Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4365 Views
  • 1 replies
  • 0 likes
  • 4365 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6466 Views
  • 1 replies
  • 0 likes
  • 6466 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4429 Views
  • 1 replies
  • 3 likes
  • 4429 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41186 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41186 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166455 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166455 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution Missing artist about section on right side of window

As of a month or so ago, Spotify on desktop was displaying an about section on the artist I was currently playing to the right of the window.I closed it and now can't find how to get it to reappear.Does anyone know how to turn this feature back on?Ap...

  • Casual Listener
  • As of a month or so ago, Spotify on desktop was displaying an about section on the artist I was currently playing to the right of the window. I closed it and now can't find how to get it to reap...
  • Guddy
  • Regular
  • 4005 Views
  • 12 replies
  • 3 likes
  • 4005 Views
  • 12 replies
  • 3 likes

Superuser Contribution spotify for artists working on phone but not mac

Hello, I am trying to update some information on my spotify artists page. I wanted to use my computer because I like the bigger screen to see everything. The problem is spotify for artists is not working on my Mac. I'm using safari to access the page...

  • Visitor
  • Hello,    I am trying to update some information on my spotify artists page. I wanted to use my computer because I like the bigger screen to see everything. The problem is spotify for art...
  • Susan_GP
  • Moderator
  • 467 Views
  • 1 replies
  • 1 likes
  • 467 Views
  • 1 replies
  • 1 likes

Superuser Contribution Spotify has a memory leak [Mac Desktop]

Brief description of the issueSpotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!)) Steps to reproduce the issue:Start Spotify and just stream musicWait (do not know how long exactly,...

  • Casual Listener
  • Brief description of the issue Spotify memory usage does not stop increasing until my MacBook runs out of memory/swap (I experienced up to 79 GB (!!!))   Steps to reproduce the issue: Start...
  • Novy
  • Moderator
  • 3992 Views
  • 26 replies
  • 12 likes
  • 3992 Views
  • 26 replies
  • 12 likes

Solved!!Superuser Contribution Spotify does not work Mac

My Spotify app stopped working on my Mac.The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotify does not show any content. After reinstalling the A...

  • Regular
  • My Spotify app stopped working on my Mac. The App does not show any content. I was able to perform a clean install which worked only one. After coming back to my Mac, the same issue occurred: Spotif...
  • Blastercast_G
  • Newbie
  • 1345 Views
  • 10 replies
  • 0 likes
  • 1345 Views
  • 10 replies
  • 0 likes

Superuser Contribution Spotify Crashes on Open (Mac) - Have tried reinstall/deleting cache

Spotify is crashing on open. Have tried multiple re-installs. During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder to trash bin. On reinstall, it cues me to login on browser, wh...

  • Newbie
  • Spotify is crashing on open.  Have tried multiple re-installs.  During re-install, i delete the cache and application support folders, in addition to moving the application from apps folder...
  • Maria
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution Smart shuffle recommendations appear in shuffle mode

So, when you click the "shuffle" button, it toggles between three modes: regular, shuffle, and smart shuffle. Smart shuffle recommendations appear in both "shuffle" and "smart shuffle" mode. Meaning I am unable to play in regular "shuffle" mode witho...

  • Regular
  • So, when you click the "shuffle" button, it toggles between three modes: regular, shuffle, and smart shuffle. Smart shuffle recommendations appear in both "shuffle" and "smart shuffle" mode. Meaning ...
  • Yordan
  • Moderator
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

"Add to playlist" doesn't work on mac version.

PlanPremiumCountry India DeviceSamsung S23 and Macbook Air M2 (13.6")Operating SystemAndroid 14 and MacOS Sonoma 14.3 My Question or IssueClicking on the add to playlist/ add to liked songs on the mac client of spotify does nothing. If I get a song r...

