Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
a month ago
0x8EFABE4E
Newbie
56051 Views
68 replies
25 likes

56051 Views
68 replies
25 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
3 weeks ago
Sumit_Ghosh
Casual Listener
27859 Views
5 replies
0 likes

27859 Views
5 replies
0 likes

[Android][Social] Playlist cover image does not show up on Instagram story

When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta story, I see the generic 4-album cover collage show ...

yogeshsarathy
Visitor
When I create a new playlist, I always set a cover pic because it makes it more aesthetic. However, when I share the playlist as an insta story, the cover pic does not show up. Instead, on my insta s...
2020-05-17 10:04:12 AM
263 Views
0 replies
1 likes
Android
Social

263 Views
0 replies
1 likes

Superuser Contribution Follow Button Wont Work

PlanPremiumCountryUSA DeviceSamsung Galaxy S10+ My Question or IssueWhenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist will show as being Followed and I'll see them in my Artists page until I close and reope...

gotmelody
Newbie
Plan Premium Country USA Device Samsung Galaxy S10+ My Question or Issue Whenever I try to follow certain artists, e.g. Beyonce, Amy Winehouse, and others, the artist w...
2020-05-16 2:03:47 AM
2020-05-17 9:18:07 AM
Ivan
Spotify Legend
264 Views
1 replies
0 likes

264 Views
1 replies
0 likes

Superuser Contribution My local Files won't sync and I'm at a dead end

DeviceGalaxy S7Operating SystemAndroid 8.0.0 My Question or IssueIssue is thread title, I've made sure my devices are on the same internet connection, there are no rules in my firewall blocking it, my network is set to private, I even tried connectin...

user-removed
Visitor
Device Galaxy S7 Operating System Android 8.0.0 My Question or Issue Issue is thread title, I've made sure my devices are on the same internet connection, there are no ru...
2020-05-16 11:10:50 PM
2020-05-17 9:13:28 AM
Ivan
Spotify Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Music doesn't pause when receiving an incoming call on vibrate.

PlanPremiumCountryCanadaDevice(Samsung Galaxy S10 Plus)Operating System(Android 10, One UI 2) My Question or IssueMy phone is set to vibrate all the time. When I have music playing using the phone's speakers, the music doesn't pause when I receive an...

Slam86
Casual Listener
Plan Premium Country Canada Device (Samsung Galaxy S10 Plus) Operating System (Android 10, One UI 2) My Question or Issue My phone is set to vibrate all the time. When I have music p...
2019-12-28 8:45:19 PM
2020-05-17 6:46:31 AM
Slam86
Casual Listener
1326 Views
2 replies
1 likes

1326 Views
2 replies
1 likes

Solved: Stream directly to smartwatch

So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify because it said it was possible to stream to a sma...

RockyMtnDan
Newbie
So I am a new user of Spotify. I am however a highly skilled IT technician. It took me all day to figure this out and several chats with Spotify Help. none of which knew how to do it. I chose Spotify...
2017-09-18 2:19:11 AM
2020-05-17 1:03:50 AM
Underkoba
Visitor
4530 Views
1 replies
1 likes

4530 Views
1 replies
1 likes

Superuser Contribution I cant change my Display Name and Picture.When I click na edit profile it only say Find friends. How

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Rhyme
Visitor
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-04-15 7:11:53 PM
2020-05-16 4:29:35 PM
Katerina
Spotify Legend
1077 Views
2 replies
1 likes

1077 Views
2 replies
1 likes

Superuser Contribution Standalone mode on galaxy watch does not work

PlanPremiumCountrySweden DeviceGalaxy watchOperating SystemTizen My Question or IssueI can't switch on standalone mode on my watch it only allows me to be in remote mode. When I try to switch it needs me to login and when I try to login it doesn't wo...

MunkeN0
Casual Listener
Plan Premium Country Sweden Device Galaxy watch Operating System Tizen My Question or Issue I can't switch on standalone mode on my watch it only allows me to be in remote mode...
2019-09-18 9:12:37 AM
2020-05-16 4:56:48 AM
SupriyaThukral
Visitor
2262 Views
6 replies
2 likes

2262 Views
6 replies
2 likes

Shuffle play - broken / limited shuffle

Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...

santa-2512
Regular
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
2020-04-27 12:43:33 PM
2020-05-14 8:36:43 PM
chaossyke
Newbie
2223 Views
6 replies
3 likes

2223 Views
6 replies
3 likes

Problem logging in. Spotify does not detect internet connection

Hi, Spotify has logged me out, so I'm trying to log in.It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" button.This fails, so Spotify sends an e-mail containing a link t...

shavedbum
Regular
Hi, Spotify has logged me out, so I'm trying to log in. It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" but...
2020-05-14 6:10:31 PM
374 Views
0 replies
0 likes

374 Views
0 replies
0 likes

[Android][Other] No smart-cover controls after update to Android 7

More than 3 years and we still don't have any news. Are you going to fix it?It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7-Honor-8/td-p/1597896

STIFLER
Visitor
More than 3 years and we still don't have any news. Are you going to fix it? It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7...
2020-05-14 2:45:38 PM
292 Views
0 replies
0 likes
Android
Other

292 Views
0 replies
0 likes

Casting issue

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10eOperating SystemAndroid Q (10) My Question or IssueHello, I recently having issues with casting to my Google home minis. Suddenly casting stops and I have to connect them again, which is very annoyin...

