Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2024-10-15 5:23:53 PM
jt120
Regular
50870 Views
66 replies
25 likes

50870 Views
66 replies
25 likes

[COMPLETE GUIDE] How to fix most Android issues

Please read below for troubleshooting Spotify on your Android device. This guide contains fixes for most common issues as well as detail on how to create a new topic if you still are having problems. First thing to do before trying anything else is r...

Daniel
Community Legend
2014-09-11 11:47:34 AM
2014-10-29 11:18:30 AM
Daniel
Community Legend
881511 Views
11 replies
51 likes
Android
Guide
Troubleshooting

881511 Views
11 replies
51 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2024-08-21 3:01:30 PM
shahn321
Casual Listener
27282 Views
4 replies
0 likes

27282 Views
4 replies
0 likes

App crashes and Battery Issues.

PlanPremiumCountry DeviceSamsung Galaxy 9+Operating SystemAndroid 9 My Question or IssueI have been having many issues with the Spotify app. It has been crashing a lot and has been having a massive battery drain since the update. It also seems to be ...

timwelter2009
Newbie
Plan Premium Country Device Samsung Galaxy 9+ Operating System Android 9 My Question or Issue I have been having many issues with the Spotify app. It has been cra...
2019-02-21 11:38:49 PM
2019-08-14 7:41:47 PM
sycrjohnny
Newbie
565 Views
2 replies
1 likes

565 Views
2 replies
1 likes

How to get rid of customers (lesson 1)

1 - Increase the price to resllers (Vodafone) by 40% - DONE2 - Remove landscape so you cant use a tablet as media player - DONE3 - Remove Widget so app is less convienent - DONE4 - For anyone still left on spotify stop their complaints in forum by cl...

MusicMagic2019
Regular
1 - Increase the price to resllers (Vodafone) by 40% - DONE 2 - Remove landscape so you cant use a tablet as media player - DONE 3 - Remove Widget so app is less convienent - DONE 4 - For ...
2019-08-14 4:54:59 PM
320 Views
0 replies
7 likes

320 Views
0 replies
7 likes

Lost connection when switch to roaming

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy S9Operating SystemAndroid 9 My Question or IssueWhen crossing a country border while streaming and roaming kicks in, Spotify stops streaming due to 'no internet connection'. In most EU countries roami...

kel_vz
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy S9 Operating System Android 9 My Question or Issue When crossing a country border while streaming and roaming kicks in, Spotify...
2019-08-14 3:38:33 PM
573 Views
0 replies
1 likes

573 Views
0 replies
1 likes

Everytime I turn my screen on the song pauses.

Plan:PremiumCountry: USADevice: Google Pixel 2 XLOperating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen on it'll pause. I've tried reinstalling and battery optimization,...

Bizatts
Roadie
Plan:Premium Country: USA Device: Google Pixel 2 XL Operating System: Android 9 My Question or Issue: It has been doing this for the past two weeks. I play a song and if I turn the screen...
2019-08-09 3:48:11 PM
2019-08-14 2:41:24 PM
stu55y
Casual Listener
777 Views
5 replies
0 likes

777 Views
5 replies
0 likes

Audio issues

Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or sooner if I switch the screen back on). Also, Spotify now stea...

stu55y
Casual Listener
Have been experiencing weird audio issues since the last update. In particular, listening with the screen off I find that audio keeps stopping and restarting after a couple of seconds (or so...
2019-08-14 2:38:41 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

Superuser Contribution Automatic Quality doesn't play 320kbps on Wi-Fi

PlanPremiumDeviceMoto G5Operating SystemAndroid N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on data, but also when I'm on Wi-Fi. It's basically just a throttle for every so...

slemmuH
Casual Listener
Plan Premium Device Moto G5 Operating System Android N My Question or Issue When I select the "Automatic Quality" option it will play something like "Normal quality" when I'm on ...
2018-08-01 1:47:12 AM
2019-08-14 11:45:23 AM
r985_o9-lkj3
Newbie
5083 Views
2 replies
3 likes

5083 Views
2 replies
3 likes

Why can't I see videos?

