Help - Android

New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amayy
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
60265 Views
68 replies
26 likes

60265 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28347 Views
5 replies
0 likes

28347 Views
5 replies
0 likes

Faroe Islands

Hey people. So i've just gone from a windows phone to a HTC One, and was hoping to once again enjoy spotify, but for some weird reason, i can't find it in the app store, and when i do find it through chrome, the app store says that spotify isn't avai...

Bjarti
Visitor
Hey people. 🙂 So i've just gone from a windows phone to a HTC One, and was hoping to once again enjoy spotify, but for some weird reason, i can't find it in the app store, and when i do fin...
2019-07-30 9:53:05 PM
337 Views
0 replies
0 likes

337 Views
0 replies
0 likes

Unliked songs/albums reappear in library

PlanPremiumCountryGermanyDevicePixel 3, Desktop, Spotify Web Player in ChromeOperating SystemAndroid 9, Windows 10 My Question or IssueI have noticed a strange behaviour of my spotify: if i like a song/album with the heart and "unlike" it - for examp...

SynnoNym
Music Fan
Plan Premium Country Germany Device Pixel 3, Desktop, Spotify Web Player in Chrome Operating System Android 9, Windows 10 My Question or Issue I have noticed a strange behaviour of m...
2019-07-30 9:49:07 PM
426 Views
0 replies
0 likes

426 Views
0 replies
0 likes

Spotify keeps deleting available songs from my playlist even tho I keep adding them back

PlanPremiumCountryUSADeviceSamsung Galaxy 9+ My Question or IssueSongs keep disappearing from my playlist even tho I have ' show unavailable songs' turned on and I keep adding some back . I forgot the name of some songs that diqappdisap and I'm very ...

Belkiss
Visitor
Plan Premium Country USA Device Samsung Galaxy 9+ My Question or Issue Songs keep disappearing from my playlist even tho I have ' show unavailable songs' turned on and I keep a...
2019-07-30 9:07:19 PM
248 Views
0 replies
0 likes

248 Views
0 replies
0 likes

I can't accsess Daily Mixes through "Made For You" section

My Question or IssueI can't accsess Daily Mixes through "Made For You" section. When I search for "Your Daily Mix (genre)" it allows me to see all the playlist made for me. And when I try to open any of my 6 Daily Mixes it doesn't work. The cover jus...

Emilia_8
Community Legend
My Question or Issue I can't accsess Daily Mixes through "Made For You" section. When I search for "Your Daily Mix (genre)" it allows me to see all the playlist made for me. And when I try to...
2019-07-30 4:26:39 PM
276 Views
0 replies
0 likes

276 Views
0 replies
0 likes

Song stops in particular moment everytime

PlanPremiumCountry Device Operating SystemAndroid Pie My Question or Issue Spotify stops playing in particular song's particular moment without exception. For example,When I play Post Malone's Goodbye, the song stops at 2:12 everytime I play it. And ...

terrychae
Casual Listener
Plan Premium Country Device Operating System Android Pie My Question or Issue Spotify stops playing in particular song's particular moment without exception. &...
2019-07-30 3:13:08 PM
313 Views
0 replies
1 likes

313 Views
0 replies
1 likes

Solved!!Superuser Contribution Spotify deleted/unfollowed all my albums!

PlanPremiumCountrygerDeviceMate 10 Pro, Windows 10, WebplayerOperating System My Question or IssueSo with the update that changed the visuals of Spotify (probably 4 or 5 month back) all my albums got deleted.I do NOT mean that my downloads where gone...

Boerny
Casual Listener
Plan Premium Country ger Device Mate 10 Pro, Windows 10, Webplayer Operating System My Question or Issue So with the update that changed the visuals of Spotify (probably 4 or ...
2019-07-29 7:06:51 PM
2019-07-30 2:31:01 PM
Boerny
Casual Listener
5337 Views
3 replies
0 likes

5337 Views
3 replies
0 likes

Superuser Contribution Spotify App stutters when entering an album, going to the 'Your library' tab, or tapping the notific

This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app lags for 3 seconds and then directs me to the albu...

martincxv
Regular
This has been happening constantly (at least on Android) since the new Library UI was introduced. Whenever I go to an album from the 'Now Playing' screen (by tapping on the name of the song), the app...
2019-07-29 7:03:59 PM
2019-07-30 12:09:50 PM
Katerina
Spotify Legend
877 Views
1 replies
1 likes
Android
Lag

877 Views
1 replies
1 likes

Superuser Contribution App unresponsive in Album and Artist categories in new version of Spotify Premium

Plan: PremiumCountry: USA DeviceMoto e4Operating SystemAndroid My Question or IssueUpdated version makes it nearly impossible to listen to tracks under albums and artist categories. App extremely slow or completely unresponsive.

