device(Huawei P30 Pro)Operating System(Android 9.) My Question or Issue I'm experiencing a constant error on queue display when swiping songs from play list into the queue. The song swiped in duplicates in the display and ...

Onasemi
Newbie
Plan Premium COUNTRY Ireland Device (Huawei P30 Pro) Operating System (Android 9.) My Question or Issue I'm experiencing a constant error on que...
2020-06-06 6:22:29 PM
2020-06-08 9:44:23 AM
Elena
Moderator
331 Views
1 replies
0 likes
Queue display

331 Views
1 replies
0 likes

The "Now playing" screen closes when skipping song

Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip to the next song. The whole now playing screen clos...

EDB
Regular
Spotify for Android version 8.5.60.1013 has a very annoying new issue where the "now playing" screen (the album art display with pause/play and skip buttons below) closes/minimizes as soon as I skip ...
2020-06-07 12:21:21 PM
2020-06-08 3:09:47 AM
Noah
Spotify Star
346 Views
1 replies
0 likes

346 Views
1 replies
0 likes

Solved!!Superuser Contribution Starts automatically planning music

PlanPremiumCountryGermanyDeviceHuawai P10 liteOperating SystemAndroid 8.0.0App Version8.5.59.1137 My IssueAs of today, my smartphone has been playing music in Spotify, although I didn't start it consciously. I stopped the Spotify app and after a shor...

codesport
Casual Listener
Plan Premium Country Germany Device Huawai P10 lite Operating System Android 8.0.0 App Version 8.5.59.1137 My Issue As of today, my smartphone has been playing music in Spotify, al...
2020-05-29 11:57:37 AM
2020-06-07 6:01:14 PM
codesport
Casual Listener
453 Views
2 replies
0 likes
Android

453 Views
2 replies
0 likes

Downloading same(?) tracks EVERY TIME?!

Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seriously. WHY? Help

kefelfy
Casual Listener
Every time I open Spotify on my phone, it starts downloading songs. And it is always either 121 or somewhere around 173. Why? Even when I haven't added new music in ages, it is still doing this. Seri...
2018-07-11 11:29:05 AM
2020-06-07 2:06:19 PM
kefelfy
Casual Listener
536 Views
1 replies
1 likes
Mobile
Other

536 Views
1 replies
1 likes

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