PlanPremiumCountryNetherlandsDeviceSamsung Galaxy A8 (2018)Operating SystemAndroid My Question or IssueI cannot see the videos included in with songs. My sister who has a Samsung Galaxy A5 can see them however. I have already tried to reinstall the a...

penguin_98
Visitor
Plan Premium Country Netherlands Device Samsung Galaxy A8 (2018) Operating System Android My Question or Issue I cannot see the videos included in with songs. My sister who h...
2019-08-14 11:18:10 AM
297 Views
0 replies
0 likes

297 Views
0 replies
0 likes

Explicit material keeps getting disabled despite enabling it again and again

PlanPremiumCountryswedenDeviceSamsung Galaxy 9Operating SystemAndroid 9 My Question or IssueI disabled explicit material and now when i enable it, everytime i open the app its disabled again. I cant enable the content

Nellimite
Newbie
Plan Premium Country sweden Device Samsung Galaxy 9 Operating System Android 9 My Question or Issue I disabled explicit material and now when i enable it, everytime i open the a...
2019-08-14 11:17:21 AM
216 Views
0 replies
0 likes

216 Views
0 replies
0 likes

Superuser Contribution Songs randomly stop and app plays a "Hype playlist" I never listened to

PlanPremiumCountryGermnayDeviceRedmi Note 7 & Samsung J5Operating SystemAndroid My Question or IssueI have two smartphones which I am using (work related) and when I am using one phone to listen to a selected song or playlist or album and Spotify is ...

-Max-
Casual Listener
Plan Premium Country Germnay Device Redmi Note 7 & Samsung J5 Operating System Android My Question or Issue I have two smartphones which I am using (work related) and when I am u...
2019-07-02 3:48:00 PM
2019-08-14 10:10:32 AM
-Max-
Casual Listener
788 Views
2 replies
0 likes

788 Views
2 replies
0 likes

[Android] Shuffling only 20 of my saved songs

PlanPremiumCountryUnited KingdomDeviceSamsung Galaxy 10 PlusOperating SystemAndroid 9 My Question or IssueHello, a day ago I noticed that my songs were repeating when I played them in shuffled mode. This seemed odd as I have a lot of saved songs.Toda...

user-removed
Visitor
Plan Premium Country United Kingdom Device Samsung Galaxy 10 Plus Operating System Android 9 My Question or Issue Hello, a day ago I noticed that my songs were repeating when I playe...
2019-08-14 9:52:30 AM
399 Views
0 replies
1 likes
Android
shuffle

399 Views
0 replies
1 likes

Playlists not working - Automatically out of playlist

PlanPremiumCountryIrelandDevicePocophone F1 (Xiaomi)Operating SystemMIUI My Question or IssueI was a Premium user for many years with no issues but stopped using Spotify this year.Last Friday I joined the Premium plan and created a new playlist with ...

Fithos
Visitor
Plan Premium Country Ireland Device Pocophone F1 (Xiaomi) Operating System MIUI My Question or Issue I was a Premium user for many years with no issues but stopped using Spot...
2019-08-14 8:53:35 AM
347 Views
0 replies
1 likes

347 Views
0 replies
1 likes

Not being able to delete suggested sections

PlanPremiumCountryMexicoDeviceSamsung A30My Question or IssueHere is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I have heard won't stop appearing in sections as "Best of artists" "...

CesarAlcerreca
Visitor
Plan Premium Country Mexico Device Samsung A30 My Question or Issue Here is the issue, I have heard some songs that I don't want to be showing in my home page, but these songs and playlist I h...
2019-08-14 6:10:55 AM
326 Views
0 replies
3 likes

326 Views
0 replies
3 likes

Spotify not working on Samsung Galaxy S9+

I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloading that same black screen/app logo green rolling ci...

matt_stvnsn
Visitor
I have been dealing with this issue for over a month now and it is extremely frustrating. When I open the Spotify app it shows the black screen with spp logo in the middle and then just keeps reloadi...
2019-08-14 3:58:26 AM
785 Views
0 replies
0 likes

785 Views
0 replies
0 likes

Automatically save new Podcasts for offline and remove completed Podcasts

Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to select each episode to download one by one, and you th...

