Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
66424 Views
68 replies
26 likes

66424 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28865 Views
5 replies
0 likes

28865 Views
5 replies
0 likes

Superuser Contribution Standalone mode on galaxy watch does not work

PlanPremiumCountrySweden DeviceGalaxy watchOperating SystemTizen My Question or IssueI can't switch on standalone mode on my watch it only allows me to be in remote mode. When I try to switch it needs me to login and when I try to login it doesn't wo...

MunkeN0
Casual Listener
Plan Premium Country Sweden Device Galaxy watch Operating System Tizen My Question or Issue I can't switch on standalone mode on my watch it only allows me to be in remote mode...
2019-09-18 9:12:37 AM
2020-05-16 4:56:48 AM
SupriyaThukral
Visitor
2283 Views
6 replies
2 likes

2283 Views
6 replies
2 likes

Shuffle play - broken / limited shuffle

Basic - detailsSpotify PremiumUKHonor 9Android 9PS4Xbox one Shuffle play - it's broken / useless/I have some large playlists 350+ songs (lot of roadtrips)so i hit shuffle play, and off it goes Then after about 20 songs it stops shuffling and repeats ...

santa-2512
Regular
Basic - details Spotify Premium UK Honor 9 Android 9 PS4 Xbox one Shuffle play - it's broken / useless/ I have some large playlists 350+ songs (lot of roadtrips) ...
2020-04-27 12:43:33 PM
2020-05-14 8:36:43 PM
chaossyke
Newbie
2261 Views
6 replies
3 likes

2261 Views
6 replies
3 likes

Problem logging in. Spotify does not detect internet connection

Hi, Spotify has logged me out, so I'm trying to log in.It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" button.This fails, so Spotify sends an e-mail containing a link t...

shavedbum
Regular
Hi, Spotify has logged me out, so I'm trying to log in. It tells me that I'm offline (even though I'm connected to the Internet), so I have to go online to log in. I press the "Connect" but...
2020-05-14 6:10:31 PM
388 Views
0 replies
0 likes

388 Views
0 replies
0 likes

[Android][Other] No smart-cover controls after update to Android 7

More than 3 years and we still don't have any news. Are you going to fix it?It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7-Honor-8/td-p/1597896

STIFLER
Visitor
More than 3 years and we still don't have any news. Are you going to fix it? It's really annoying! https://community.spotify.com/t5/Android/No-smart-cover-controls-after-update-to-Android-7...
2020-05-14 2:45:38 PM
302 Views
0 replies
0 likes
Android
Other

302 Views
0 replies
0 likes

Casting issue

PlanPremiumCountryBulgariaDeviceSamsung Galaxy S10eOperating SystemAndroid Q (10) My Question or IssueHello, I recently having issues with casting to my Google home minis. Suddenly casting stops and I have to connect them again, which is very annoyin...

Alexandr96
Newbie
Plan Premium Country Bulgaria Device Samsung Galaxy S10e Operating System Android Q (10) My Question or Issue Hello, I recently having issues with casting to my Google home m...
2020-05-14 2:21:12 PM
450 Views
0 replies
1 likes
Casting
Google Home Mini
Volume Control

450 Views
0 replies
1 likes

System UI Constant Crashes

PlanPremiumCountryUnited KingdomDeviceGoogle Pixel 2016Operating SystemAndroid 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or IssueIf playing a song, system becomes unstable and "System UI" crashes, putting phone back...

harjeevan
Casual Listener
Plan Premium Country United Kingdom Device Google Pixel 2016 Operating System Android 10, Oct 2019 Security Patch, Mar 2020 Google Play Security patch My Question or Issue If...
2020-05-11 3:02:22 PM
2020-05-14 12:01:39 PM
harjeevan
Casual Listener
1552 Views
1 replies
1 likes

1552 Views
1 replies
1 likes

Superuser Contribution Spotify connect over Google assistant to Heos speaker

PlanPremiumCountryGermanyDeviceHuawei Mate 20 Pro, Denon Heos 1 HS2Operating SystemAndroid Pie, latest updates on all devices My Question or IssueI'm trying to tell Google assistant to play Spotify on my Heos 1 HS2 speaker but it's not working at all...

user-removed
Visitor
Plan Premium Country Germany Device Huawei Mate 20 Pro, Denon Heos 1 HS2 Operating System Android Pie, latest updates on all devices My Question or Issue I'm trying to tell Google as...
2020-01-13 12:57:34 AM
2020-05-14 11:51:49 AM
nuc-gr
Newbie
3905 Views
7 replies
3 likes

3905 Views
7 replies
3 likes

Ads skipping on Android and iOS

PlanFreeCountryAustraliaDevicePixel 4, iPhone XSOperating SystemiOS 10, Android Oreo, My Question or IssueiOS I can skip ads using my car's control but it is not possible to skip ads on Android. Strangely on both iOS and Android skipping songs are po...

Helium77-au
Visitor
Plan Free Country Australia Device Pixel 4, iPhone XS Operating System iOS 10, Android Oreo, My Question or Issue iOS I can skip ads using my car's control but it is not possibl...
2020-05-14 8:55:21 AM
341 Views
0 replies
0 likes

341 Views
0 replies
0 likes

Solved!! [All Platforms][Browse] notifications bar

I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.

Thatsandman
Casual Listener
I want the ability to change the song by going to the notifications bar of my phone like we used to be able to do. instead I now have to open the app back up just to go one song forward or back.
2020-05-11 7:23:13 AM
2020-05-13 4:47:08 PM
Katerina
Spotify Legend
1121 Views
3 replies
0 likes
All Platforms
Browse

1121 Views
3 replies
0 likes

Spotify App closes after approx 10 minutes

I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction.So I put an album on (doesn't matter if it's online or offline) put the phone in my pocket and then the music stops after a few...

Goonershelbs
Newbie
I'm using a Samsung S6 edge+ and when listening to my music the app closes itself after about 10 minutes of no interaction. So I put an album on (doesn't matter if it's online or offline) put the ph...
2016-02-10 11:05:18 AM
2020-05-13 4:03:18 PM
Ashley2000d
Newbie
1123 Views
2 replies
0 likes
Samsung Galaxy S6 edge+

1123 Views
2 replies
0 likes

Solved!! Local files won't sync

PlanPremiumCountryAustria DeviceOneplus3, PCOperating SystemAndroid, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to my OnePlus 3 Android phone. In the past, these files synced perfectly but one day all fol...

TuddMusic
Casual Listener
Plan Premium Country Austria Device Oneplus3, PC Operating System Android, Windows 10 My Question or Issue I'm having no success syncing the local files from my PC to m...
2018-11-29 3:50:39 AM
2020-05-13 11:11:14 AM
aceseejay
Newbie
12062 Views
8 replies
0 likes

12062 Views
8 replies
0 likes

Can't add albums to queue anymore.

With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like myself, I've had to downgrade to an older version (8...

user-removed
Visitor
With the recent UI changes now not only we can't add albums to a playlist but we can't add them to our queue anymore either. This is a huge problem for people who heavily use the queue feature like m...
2019-09-30 5:53:41 PM
2020-05-13 6:15:05 AM
owright907
Newbie
1426 Views
2 replies
1 likes

1426 Views
2 replies
1 likes

[Android] shuffle defaults on Spotify-created playlists and won't shut off

PlanPremiumCountryUSADevicePixel 3Operating SystemAndroid My Question or IssueFor the past couple of weeks, any Spotify generated playlists such as discover weekly default to shuffling and you can't turn it off. No matter how many times I tried to ge...

infiniteave
Newbie
Plan Premium Country USA Device Pixel 3 Operating System Android My Question or Issue For the past couple of weeks, any Spotify generated playlists such as discover weekly default to...
2020-05-12 11:56:26 PM
189 Views
0 replies
0 likes

189 Views
0 replies
0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

jeffhpc1
Gig Goer
Plan Free Country US Device LG Aristo Operating System Android My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...
2018-08-06 5:58:13 PM
2020-05-12 11:11:57 PM
iulianf
Casual Listener
1873 Views
2 replies
0 likes

1873 Views
2 replies
0 likes

Spotify won’t stay installed on my Galaxy S8

My Question or IssueHi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list of downloaded apps. Headed to Google Playstore to re...

StevieD1
Casual Listener
My Question or Issue Hi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list...
2020-05-06 9:41:36 PM
2020-05-12 10:51:15 PM
KlambAU
Casual Listener
696 Views
3 replies
0 likes

696 Views
3 replies
0 likes

Spotify (Android) doesn't see Chromecast (issue report and solution)

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why?The answer is unexpected. I've named my Yamaha receiver "Salon" and Google Chromecast "Salon" too. Spoti...

sunmoon51
Casual Listener
I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why? The answer is unexpected. I've named my Yamaha rece...
2020-05-12 10:49:58 PM
262 Views
0 replies
1 likes

262 Views
0 replies
1 likes

spotify plays 1 song then stops. have to push next song for it to move on to the next.

PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...

Lungfish666
Casual Listener
Plan Free/Premium Country Device Samsung Operating System Android My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...
2020-05-11 11:19:21 PM
2020-05-12 9:40:42 PM
Tchay1
Visitor
587 Views
4 replies
2 likes

587 Views
4 replies
2 likes

Superuser Contribution Can not play downloaded music from local files on mobile

PlanPremiumCountrySwedenDeviceHuawei P20 LiteOperating SystemAndroid My Question or IssueAs the title says, i can not play music i have in my playlist from local files i have on my computer, everything have worked great till today when this error occ...

gotagofast1
Visitor
Plan Premium Country Sweden Device Huawei P20 Lite Operating System Android My Question or Issue As the title says, i can not play music i have in my playlist from local file...
2020-05-10 6:55:21 PM
2020-05-12 1:29:45 PM
Elena
Moderator
453 Views
1 replies
0 likes

453 Views
1 replies
0 likes

Superuser Contribution Android App "select music" from local device takes forever to load

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...

luec33
Visitor
Plan Premium Country Germany Device OnePlus 6 Operating System Android So I loved the feature on my android app to import local files directly from my phone's files without th...
2020-05-11 6:01:48 PM
2020-05-12 10:28:11 AM
Ivan
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Samsung Galaxy watch Bluetooth not shuffle offline

PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...

Joshua2019
Regular
Plan Premium Country Italy Device Samsung galaxy watch Operating System TIZEN 4.0.0.1 My Question or Issue Hi all i think this is RIDICULOUS! But i bought a samsung galaxy watc...
2019-01-24 9:49:52 PM
2020-05-12 10:23:05 AM
Poeps
Casual Listener
1492 Views
4 replies
1 likes

1492 Views
4 replies
1 likes

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