Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
61851 Views
68 replies
26 likes

61851 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28497 Views
5 replies
0 likes

28497 Views
5 replies
0 likes

Chromecast on Android for Premium users only?

PlanFreeCountryUS DeviceLG AristoOperating SystemAndroid My Question or IssueSpotify for Android is now telling me that Chromecast connection is for available for Premium users only. Since when? Is someone at Spotify actively trying to drive away (fr...

jeffhpc1
Gig Goer
Plan Free Country US Device LG Aristo Operating System Android My Question or Issue Spotify for Android is now telling me that Chromecast connection is for available for Premiu...
2018-08-06 5:58:13 PM
2020-05-12 11:11:57 PM
iulianf
Casual Listener
1868 Views
2 replies
0 likes

1868 Views
2 replies
0 likes

Spotify won’t stay installed on my Galaxy S8

My Question or IssueHi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list of downloaded apps. Headed to Google Playstore to re...

StevieD1
Casual Listener
My Question or Issue Hi, I’ve had the Spotify app downloaded on my Galaxy S8 for months without issue. Went to launch it this morning and it was no longer visible on my home page or shown in my list...
2020-05-06 9:41:36 PM
2020-05-12 10:51:15 PM
KlambAU
Casual Listener
691 Views
3 replies
0 likes

691 Views
3 replies
0 likes

Spotify (Android) doesn't see Chromecast (issue report and solution)

I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why?The answer is unexpected. I've named my Yamaha receiver "Salon" and Google Chromecast "Salon" too. Spoti...

sunmoon51
Casual Listener
I've got Google Chromecast and Yamaha RX-V685 receiver. Android Spotify device list shows the phone and receiver only. No Chromecast is seen. Why? The answer is unexpected. I've named my Yamaha rece...
2020-05-12 10:49:58 PM
259 Views
0 replies
1 likes

259 Views
0 replies
1 likes

spotify plays 1 song then stops. have to push next song for it to move on to the next.

PlanFree/PremiumCountry DeviceSamsungOperating SystemAndroid My Question or Issuehave spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the other hand does not. i push the shuffle button and it picks a song to play. once the ...

Lungfish666
Casual Listener
Plan Free/Premium Country Device Samsung Operating System Android My Question or Issue have spotify on my ps4, pc, and phone. ps4 and pc work perfectly fine. phone on the othe...
2020-05-11 11:19:21 PM
2020-05-12 9:40:42 PM
Tchay1
Visitor
575 Views
4 replies
2 likes

575 Views
4 replies
2 likes

Superuser Contribution Can not play downloaded music from local files on mobile

PlanPremiumCountrySwedenDeviceHuawei P20 LiteOperating SystemAndroid My Question or IssueAs the title says, i can not play music i have in my playlist from local files i have on my computer, everything have worked great till today when this error occ...

gotagofast1
Visitor
Plan Premium Country Sweden Device Huawei P20 Lite Operating System Android My Question or Issue As the title says, i can not play music i have in my playlist from local file...
2020-05-10 6:55:21 PM
2020-05-12 1:29:45 PM
Elena
Moderator
446 Views
1 replies
0 likes

446 Views
1 replies
0 likes

Superuser Contribution Android App "select music" from local device takes forever to load

PlanPremiumCountryGermanyDeviceOnePlus 6Operating SystemAndroid So I loved the feature on my android app to import local files directly from my phone's files without the need to use the desktop app. But for a few weeks now, the "select music" page lo...

luec33
Visitor
Plan Premium Country Germany Device OnePlus 6 Operating System Android So I loved the feature on my android app to import local files directly from my phone's files without th...
2020-05-11 6:01:48 PM
2020-05-12 10:28:11 AM
Ivan
Spotify Legend
382 Views
1 replies
0 likes

382 Views
1 replies
0 likes

Samsung Galaxy watch Bluetooth not shuffle offline

PlanPremiumCountry ItalyDeviceSamsung galaxy watchOperating SystemTIZEN 4.0.0.1 My Question or IssueHi all i think this is RIDICULOUS! But i bought a samsung galaxy watch last week and installed on spotify mobile, when i go out for a run shuffle mode...

