Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Content Questions

Start a topic

Forum Posts

New Feature To Try On Desktop: Quick Search Shortcuts

Hey folks, The Spotify team is always working to make the software as simple as possible for everyone to use, and for those of you who like to save a bit of time by using keyboard shortcuts, there's a very convenient trick that you may not have notic...

dinomight_0-1661880282065.jpeg
  • Spotify Star
  • Spotify Star
  • scrollingcat
  • Visitor
  • 66164 Views
  • 48 replies
  • 108 likes
  • 66164 Views
  • 48 replies
  • 108 likes

Superuser Contribution Inappropriate content in Blends

I like to use Spotify to listen to shared music mixes with my friends (Blends). However, I realized today that there is also some very personal content included that I don't want to share with my friends. The problem seems to be that the audiobook is...

  • Newbie
  • I like to use Spotify to listen to shared music mixes with my friends (Blends). However, I realized today that there is also some very personal content included that I don't want to share with my f...
  • MihailY
  • Moderator
  • 394 Views
  • 1 replies
  • 0 likes
  • audiobook
    Blend
    podcast
  • 394 Views
  • 1 replies
  • 0 likes

Songs Unavailable

I was browsing through old songs on another platform and came across « Oh Well » by Fleetwood Mac. The song is divided into two parts, part 1 being a fast based blues song. Part 2 is a more orchestral type of instrumental-driven song. I wanted to add...

  • Casual Listener
  • I was browsing through old songs on another platform and came across « Oh Well » by Fleetwood Mac. The song is divided into two parts, part 1 being a fast based blues song. Part 2 is a more orchestra...
  • AlexeiSh
  • Visitor
  • 2287 Views
  • 6 replies
  • 0 likes
  • 2287 Views
  • 6 replies
  • 0 likes

Superuser Contribution Ru e Ali by Abida Parveen - all tracks grayed out

HelloI am trying to play the Album "Ru E Ali" by Abida Parveen, but all tracks are grayed out. What can I do?Spotify – Ru E AliGrateful for any help

  • Casual Listener
  • Hello I am trying to play the Album "Ru E Ali" by Abida Parveen, but all tracks are grayed out. What can I do? Spotify – Ru E Ali Grateful for any help
  • Joan
  • Moderator
  • 514 Views
  • 5 replies
  • 0 likes
  • 514 Views
  • 5 replies
  • 0 likes

Terms for playlist name

I have had a playlist for several years, but now I get an email that it violates the terms and I cannot figure out what rule I am breaking. I can see that the playlist names gets changed to nothing.I started as "Space ambient (zero beat)". Then I tri...

  • Casual Listener
  • I have had a playlist for several years, but now I get an email that it violates the terms and I cannot figure out what rule I am breaking. I can see that the playlist names gets changed to nothing. ...
  • jwlbmn
  • Casual Listener
  • 717 Views
  • 2 replies
  • 0 likes
  • 717 Views
  • 2 replies
  • 0 likes

Megalo Strike Back Unplayable on Device

When looking for a specific song I couldn't find it anywhere but a playlist with songs that are "unplayable on this device." Confused on what this means, (I'm on phone) any information is appreciated.

  • Newbie
  • When looking for a specific song I couldn't find it anywhere but a playlist with songs that are "unplayable on this device."  Confused on what this means,  (I'm on phone) any information is...
  • geovanebento
  • Roadie
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Solved!! Auto generated or fake albums

I got these two album recommendations but they don't really exist. Does anyone know what is causing this? 1.Artist: PentacleAlbum: Sun Blade https://open.spotify.com/album/1BHHbqPoeBkgJ41sCtLAKm?si=TfNR9O93SmKZUdmGzI-pqA&utm_source=copy-link 2.Artist...

  • Roadie
  • I got these two album recommendations but they don't really exist. Does anyone know what is causing this?   1. Artist: Pentacle Album: Sun Blade   https://open.spotify.com/album/1BHHb...
  • Billy-J
  • Spotify Star
  • 600 Views
  • 3 replies
  • 0 likes
  • 600 Views
  • 3 replies
  • 0 likes

Spotify interupts my playlists

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountryNetherlandsDeviceXiaomi pro 10Operating SystemiOS 10 My Question or IssueFor the past 2 weeks or so i can hardly f...

  • Visitor
  • None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Netherlands Device Xiaomi pro 10 Operating System ...
  • geovanebento
  • Roadie
  • 342 Views
  • 1 replies
  • 0 likes
  • 342 Views
  • 1 replies
  • 0 likes

Superuser Contribution HOW CAN I KNOWN WHAT OF MY PLAYLISTS HAVE A SPECIFIC MUSIC?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Alex
  • Spotify Legend
  • 428 Views
  • 3 replies
  • 0 likes
  • 428 Views
  • 3 replies
  • 0 likes

Song Requests

None of thec below information is required. However, the more you provide the easier it will be for us to try and help. Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Is...

  • Newbie
  • None of thec below information is required. However, the more you provide the easier it will be for us to try and help.     Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) ...
  • Billy-J
  • Spotify Star
  • 272 Views
  • 1 replies
  • 0 likes
  • 272 Views
  • 1 replies
  • 0 likes

Explanation for why content isn't available

Sometimes songs, albums etc. become unavailable suddenly. It would be beneficial to understand why they have become unavailable and whether they will become available again or not so a brief statement would be a great addition to unavailable items.