SReuben
Casual Listener
Plan: Premium Country: USA Device Moto e4 Operating System Android My Question or Issue Updated version makes it nearly impossible to listen to tracks under albums and artist c...
2019-07-29 12:20:53 AM
2019-07-30 11:07:36 AM
Katerina
Spotify Legend
685 Views
1 replies
0 likes
buggy
laggy
slow spotify
Slow to start

685 Views
1 replies
0 likes

Superuser Contribution Autoplay stopped working

PlanPremiumCountryAustriaDeviceHonor 8Operating SystemEMUI 5.0.1/Android 7.0 My Question or IssueI have startet using Spotify about 2 months ago. About 2 weeks ago i realized that the autoplay feature stopped working. Now both replay options have the...

117034330
Newbie
Plan Premium Country Austria Device Honor 8 Operating System EMUI 5.0.1/Android 7.0 My Question or Issue I have startet using Spotify about 2 months ago. About 2 weeks ago i realized...
2019-06-03 11:52:43 AM
2019-07-30 10:04:13 AM
Katerina
Spotify Legend
1165 Views
8 replies
1 likes

1165 Views
8 replies
1 likes

Solved!! 'Add to playlist' page on chosen song not in custom order of playlist page in library

PlanPremiumCountryUKDeviceSamsung Galaxy 8 My Question or IssueIn my library on the page showing all my playlists, I am able to filterthe order in which my playlists are shown. So alphabetical or recentlyplayed etc. Ever since the latest updatehoweve...

originalnorth
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 8 My Question or Issue In my library on the page showing all my playlists, I am able to filter the order in which my playlists ar...
2019-07-29 10:56:28 AM
2019-07-30 9:09:35 AM
originalnorth
Casual Listener
531 Views
2 replies
0 likes

531 Views
2 replies
0 likes

Solved!!Superuser Contribution Does Erasing Spotify data deletes everything else there is in Spotify?

PlanPremiumCountryBrazil but speaks english better than a Teacher lolDeviceAndroid 7.0Operating SystemAndroid? My Question or IssueHello! I was about to erase the data from my Spotify when i Saw the warning:THIS WILL DELETE ALL YOUR DATA FROM THE APP...

Velorace
Casual Listener
Plan Premium Country Brazil but speaks english better than a Teacher lol Device Android 7.0 Operating System Android? My Question or Issue Hello! I was about to erase the dat...
2019-07-26 3:38:14 AM
2019-07-30 8:21:17 AM
Katerina
Spotify Legend
1837 Views
3 replies
0 likes

1837 Views
3 replies
0 likes

[CAR] Special characters not shown correctly

Hi there!I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square.From where could this a issue come from?Spotify app, Bluetooth protocol or the VW system?The song ID ishttps://open.spotify.com/...

Olli0815
Visitor
Hi there! I'm using a S10 coupled via Bluetooth to a VW mediasystem. In the display special characters are shown as square. From where could this a issue come from? Spotify app, Bluetooth protocol...
2019-07-30 7:39:47 AM
272 Views
0 replies
0 likes

272 Views
0 replies
0 likes

Sort & Filter playlist on Android

Spotify version 8.5.16.781, Android 8.1.0 According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option is available to me. Has this feature been removed?

TheJanzap
Music Fan
Spotify version 8.5.16.781, Android 8.1.0 According to this Support article, you should be able to sort & filter playlists just like in the desktop client. However, neither option i...
2019-07-29 3:17:53 PM
2019-07-30 6:48:59 AM
Rene01
Community Legend
1057 Views
9 replies
0 likes
Android
filter

1057 Views
9 replies
0 likes

How do I play only all my songs (Liked/downloaded) on shuffle?

PlanPremiumCountrySingaporeDeviceSamsung Galaxy 9Operating SystemAndroid My Question or IssueI'm not sure if I'm asking something silly or completely missing the obvious because I used to be able to do this but now I can't. I would like to play all m...

Sarahmeilyana
Visitor
Plan Premium Country Singapore Device Samsung Galaxy 9 Operating System Android My Question or Issue I'm not sure if I'm asking something silly or completely missing the obvious beca...
2019-07-30 6:05:53 AM
633 Views
0 replies
1 likes

633 Views
0 replies
1 likes

Please fix the bleep Top Artist algorithm, it's never been accurate since 2012! You make enough money

You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay for someone to fix such an issue! Or give us to optio...

Gtfo6969
Newbie
You need to fix your algorithm for top artist, for the app itself and for tinder, as I have artist I have listened to once, and other I've never heard before in there. You make enough money to pay fo...
2019-02-09 2:54:33 PM
2019-07-30 3:03:56 AM
atrevz
Visitor
690 Views
1 replies
3 likes

690 Views
1 replies
3 likes

App stops playing after 11 seconds - phone requires reboot

PlanPremiumCountryAustraliaDeviceGoogle Pixel Operating SystemAndroid Spotify Version8.5.13.637 My IssueSpotify stops playing tracks after 11 seconds. The phone requires a restart to get it working again, but it may only play one or two tracks before...

SimplyGed
Casual Listener
Plan Premium Country Australia Device Google Pixel Operating System Android Spotify Version 8.5.13.637 My Issue Spotify stops playing tracks after 11 seconds. The phone...
2019-07-09 7:32:12 AM
2019-07-30 2:22:17 AM
windburn
Visitor
1830 Views
1 replies
3 likes

1830 Views
1 replies
3 likes

Is it normal for not all liked songs to shuffle?

PlanFree/PremiumCountryU.S. DeviceHuawei Mate 20 ProOperating SystemAndroid 9.0 My Question or IssueI am currently on a free plan, evaluating Spotify. I am finding that as I build a list of liked songs that when I play liked songs, it will randomly p...

56_kruiser
Casual Listener
Plan Free/Premium Country U.S. Device Huawei Mate 20 Pro Operating System Android 9.0 My Question or Issue I am currently on a free plan, evaluating Spotify. I am fi...
2019-07-29 11:21:41 PM
2019-07-29 12:18:29 AM
56_kruiser
Casual Listener
600 Views
2 replies
0 likes

600 Views
2 replies
0 likes

Playlist folders created/organised on desktop mixed up on android phone app

PlanPremiumCountryUKDeviceSamsung Galaxy 9 My Question or IssueI've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised them, my playlist folders on my phone app don't match. It's not that the...

Sgtpepper_pg
Casual Listener
Plan Premium Country UK Device Samsung Galaxy 9 My Question or Issue I've organise my playlists on my desktop into folders and sub-folders as I've created so many. As I've reorganised ...
2019-07-24 3:50:27 PM
2019-07-29 11:42:38 PM
corrcorr
Casual Listener
868 Views
4 replies
3 likes

868 Views
4 replies
3 likes

Superuser Contribution Chromecast still losing volume control

PlanPremiumCountry SwedenDeviceOneplus5Operating SystemAndroid 8.1.0 Im constantly losing audio control when using chromecast (latest software update). Shutting down spotify solves the problem temporarily. Battery optimization is off. The problem hav...

Spotisod
Regular
Plan Premium Country Sweden Device Oneplus5 Operating System Android 8.1.0 Im constantly losing audio control when using chromecast (latest software update). Shutting down spoti...
2018-07-29 7:03:30 PM
2019-07-29 11:33:00 PM
Spotisod
Regular
908 Views
3 replies
1 likes

908 Views
3 replies
1 likes

Adding songs not working properly

Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go and add a song to one of my playlists they are always sorted b...

Tptoby
Regular
Repeating a closed post without solution.. so the problem/bug is still there. "So I know I can sort the playlists and I managed to display them as CUSTOM like I like it, however when I go an...
2019-07-29 5:25:36 PM
492 Views
0 replies
0 likes
add to playlist
adding songs
custom order
latest played
recenly played
Update

492 Views
0 replies
0 likes

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