Joshua2019
Regular
Plan Premium Country Italy Device Samsung galaxy watch Operating System TIZEN 4.0.0.1 My Question or Issue Hi all i think this is RIDICULOUS! But i bought a samsung galaxy watc...
2019-01-24 9:49:52 PM
2020-05-12 10:23:05 AM
Poeps
Casual Listener
1485 Views
4 replies
1 likes

1485 Views
4 replies
1 likes

Mobile restarts moments after start application

PlanPremiumCountry PortugalDeviceHuawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytime that i open the application, my android goes down. I've tried to unistall the ...

zmrevez
Newbie
Plan Premium Country Portugal Device Huawei P8 Lite 2017 My Question or Issue When i open Spotify in my android it restart the device. I've tried more than 10 times, everytim...
2019-01-26 1:10:33 AM
2020-05-12 10:19:58 AM
Neo-soulguy
Regular
557 Views
1 replies
1 likes

557 Views
1 replies
1 likes

Superuser Contribution Playback stops after each song, the playlist doesn't advance to the next song.

PlanPremiumCountryUSADeviceSamsung G920V.07Operating SystemAndroid version 7.0 My Question or IssueSpotify version 8.5.57.1164 My phone was updated 5/6/2020 and since then it will play one song from a playlist then stop. I have to advance to the next...

twenger50
Casual Listener
Plan Premium Country USA Device Samsung G920V.07 Operating System Android version 7.0 My Question or Issue Spotify version 8.5.57.1164 My phone was updated 5/6/2020 and since...
2020-05-11 8:56:23 PM
2020-05-12 10:03:21 AM
Ivan
Spotify Legend
585 Views
4 replies
2 likes

585 Views
4 replies
2 likes

Superuser Contribution The app crashes with the 3 dots menu

PlanPremiumCountryMexicoDeviceUlefone armor 6eOperating systemAndroid 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and nothing works, it's getting really annoying

BlazeRlyeh
Visitor
Plan Premium Country Mexico Device Ulefone armor 6e Operating system Android 9 Whenever I want to use the 3 dots menu of the songs the app crash, I been doing everything and n...
2020-05-11 9:21:21 AM
2020-05-12 9:57:10 AM
Ivan
Spotify Legend
378 Views
1 replies
0 likes

378 Views
1 replies
0 likes

Superuser Contribution At the end of a song, the timer goes back 10 seconds, silence plays after the end of the song +more

PlanPremiumCountryCanadaDevice(Samsung Galaxy Note 5)Operating System(Android Oreo? Version 7.0) My Question or IssueAs the title says! Also that once the song and the "10 sec rewind" repeats, it plays dead air and does not autoplay at all. I have tr...

Lollypop9
Visitor
Plan Premium Country Canada Device (Samsung Galaxy Note 5) Operating System (Android Oreo? Version 7.0) My Question or Issue As the title says! Also that once the song and the "...
2020-05-12 5:51:43 AM
2020-05-12 8:42:19 AM
Mario
Spotify Legend
339 Views
2 replies
0 likes

339 Views
2 replies
0 likes

Solved!!Superuser Contribution Next song won't play, again

PlanPremiumCountrySlovakiaDevice(SMP9002)Operating System(Android 4.4.2) My Question or IssueI have this problem on my SMP9002 devices from tomorow 2020 May 11, again. I download Spotify update, and when I play music online, the music just stops afte...

michalmi
Casual Listener
Plan Premium Country Slovakia Device (SMP9002) Operating System (Android 4.4.2) My Question or Issue I have this problem on my SMP9002 devices from tomorow 2020 May 11, ag...
2020-05-12 8:35:44 AM
2020-05-12 8:40:52 AM
Mario
Spotify Legend
351 Views
1 replies
0 likes

351 Views
1 replies
0 likes

Superuser Contribution The song doesn't end and returns to the middle without playing audio

When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player.

rogery22
Casual Listener
When I listen to a song and it ends, it returns to the middle of the song and plays without audio and no longer skips to the next song until I press the next button on the player. &nbs...
2020-05-12 2:35:55 AM
2020-05-12 8:29:28 AM
Mario
Spotify Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Link with timestamp not working

PlanPremiumCountrySwedenDeviceSamsung Galaxy 9Operating SystemLatest Android My Question or IssueLinks with spotify url and #mm:ss to specify starting point does not work on my androids. PC works fine. Known issue? Workaround?

