Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50870 Views
66 replies
25 likes

50870 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881511 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881511 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

Spotify uses internal storage instead of card - Android 9 card formatted as Internal Storage

When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly.I don't see any option in Spotify Settings "other" section that would allow to ...

Raysugar1
Newbie
When I do a clean install of Spotify, the downloaded songs go to the Internal Shared Storage, not the external card, therefore filling up the internal memory very quickly. I don't see any option in ...
2019-12-11 2:43:54 PM
378 Views
0 replies
0 likes

378 Views
0 replies
0 likes

Songs skip/lag with decent wifi connection?

I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music it is sluggish. Other apps like youtube buffer vid...

Zombiepower
Newbie
I have recently bought a Sony Xperia U, and downloaded the spotify app. I have premium. But when I try to play a song, it stops and starts, like a CD skipping, and in general when searching for music...
2012-12-26 10:45:41 PM
2019-12-11 9:35:58 AM
ClareR
Visitor
1544 Views
1 replies
5 likes

1544 Views
1 replies
5 likes

Spotify frequently stuck in offline mode

Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa. It does it every day to both of us now. I have pix...

Kegley
Regular
Where do I file bug reports or get Spotify's eyes? This happens sometimes where spotify gets stuck in offline mode no matter what, usually seems to happen when moving from wifi to data or vice versa....
2019-11-13 4:27:18 PM
2019-12-11 9:09:19 AM
oakstream
Casual Listener
1243 Views
2 replies
1 likes

1243 Views
2 replies
1 likes

Superuser Contribution Spotify shows offline until restarted

CountrySwedenDeviceSONY Xperia 1, SONY Xperia XZ Operating SystemAndroid Pie (or older on Xperia XZ).Spotify version:8.5.33.831 My Question or IssueSometimes (quite often), when the connection to Spotify is lost, the connection does not come back unt...

ekpatr
Casual Listener
Country Sweden Device SONY Xperia 1, SONY Xperia XZ Operating System Android Pie (or older on Xperia XZ). Spotify version:8.5.33.831 My Question or Issue Sometimes (quite ofte...
2019-12-02 5:05:27 PM
2019-12-11 9:07:10 AM
oakstream
Casual Listener
2355 Views
8 replies
10 likes

2355 Views
8 replies
10 likes

Can't change download location

PlanPremiumCountryCanada DeviceLG G6Operating SystemAndroid My Question or IssueRestarting my phone, there was some notification about reading my SD card, and all of a sudden, 6000 songs queued up to download. I'd recently re-downloaded all my music,...

dancui
Casual Listener
Plan Premium Country Canada Device LG G6 Operating System Android My Question or Issue Restarting my phone, there was some notification about reading my SD card, and all of a...
2019-12-11 5:20:13 AM
681 Views
0 replies
0 likes

681 Views
0 replies
0 likes

refrescar canciones offline dañadas

Plan PremiumCountry MXDevice Moto G5Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y aparecen en varias playlists... cómo puedo refrescar esas canciones (volverlas a desc...

j_recio
Visitor
Plan Premium Country MX Device Moto G5 Operating System Android 8.1.0 My Question or Issue Tengo poco menos de 2 mil canciones ofline; algunas de ellas están dañadas y apar...
2019-12-11 1:31:04 AM
573 Views
0 replies
0 likes
Premium
refresh

573 Views
0 replies
0 likes

Spotify hangs in Android Auto until re-started

PlanPremiumCountryUSADeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueWhen I launch Spotify from Android Auto, it comes up but it does not seem to recognize that it has a data connection and will not play music and the "Songs" o...

jguhse
Visitor
Plan Premium Country USA Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue When I launch Spotify from Android Auto, it comes up but it does not seem to recog...
2019-12-10 11:37:53 PM
653 Views
0 replies
2 likes

653 Views
0 replies
2 likes

Spotify notification window keeps on dissappearing

yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFreeCountryPolandDeviceHuawei Y6 2018Operating SystemAndroid 8My Question or IssueThis started happening shortly after I canc...

Caffreze
Newbie
yupNone of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free Country Poland Device Huawei Y6 2018 Operating System Andr...
2019-12-10 6:38:57 PM
413 Views
0 replies
0 likes

413 Views
0 replies
0 likes

[Android] Liked Songs are not synching between mac/pc and android device

PlanPremiumUSA Device(LG V20)Operating System(Android ) My Question or IssueLiked songs are not synching between android device after being added from a mac. When playings the song on the mac, I can see the song with a "green heart" next to it, on my...

strel1337
Regular
Plan Premium USA Device (LG V20) Operating System (Android ) My Question or Issue Liked songs are not synching between android device after being added from a mac. When playin...
2019-12-10 5:18:00 PM
437 Views
0 replies
1 likes
Android
liked songs
synching

437 Views
0 replies
1 likes

Playlist radio doesn't work on Android

PlanPremiumCountryFinland DeviceHuawei P20Operating SystemAndroid My Question or IssueHi! I have a problem with my playlist radio station. Everytime I try to open it, I get a notification that says "Radio station can't be opened right now, try again ...

hopshups
Visitor
Plan Premium Country Finland Device Huawei P20 Operating System Android My Question or Issue Hi! I have a problem with my playlist radio station. Everytime I t...
2019-12-10 4:24:00 PM
411 Views
0 replies
0 likes

411 Views
0 replies
0 likes

Not connecting to Chromecast Audio

Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the common tricks such as, restarting App, restarting WiFi, rebooting chr...