  • Visitor
  • Sometimes songs, albums etc. become unavailable suddenly. It would be beneficial to understand why they have become unavailable and whether they will become available again or not so a brief statemen...
  • Billy-J
  • Spotify Star
  • 1536 Views
  • 3 replies
  • 1 likes
  • 1536 Views
  • 3 replies
  • 1 likes

Superuser Contribution All of my listening is defaulting back to "Metro Boomin - HEROES & Villains" album. HELP!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • OscarDC
  • Moderator
  • 236 Views
  • 1 replies
  • 0 likes
  • 236 Views
  • 1 replies
  • 0 likes

Superuser Contribution podcast //episodes removed

None of the below information is required. However, the more you provide the easier it will be for us to tryand help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Newbie
  • ...pisodes  this is not the first time , i dont see an issue with my content if possible can you guys restore it back 
  • MihailY
  • Moderator
  • 280 Views
  • 1 replies
  • 0 likes
  • 280 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums appear in library at "home," but not at other "home" location?

I listen on a 2020 ipad Air, when I am at home. There are 50 albums I have "liked" that are displayed in my library. They appear on my home desktop computer and on my ipad Air. When I take the same ipad Air to my second home, only about 10 "liked" al...

  • Visitor
  • I listen on a 2020 ipad Air, when I am at home. There are 50 albums I have "liked" that are displayed in my library. They appear on my home desktop computer and on my ipad Air.   When I take t...
  • Vasil
  • Moderator
  • 211 Views
  • 1 replies
  • 0 likes
  • 211 Views
  • 1 replies
  • 0 likes

Superuser Contribution CAN'T SKIP THE TRACKS

Hye, I can't skip music in my playlist, every time I want to skip the music Spotify will change to another music. Anyone help give me solution for this issues

  • Visitor
  • Hye, I can't skip music in my playlist, every time I want to skip the music Spotify will change to another music. Anyone help give me solution for this issues 
  • Novy
  • Moderator
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Community][Other] Wrong music

HelloYour algorithms don't seem to track the exact song title or band/artist. You get what's popular, not exactly what I'm looking for. Sometimes I don't even understand how you have thought.Dúrco's record is also completely wrong. It's their cover b...

durcos.jpg
  • Casual Listener
  • ...úrco's record is also completely wrong. It's their cover but some completely different content. Max  
  • Lyubka
  • Moderator
  • 672 Views
  • 1 replies
  • 1 likes
  • Other
  • 672 Views
  • 1 replies
  • 1 likes

Song unavailable and can't be found anywhere else

PlanPremiumCountryUSADeviceSamsung s12Operating SystemWindows 10 My Question or IssueNot sure if there's really an answer for this but I wanted to try digging some more on here and see if anything could come up. First off there's a song I liked, Safe...

  • Casual Listener
  • Plan Premium Country USA Device Samsung s12 Operating System Windows 10   My Question or Issue Not sure if there's really an answer for this but I wanted to try digging some more on he...
  • Majeh
  • Casual Listener
  • 1175 Views
  • 2 replies
  • 1 likes
  • 1175 Views
  • 2 replies
  • 1 likes

artist header on laptop

PlanFreeCountryBHDevice(Macbook Air 2019)Operating System(iOS 11.7) My Question or IssueThere used to be this feature on laptop where you could maximize the spotify app and it would show the artist header in the back

  • Newbie
  • Plan Free Country BH Device (Macbook Air 2019) Operating System (iOS 11.7)   My Question or Issue There used to be this feature on laptop where you could maximize the spotify app and i...
  • geovanebento
  • Roadie
  • 208 Views
  • 1 replies
  • 0 likes
  • 208 Views
  • 1 replies
  • 0 likes

Spotify please add the TYR album from Black Sabbath!

I believe the TYR album is one of Black Sabbath´s best albums so I wonder, why is it not included? Please ADD it Spotify.

  • Visitor
  • I believe the TYR album is one of Black Sabbath´s best albums so I wonder, why is it not included?   Please ADD it Spotify.
  • Calabashmc
  • Newbie
  • 1893 Views
  • 2 replies
  • 9 likes
  • 1893 Views
  • 2 replies
  • 9 likes

Disappearence of IC3PEAK'S Kawai

PlanPremiumMy Question or IssueHi, I latley noticed that song Kawaii by Ic3peak is no konger avaible. I was wondering why

  • Visitor
  • Plan Premium My Question or Issue Hi, I latley noticed that song Kawaii by Ic3peak is no konger avaible. I was wondering why
  • HalfNathan
  • Roadie
  • 218 Views
  • 1 replies
  • 0 likes
  • 218 Views
  • 1 replies
  • 0 likes

Superuser Contribution I See a Darkness by Bonnie Prince Billy not playable

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)W10My Question or IssueI See a Darkness by Bonnie Prince Billy not playable. I can add the songs to my liked list, bu...

  • Visitor
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) W10 My Question or Issue I See a Darkness b...
  • Nigel99
  • Regular
  • 1426 Views
  • 2 replies
  • 0 likes
  • 1426 Views
  • 2 replies
  • 0 likes