  • Visitor
  • Plan Premium Country  India   Device Samsung S23 and Macbook Air M2 (13.6") Operating System Android 14 and MacOS Sonoma 14.3   My Question or Issue Clicking on the add to p...
  • Not applicable
  • 391 Views
  • 2 replies
  • 0 likes
  • 391 Views
  • 2 replies
  • 0 likes

Superuser Contribution Playback displays "59:59" before "0:00" when double clicking a track to play

Playback displays "59:59" before "0:00" when double clicking a track to play. PlanPremiumCountry DeviceMacbookOperating SystemmacOS latest

msmrmrms_0-1717597315850.png
  • Regular
  • Playback displays "59:59" before "0:00" when double clicking a track to play.   Plan Premium Country   Device Macbook Operating System macOS latest
  • msmrmrms
  • Regular
  • 761 Views
  • 12 replies
  • 0 likes
  • 761 Views
  • 12 replies
  • 0 likes

Friend feed completely disappears after update

Running 1.2.39.578 on my Mac, I have a populated Friend Activity:However, if I update, the feed is gone - I mean completely disappeared, even the "Friend Activity" isn't there:Deleting and reinstalling 1.2.39 restores the feed.Looks like a bug to me ...

CRZ_2-1718640559691.png CRZ_1-1718640474514.png CRZ_0-1718640458212.png
  • Music Fan
  • Running 1.2.39.578 on my Mac, I have a populated Friend Activity: However, if I update, the feed is gone - I mean completely disappeared, even the "Friend Activity" isn't there: Deleting an...
  • Amayy
  • Spotify Star
  • 385 Views
  • 1 replies
  • 0 likes
  • 385 Views
  • 1 replies
  • 0 likes

Solved!! How to adjust playback speed on Mac Desktop?

CountryUSADeviceMacbook Pro, 13-inch, M2, 2022Operating SystemmacOS My Question or IssueI'm not sure if I am just completely missing it- but can't seem to find a way to change the playback speed in the Spotify app for macOS. I'm on a Premium Family a...

  • Casual Listener
  • Country USA Device Macbook Pro, 13-inch, M2, 2022 Operating System macOS   My Question or Issue I'm not sure if I am just completely missing it- but can't seem to find a way to chan...
  • dinomight
  • Spotify Star
  • 3488 Views
  • 6 replies
  • 0 likes
  • 3488 Views
  • 6 replies
  • 0 likes

Solved!! 300x300 jpeg image too small to fit in any of my playlists - No help from Customer Service

Hey guys! So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happen when I have a 300x300 image that is a jpeg, but it also sa...

  • Composer
  • Hey guys!   So I have been having this issue for quite a while. Every time I try to put an image on any of my playlists. Spotify says, "Sorry, the image is too small." Not only does that happe...
  • claree1
  • Newbie
  • 14664 Views
  • 4 replies
  • 2 likes
  • 14664 Views
  • 4 replies
  • 2 likes

Solved!!Superuser Contribution [MacOS] Spotify crashes after changing the device

PlanPremium DuoCountryBelarus Device(MacBook Pro, M1)Operating System(MacOS Big Sur, v. 11.2.3) My Question or IssueSpotify crashes after changing the connected device.1. Open Spotify.2. Click on the 'Device Available' icon and select any device. (In...

  • Casual Listener
  • Plan Premium Duo Country Belarus   Device (MacBook Pro, M1) Operating System (MacOS Big Sur, v. 11.2.3)   My Question or Issue Spotify crashes after changing the connected device...
  • rwc1
  • Newbie
  • 1498 Views
  • 8 replies
  • 1 likes
  • crach
    macOS
  • 1498 Views
  • 8 replies
  • 1 likes

Add context to current track in applescript api

It'd be really useful for some of the scriptiong i'm trying to do if the current track included the context (playlist/album/etc) it was being played from. Appreciate any help on this, thanks!

  • Casual Listener
  • It'd be really useful for some of the scriptiong i'm trying to do if the current track included the context (playlist/album/etc) it was being played from.   Appreciate any help on this, t...
  • pan_ang
  • Newbie
  • 583 Views
  • 1 replies
  • 2 likes
  • Mac
  • 583 Views
  • 1 replies
  • 2 likes

Screensaver silencing Spotify

PlanPremiumCountryFranceDeviceMacbook Air 2016ishOperating SystemMacOS Catalina (10.15) My Question or IssueHello! With the recent update to MacOS Catalina, the screensaver now pauses Spotify. I don't remember this happening before the update. Perhap...

  • Casual Listener
  • Plan Premium Country France Device Macbook Air 2016ish Operating System MacOS Catalina (10.15)   My Question or Issue Hello! With the recent update to MacOS Catalina, the screensaver n...
  • olivius
  • Newbie
  • 2531 Views
  • 5 replies
  • 0 likes
  • 2531 Views
  • 5 replies
  • 0 likes

Superuser Contribution is there a SHORTCUT to remove song from playlist?

Can a song be removed from its playlist using a keyboard alone? If not, wow, that'd be a great feature. Just think, you're working away on your desktop/laptop listening to tunes, and then something god-awful starts to play. It'd be heaven to enter a ...

  • Casual Listener
  • Can a song be removed from its playlist using a keyboard alone?   If not, wow, that'd be a great feature. Just think, you're working away on your desktop/laptop listening to tunes, and then so...
  • Ivelina
  • Moderator
  • 605 Views
  • 1 replies
  • 0 likes
  • shortcuts
  • 605 Views
  • 1 replies
  • 0 likes

Superuser Contribution Incorrect album cover on a playlist

PlanPremiumCountryFinlandDeviceMacbook Pro 2019Operating SystemOSx Sonoma 14.4.1 My Question or IssueWhile I was playing songs from a playlist I created about an hour go, I noticed that once song is showing the cover of the song that is next on the l...

  • Newbie
  • Plan Premium Country Finland Device Macbook Pro 2019 Operating System OSx Sonoma 14.4.1   My Question or Issue While I was playing songs from a playlist I created about an hour go, I n...
  • Yordan
  • Moderator
  • 236 Views
  • 1 replies
  • 1 likes
  • 236 Views
  • 1 replies
  • 1 likes

Superuser Contribution Undo changes to a playlist?

PlanPremiumCountryUnited States DeviceMacBook Pro M1Operating SystemmacOS Sonoma 14.5 My Question or IssueIs there any way to undo changes to a playlist? I completely jacked up the order of my liked songs and now they're all over the place.

  • Casual Listener
  • Plan Premium Country United States   Device MacBook Pro M1 Operating System macOS Sonoma 14.5   My Question or Issue Is there any way to undo changes to a playlist? I completely ...
  • Joan
  • Moderator
  • 976 Views
  • 1 replies
  • 0 likes
  • 976 Views
  • 1 replies
  • 0 likes

Superuser Contribution MacOS app onboarding tooltips keep popping up with startup of the app

As stated in the title, the Mac app on my system keeps bringing up the onboarding tooltips (the blue bubbles) almost every single time I start up the app. It'll inform me where the playlists are, what the DJ feature is and what the now playing view i...

  • Casual Listener
  • As stated in the title, the Mac app on my system keeps bringing up the onboarding tooltips (the blue bubbles) almost every single time I start up the app.   It'll inform me where the playlists...
  • softwaregravy
  • Casual Listener
  • 976 Views
  • 8 replies
  • 3 likes
  • bug
    macos app
    tooltips
  • 976 Views
  • 8 replies
  • 3 likes

Permanently randomize the order of a playlist

I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one.When my friends press play and forget to press the shuf...

  • Casual Listener
  • I'd like an option in the playlist settings menu (...) to randomize the order of the playlist. I made a playlist with over 250 songs and I don't have the time to try to randomize them one by one. Wh...
  • mginio1969
  • Newbie
  • 7636 Views
  • 3 replies
  • 1 likes
  • 7636 Views
  • 3 replies
  • 1 likes