Lerumsbo
Casual Listener
Plan Premium Country Sweden Device Samsung Galaxy 9 Operating System Latest Android My Question or Issue Links with spotify url and #mm:ss to specify starting point does not work on ...
2019-04-25 9:06:53 AM
2020-05-12 7:14:28 AM
cgaima
Newbie
1737 Views
1 replies
3 likes

1737 Views
1 replies
3 likes

Spotify showing iPhone diagnostics when I have an android

I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it showed it was still playing. when I opened up Spotify...

yjsanchez
Visitor
I recently changed from iPhone to android and I have grand new bluetooth headphones that works perfectly fine. I went for a run and a mile into it music on my headphones stopped but on my phone it sh...
2020-05-12 3:17:17 AM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Slow wifi download speed when Spotify running

PlanFree/PremiumCountryAustraliaDeviceOneplus 5TOperating SystemAndroid 9 My Question or IssueWhen Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spotify runs fine but other downloads run slow.

PVR
Newbie
Plan Free/Premium Country Australia Device Oneplus 5T Operating System Android 9 My Question or Issue When Spotify is running my wifi download speed drops from 40Mbps to 8Mbps. Spoti...
2020-05-12 2:35:52 AM
291 Views
0 replies
0 likes

291 Views
0 replies
0 likes

Free Version Playing only AC/DC while not on the any Playlist

PlanFree/PremiumCountryBrazilDeviceSamsung A10My Question or IssueHi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist being played. Songs that were similar the ones on the playlist. I...

TigerRobocop
Visitor
Plan Free/Premium Country Brazil Device Samsung A10 My Question or Issue Hi guys, I'm a free user and searching the forums I saw a lot of questions of people having song not on their playlist ...
2020-05-11 8:04:38 PM
265 Views
0 replies
0 likes

265 Views
0 replies
0 likes

Superuser Contribution Al terminar una canción se devuelve 5 segundos

PlanPrimaPaísPerúDispositivoSamsumg Galaxy J7Sistema operativoAndroid Marshmallow Mi pregunta o problemaHola buenas tardes, desde ayer mi spotify cada vez que termina una canción se devuelve sola 5 segundos, se para y ya no sigue con la próxima canci...

sebana
Casual Listener
Plan Prima País Perú Dispositivo Samsumg Galaxy J7 Sistema operativo Android Marshmallow Mi pregunta o problema Hola buenas tardes, desde ayer mi spotify cada vez que termina una can...
2020-05-09 7:49:42 PM
2020-05-11 4:25:53 PM
Elena
Moderator
377 Views
1 replies
0 likes

377 Views
1 replies
0 likes

Superuser Contribution Cover size of songs

PlanPremiumCountryTurkey Device LG G4 Operating SystemAndroid My Question or IssueI'm using android app and have a problem with the size of the covers since yesterday. It doesn't seem important but i'm a little bit obsessed about these things. Until ...

vampirechrist
Visitor
Plan Premium Country Turkey Device LG G4 Operating System Android My Question or Issue I'm using android app and have a problem with the size of the covers sinc...
2020-05-11 1:58:13 PM
2020-05-11 2:12:41 PM
Mario
Spotify Legend
364 Views
1 replies
0 likes

364 Views
1 replies
0 likes

Superuser Contribution Autoplay won't work Android App Premium

PlanPremiumCountryUSADevicePixel 2Operating SystemAndroid 10 version 8.5.57.1164 My Question or IssueAutoplay won't work after clean reinstall

lectric49
Casual Listener
Plan Premium Country USA Device Pixel 2 Operating System Android 10 version 8.5.57.1164 My Question or Issue Autoplay won't work after clean reinstall
2020-05-09 9:50:16 PM
2020-05-11 1:10:52 PM
Elena
Moderator
381 Views
1 replies
0 likes

381 Views
1 replies
0 likes

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