TheModizzle
Newbie
Please add the ability to select automatic download preferences for podcast shows. One would think you would be given that option when you choose to follow a show... But unfortunately you have to sel...
2019-08-14 1:29:52 AM
1292 Views
0 replies
6 likes
podcast

1292 Views
0 replies
6 likes

Solved!!Superuser Contribution Android Widget Removal

We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into new ways of creating the best experience for our users. You can still ...

Screen Shot 2019-08-08 at 12.49.40 PM.png

Screen Shot 2019-08-08 at 12.49.48 PM.png

Staff
Moderator
We’re here to let you know that we are retiring the Spotify Widget for Android this week. We always take retiring features in Spotify very seriously. We’re pouring our energy into ne...
2019-08-08 12:51:18 PM
2019-08-13 9:56:53 PM
Staff
Moderator
225270 Views
518 replies
25 likes

225270 Views
518 replies
25 likes

Constant Removal Of Features

Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one, removing the andriod widget is a killer. Losing the abi...

EdLetts
Casual Listener
Every time I see my player updating I cringe because I know I'll be losing another feature. Lately you have been on a roll. The android app has been getting worse each update and the latest one,...
2019-08-13 9:51:38 PM
894 Views
0 replies
0 likes

894 Views
0 replies
0 likes

Solved!! Android music apps with widgets

My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement.").Anyone who uses a phone knows that notifications are not the same as a widget and it's dumb to thin...

Andrews32
Roadie
My problem is that Spotify no longer has a widget ("TIP: Make sure to keep automatic updates on so we can steal useful features with no replacement."). Anyone who uses a phone knows that not...
2019-08-13 6:33:04 PM
2019-08-13 7:20:39 PM
LexArma
Casual Listener
1109 Views
1 replies
1 likes
Widgets

1109 Views
1 replies
1 likes

Superuser Contribution Cannot select songs from phone when connected to desktop

PlanPremiumCountryUSDevicePixel 2XL and desktop with Windows 10My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can no longer select songs to play from my "Liked Songs" playlist through the phone a...

Groanzone
Newbie
Plan Premium Country US Device Pixel 2XL and desktop with Windows 10 My Question or Issue When connected to my desktop (listening on computer/controlling through phone) I can n...
2019-07-24 8:32:05 PM
2019-08-13 5:40:36 PM
bre808eze
Casual Listener
1059 Views
3 replies
0 likes

1059 Views
3 replies
0 likes

Spotify is getting worse by the day

PlanPremiumCountryUSADeviceOnePlus 6TOperating SystemAndroid My Question or IssueIs there a development team within Spotify try to make the product worse? Every new update either seems to make the app worse or more difficult to use. Today it's removi...

themoor
Visitor
Plan Premium Country USA Device OnePlus 6T Operating System Android My Question or Issue Is there a development team within Spotify try to make the product worse? Every new update ei...
2019-08-13 5:39:20 PM
1364 Views
0 replies
17 likes

1364 Views
0 replies
17 likes

Spotify Android app CONSTANTLY logging me out and deleting all my sh**

my setup- i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again- android 9 - 16gb internal- spotify 8.5.18.932- 32gb stick (https://www.saturn.de/de/product/_sandisk-sandisk-ul...

11102182237
Casual Listener
my setup - i have this (https://bit.ly/2MfLe8S) in my car, you'd think spending 300 bucks would get you a decent car radio.... guess again - android 9 - 16gb internal - spotify 8.5.18....
2019-08-13 5:13:56 PM
311 Views
0 replies
0 likes

311 Views
0 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts