Help - Android

Solved!! New and Improved Android Widget

Spotify is bringing a new update to the home screen widget on Android devices. This update will help you get more out of it than before. The new widget will make it simpler and faster to access your favourite content on Spotify. So what is changing?H...

Amay
Spotify Star
2023-07-11 7:43:36 PM
2025-01-19 9:12:00 PM
0x8EFABE4E
Newbie
67225 Views
68 replies
26 likes

67225 Views
68 replies
26 likes

Solved!! The version of Spotify I have has completely different features than another free user.

PlanFreeCountryUSADeviceAndroid PhonesMy Question or IssueMy dad and I both have spotify. I cannot pick songs to play and have to rely on shuffle. My dad can pick songs without issue, and probably doesn't even know that shuffle's an option. We both h...

Plaguedoctor
Casual Listener
2020-03-30 2:54:13 AM
2025-01-27 7:09:21 AM
Sumit_Ghosh
Regular
28929 Views
5 replies
0 likes

28929 Views
5 replies
0 likes

Solved!! You are Offline even if i have full access internet and Wifi

PlanPremiumCountryItaly DeviceOnePlus 3TOperating SystemAndroid My Question or Issue i tried the 1 month trial.... and its about to expire so i bought a 3months of Premium... when i tried to search new songs i can do it but when i try to open an Arti...

HopperX
Regular
Plan Premium Country Italy Device OnePlus 3T Operating System Android My Question or Issue i tried the 1 month trial.... and its about to expire so i bought a 3months o...
2018-08-04 2:48:11 AM
2018-08-09 8:51:39 PM
Billy-J
Spotify Star
3908 Views
14 replies
0 likes

3908 Views
14 replies
0 likes

Songs are grayed out

Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that? Love is endless - MoZellaSomething in common - Free Energy Please help!

Moniasuka
Casual Listener
Hi Spotify, I found 2 songs I love recently and I can't play them. What's up with that? Love is endless - MoZella Something in common - Free Energy Please help!
2018-08-08 4:56:29 AM
2018-08-09 8:08:37 PM
Arratyn
Casual Listener
1392 Views
6 replies
0 likes
Grayed out

1392 Views
6 replies
0 likes

spotify not full screen

plan PremiumCountry The NetherlandsDeviceMotorola G6 plusOperating SystemAndroidOreo My Question or Issue recently i bought a motorola g6 plus, a phone with a fingerprint sensor that can also be used for 1 finger navigation true android. ofcourse i a...

ISnipedJFK
Casual Listener
plan Premium Country The Netherlands Device Motorola G6 plus Operating System AndroidOreo My Question or Issue recently i bought a motorola g6 plus, a...
2018-08-09 10:31:02 AM
2018-08-09 5:17:53 PM
Billy-J
Spotify Star
1284 Views
6 replies
1 likes

1284 Views
6 replies
1 likes

Spotify says I Am Offline When i Try to Search for Music

So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium member for almost two years and this is beyond infuriat...

AidanMac
Newbie
So starting a couple weeks ago my Spotify stopped allowing me to search for music or listen to playlist I hadn't recently listened to, this happens both on Wi-Fi and on Data, I've been a premium memb...
2018-08-09 1:06:47 PM
2018-08-09 2:11:39 PM
zerotide
Casual Listener
563 Views
1 replies
2 likes

563 Views
1 replies
2 likes

Spotify should make our playlist alphabetic order, so its easier to find song's

PlanPremium Utah DeviceSamsung galaxy s9Operating SystemAndroid My Question or Issue

Sushi_sydni
Newbie
Plan Premium Utah Device Samsung galaxy s9 Operating System Android My Question or Issue
2018-08-09 9:24:33 AM
2018-08-09 9:35:04 AM
user-removed
Not applicable
248 Views
1 replies
0 likes

248 Views
1 replies
0 likes

Superuser Contribution New design

PlanPremiumCountry NorwayDeviceSamsung galaxy S7 edgeOperating SystemAndroid My Question or Issue Do I have to have permium to listen to songs now? I can hardly find the songs and they only play a little snip of them.The new update is really messy an...

Niobless
Newbie
Plan Premium Country Norway Device Samsung galaxy S7 edge Operating System Android My Question or Issue Do I have to have permium to listen to songs now? I can hardly fin...
2018-08-07 6:15:26 PM
2018-08-09 4:56:11 AM
Alfredo
Roadie
342 Views
1 replies
1 likes

342 Views
1 replies
1 likes

Superuser Contribution Spotify connect keeps randomly connecting

PlanPremiumDeviceSamsung Galaxy J5 Prime My Question or Issue I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly connecting to it when i am out of the house/nowhere near it. I've had thi...

MarkSpeaking
Casual Listener
Plan Premium Device Samsung Galaxy J5 Prime My Question or Issue I own a Wi-Fi speaker which i use spotify connect to play music through, however for some reason it keeps randomly ...
2018-08-05 8:27:18 AM
2018-08-09 2:57:42 AM
Alfredo
Roadie
919 Views
3 replies
0 likes

919 Views
3 replies
0 likes

This thread will be killed before it can generate upvotes

Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car. This has been brought up many times by many people. The most recent post was stuck at 98...

sarodrig
Casual Listener
Autoplaying when Bluetooth connects needs to be an OPTION. Otherwise, you are wasting my cell data. Streaming should not be mandatory everytime I get in the car. This has been brough...
2018-07-08 6:12:32 PM
2018-08-09 2:53:57 AM
matt16060936
Music Fan
386 Views
3 replies
2 likes

386 Views
3 replies
2 likes

Solved!!Superuser Contribution La música se para

Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música deja sonar y tengo que entrar a la app desde mi Andr...

Lecs29
Casual Listener
Estoy teniendo problemas cunado estoy escuchando música que tengo descargada. Al principio pensé que eran unos auriculares, pero al escucharlo en alta voz sigo teniendo el mismo problema, la música d...
2018-08-02 3:58:02 AM
2018-08-08 11:32:57 PM
SergioDavid
Roadie
1893 Views
3 replies
0 likes

1893 Views
3 replies
0 likes

Superuser Contribution Android App Edit Playlist

PlanFree DeviceLG G5 My Question or Issue Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has seemed to disappear in updated versions. I have been patient thinking it was a clic...

Timetochange
Casual Listener
Plan Free Device LG G5 My Question or Issue Old versions of Spotify used to allow you to search for song, artist, etc when trying to edit your playlist. This option has see...
2018-07-31 11:56:36 PM
2018-08-08 7:49:01 PM
Timetochange
Casual Listener
370 Views
3 replies
0 likes

370 Views
3 replies
0 likes

Spotify frequently freezes or won't load

PlanPremiumCountryUnited StatesDeviceGalaxy S9+Operating SystemAndroid Oreo 8.0 My Question or Issue:I recently got a new phone, a Galaxy S9+, upgrading from my old Note 5 which ran Spotify flawlessly. Now however, Spotify frequently either fails to ...

hunterd
Newbie
Plan Premium Country United States Device Galaxy S9+ Operating System Android Oreo 8.0 My Question or Issue: I recently got a new phone, a Galaxy S9+, upgrading from my old Note...
2018-06-26 2:28:33 PM
2018-08-08 6:43:18 PM
Rad_97
Newbie
7291 Views
7 replies
4 likes

7291 Views
7 replies
4 likes

Superuser Contribution Offline mode doesn't work whatever I do

I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downloading the songs again but nothing seems to work and it's ...

wul_5-h1hmlaj
Casual Listener
I am using a Galaxy Grand Prime Plus and although I am a premium member (student discount) in the offline mode I can only play songs for about 20 minutes. I've tried deleting the app and downlo...
2018-07-23 5:16:31 PM
2018-08-08 5:48:21 PM
SergioDavid
Roadie
374 Views
3 replies
0 likes

374 Views
3 replies
0 likes

Superuser Contribution When listening to a song with the new full screen art, queue button is hidden

Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue button is hidden behind a menu. So not only have they ad...

jeremysee
Regular
Some songs have full screen album art now. For example, Feel it Still by Portugal the Man. For these songs, the View Queue button in the top right is changed to a "share" button. The View Queue butto...
2018-08-05 12:32:24 AM
2018-08-08 4:26:13 PM
SergioDavid
Roadie
1093 Views
1 replies
1 likes

1093 Views
1 replies
1 likes

Cannot add "Starry Night" by Mamamoo to my own playlist

PlanPremiumCountry Hong KongDevice(Samsung Galaxy S6 Edge)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search result of Starry night by Mamamoo. But i can see the Spotify definitely added this song fr...

squidyyyyyau
Casual Listener
Plan Premium Country Hong Kong Device (Samsung Galaxy S6 Edge) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I cannot find the search...
2018-07-31 1:00:25 PM
2018-08-08 9:03:37 AM
squidyyyyyau
Casual Listener
1626 Views
2 replies
4 likes

1626 Views
2 replies
4 likes

Solved!! Like button disappeared in new radio view

PlanPremiumCountryUSADeviceOnePlus 5TOperating SystemAndroid Oreo My Question or IssueRecently, for some songs the album art/video fills up the whole screen on my phone while they are playing. This seems to be a new feature. However, when I'm playing...

yashp
Newbie
Plan Premium Country USA Device OnePlus 5T Operating System Android Oreo My Question or Issue Recently, for some songs the album art/video fills up the whole screen on my phone while...
2018-08-08 2:48:35 AM
2018-08-08 6:36:11 AM
user-removed
Not applicable
978 Views
1 replies
1 likes

978 Views
1 replies
1 likes

download songs

PlanPremiumCountry PhilippinesDevicesony Xperi xa1Operating Systemnougat My Question or Issuei can't download song. i already update my apps, reinstall still i can't do it and also put the setting to use data when downloading.

112810
Newbie
Plan Premium Country Philippines Device sony Xperi xa1 Operating System nougat My Question or Issue i can't download song. i already update my apps, reinstall still i can't do it...
2018-08-08 3:43:56 AM
2018-08-08 5:19:43 AM
Billy-J
Spotify Star
217 Views
1 replies
0 likes

217 Views
1 replies
0 likes

Connectivity Issues Android

PlanFree/PremiumCountry USADevice(Samsung Galaxy note Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuel just recently switched to Spotify, and I am currently a premium member. I often use the album radio feature of the app...

MarvicAlganes
Newbie
Plan Free/Premium Country USA Device (Samsung Galaxy note 😎 Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue l just recently switched to Spot...
2018-08-08 3:54:53 AM
2018-08-08 5:18:47 AM
Billy-J
Spotify Star
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Superuser Contribution Local album and artist not appearing

PlanPremiumDeviceMoto G1Operating System Android NougatMy Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting a song, the artist appears below as well. However when searching for the a...

lukinhos
Newbie
Plan Premium Device Moto G1 Operating System Android Nougat My Question or Issue Recently added a local album. All the songs appear, the album art appears just fine. When selecting...
2018-08-07 1:02:35 AM
2018-08-08 4:17:30 AM
JulianA_Bogota
Roadie
303 Views
1 replies
0 likes

303 Views
1 replies
0 likes

Superuser Contribution Is Spotify in EXCLUSIVE partnership with samsung for ANDROID WEAR?

Hi, Not sure where to ask.Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any smart watch integration for offline music storage playing (i.e.: while...

TrustBernie
Newbie
Hi, Not sure where to ask. Visited quite a few forum entries before posting (if anyone needs references - can provide in comments, but look for yourself): everywhere I look for any sma...
2018-08-07 2:59:10 PM
2018-08-08 4:06:19 AM
JulianA_Bogota
Roadie
495 Views
1 replies
0 likes

495 Views
1 replies
0 likes

Can't listen to any songs on my playlist on mobile device. All songs are grayed out

DeviceSamsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my phone, there's not a single song that'll play from any of the playlists. All the songs are graye...

Niwan
Casual Listener
Device Samsung Galaxy 7 Android (Free) I made a few playlists from the music I have from my desktop. Everything plays fine there. When I use the app on my pho...
2018-08-07 4:22:07 AM
2018-08-08 3:16:04 AM
Billy-J
Spotify Star
825 Views
5 replies
0 likes

825 Views
5 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Android

Forum Posts