Alexandr96
Newbie
Plan Premium Country Bulgaria Device Samsung Galaxy S10e Operating System Android Q (10) My Question or Issue Hello, I recently having issues with casting to my Google home m...
2020-05-14 2:21:12 PM
432 Views
0 replies
1 likes
Casting
Google Home Mini
Volume Control

432 Views
0 replies
1 likes

System UI Constant Crashes

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2016Operating SystemAndroid 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or IssueIf playing a song, system becomes unstable and "System UI" crashes, putting phone back...

harjeevan
Casual Listener
Plan Premium Country United Kingdom Device Google Pixel 2016 Operating System Android 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or Issue If...
2020-05-11 3:02:22 PM
2020-05-14 12:01:39 PM
harjeevan
Casual Listener
1517 Views
1 replies
1 likes

1517 Views
1 replies
1 likes

Superuser Contribution Spotify connect over Google assistant to Heos speaker

PlanPremiumCountryGermanyDeviceHuawei Mate 20 Pro, Denon Heos 1 HS2Operating SystemAndroid Pie, latest updates on all devices My Question or IssueI'm trying to tell Google assistant to play Spotify on my Heos 1 HS2 speaker but it's not working at all...

user-removed
Visitor
Plan Premium Country Germany Device Huawei Mate 20 Pro, Denon Heos 1 HS2 Operating System Android Pie, latest updates on all devices My Question or Issue I'm trying to tell Google as...
2020-01-13 12:57:34 AM
2020-05-14 11:51:49 AM
nuc-gr
Newbie
3854 Views
7 replies
3 likes

3854 Views
7 replies
3 likes

Ads skipping on Android and iOS

PlanFreeCountryAustraliaDevicePixel 4, iPhone XSOperating SystemiOS 10, Android Oreo, My Question or IssueiOS I can skip ads using my car's control but it is not possible to skip ads on Android. Strangely on both iOS and Android skipping songs are po...

Helium77-au
Visitor
Plan Free Country Australia Device Pixel 4, iPhone XS Operating System iOS 10, Android Oreo, My Question or Issue iOS I can skip ads using my car's control but it is not possibl...
2020-05-14 8:55:21 AM
327 Views
0 replies
0 likes

327 Views
0 replies
0 likes

Solved!! [All Platforms][Browse] notifications bar

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.

Thatsandman
Casual Listener
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
2020-05-11 7:23:13 AM
2020-05-13 4:47:08 PM
Katerina
Spotify Legend
1081 Views
3 replies
0 likes
All Platforms
Browse

1081 Views
3 replies
0 likes

Spotify App closes after approx 10 minutes

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few...

Goonershelbs
Newbie
I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction. So I put an album on (doesn't matter if it's online or offline) put the ph...
2016-02-10 11:05:18 AM
2020-05-13 4:03:18 PM
Ashley2000d
Newbie
1107 Views
2 replies
0 likes
Samsung Galaxy S6 edge+

1107 Views
2 replies
0 likes

Solved!! Local files won't sync

PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...

TuddMusic
Casual Listener
Plan Premium Country Austria Device Oneplus3, PC Operating System Android, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to m...
2018-11-29 3:50:39 AM
2020-05-13 11:11:14 AM
aceseejay
Newbie
12008 Views
8 replies
0 likes

12008 Views
8 replies
0 likes

Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

user-removed
Visitor
With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...
2019-09-30 5:53:41 PM
2020-05-13 6:15:05 AM
owright907
Newbie
1410 Views
2 replies
1 likes

1410 Views
2 replies
1 likes

[Android] shuffle defaults on Spotify-created playlists and won't shut off

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid My Question or IssueFor the past couple of weeks, any Spotify generated playlists such as discover weekly default to shuffling and you can't turn it off. No matter how many times I tried to ge...

infiniteave
Newbie
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue For the past couple of weeks, any Spotify generated playlists such as discover weekly default to...
2020-05-12 11:56:26 PM
181 Views
0 replies
0 likes

181 Views
0 replies
0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

jeffhpc1
Gig Goer
Plan Free Country US Device LG Aristo Operating System Android My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...
2018-08-06 5:58:13 PM
2020-05-12 11:11:57 PM
iulianf
Casual Listener
1850 Views
2 replies
0 likes

1850 Views
2 replies
0 likes

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