JC3003
Casual Listener
Hi there, Since a few days I am unable to connect to my chromecast audio, despite all other audio apps (TuneIn & YT Music & Play Music) connect as usual without any hassle. All the c...
2019-10-24 10:11:58 AM
2019-12-10 1:00:19 PM
mikes124
Regular
932 Views
3 replies
1 likes

932 Views
3 replies
1 likes

Can't play local files on my Android phone

PlanPremiumCountryUKDeviceSamsung Galaxy J16 My Question or IssueI have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings for Local Files. I have no problem playing them on my desktop. However,...

kaya09
Visitor
Plan Premium Country UK Device Samsung Galaxy J16 My Question or Issue I have downloaded music files on my desktop as mp3 files, and have set their source file as usable in my Settings...
2019-12-10 1:56:51 AM
2019-12-10 12:47:19 PM
Luan
Spotify Star
668 Views
1 replies
0 likes
Android
local files
Mobile

668 Views
1 replies
0 likes

Traveling abroad for a week, says I have no internet connection

I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I had full service. It should be noted that my phone i...

Schreibdog2487
Casual Listener
I have a premium account in the US and am vacationing in Spain for a week. I went to load up a playlist this morning to go for a run and it said that there was no internet connection, even though I h...
2017-08-09 12:25:07 PM
2019-12-10 12:39:49 PM
TacticalKarma
Casual Listener
1053 Views
5 replies
3 likes

1053 Views
5 replies
3 likes

Superuser Contribution Wrapped 2019 loading issue

PlanFree/PremiumCountryBahrainDeviceHuawei Y5 prime 2018Operating SystemAndroid OreoMy Question or IssueEverytime I try to open Spotify wrapped, it works fine until the top artists page, then it blacks out and exits. Already tried uninstalling and re...

user-removed
Visitor
Plan Free/Premium Country Bahrain Device Huawei Y5 prime 2018 Operating System Android Oreo My Question or Issue Everytime I try to open Spotify wrapped, it works fine until the top artists ...
2019-12-08 8:54:02 PM
2019-12-10 12:26:15 PM
Katerina
Spotify Legend
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

İnstagram stories

Hello instagram stories problem. Back spotify no stories

Screenshot_20191210_013249_com.instagram.android.jpg

Erdem34
Visitor
Hello instagram stories problem. Back spotify 😒 no stories
2019-12-09 11:53:32 PM
349 Views
0 replies
0 likes

349 Views
0 replies
0 likes

Family Plan listen now page won't go away

DeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueJust started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I click listen now and the screen goes away but then immediately comes bac...

121026089
Newbie
Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue Just started a family plan, when I go to family mix I get a screen that gives me info on the family mix. I clic...
2019-12-09 10:55:16 PM
391 Views
0 replies
0 likes

391 Views
0 replies
0 likes

XIAOMI redmi6 App Crashes when I click the three dots button

PlanPremiumCountryBrazil DeviceXIAOMI redmi6 Operating SystemMost recent Android My Question or IssueI can play music normally but when I click the three dots option the app completely freezes and crash. I searched a lot but couldn't find anything mo...

gabcoelhomusic
Newbie
Plan Premium Country Brazil Device XIAOMI redmi6 Operating System Most recent Android My Question or Issue I can play music normally but when I click the three ...
2019-12-09 7:44:43 PM
666 Views
0 replies
1 likes
Android
redmi6
Spotify
Xiaomi

666 Views
0 replies
1 likes

Zenfone 4 MAX can not sharing music on instagram

PlanPremium CountryBrazil DeviceZenfone 4 Max Operating SystemAndroid Oreo 8.1.0 My Question or IssuePossuo o celular a uns 2 anos e desde então não consigo compartilhar as atividades do Spotfy nos stories do Instagram, pesquisei e vi que muita gente...

Maclauser
Visitor
Plan Premium Country Brazil Device Zenfone 4 Max Operating System Android Oreo 8.1.0 My Question or Issue Possuo o celular a uns 2 anos e desde então não cons...
2019-12-09 7:28:19 PM
500 Views
0 replies
0 likes
can not sharing music on instagram

500 Views
0 replies
0 likes

Buttons cut off from Android UI

PlanPremiumCountryUKDeviceSamsung Galaxy S10+Operating SystemAndroid 9 My Question or IssueAs seen from the screenshot, the 3 buttons at the top are cut off on the song detail screen

sharms27
Regular
Plan Premium Country UK Device Samsung Galaxy S10+ Operating System Android 9 My Question or Issue As seen from the screenshot, the 3 buttons at the top are cut off on the song detai...
2019-12-09 1:03:28 PM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Superuser Contribution Spotify likes and downloads playlists and albums I didn't like

PlanPremiumCountryArgentina DeviceXiaomi Redmi S2 Operating SystemAndroid 9 My Question or IssueSpotify is all the time downloading playlists I don't want to download, these playlists are always radios, I mean, certain songs or artist's radios, like ...

marcosfdez109
Regular
Plan Premium Country Argentina Device Xiaomi Redmi S2 Operating System Android 9 My Question or Issue Spotify is all the time downloading playlists I don't ...
2019-11-25 1:15:09 AM
2019-12-09 12:18:59 PM
Petya
Community Legend
646 Views
3 replies
2 likes

646 Views
3 replies
2 likes

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