Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4185 Views
1 replies
0 likes

4185 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6306 Views
1 replies
0 likes

6306 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4291 Views
1 replies
3 likes

4291 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40975 Views
19 replies
1 likes
music stops

40975 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166308 Views
0 replies
35 likes
Mac

166308 Views
0 replies
35 likes

Solved!! Streaming to Airport Express from iPhone 6s

Hi,Spotify streams perfectly from my MacBook Pro to 2nd gen Airport Express but not from my iPhone 6s. Had the same problem with my iPhone 6. I've reset/rebooted all the devices in the chain and still not working. As you can imagine it's infuriating....

lcrozier
Casual Listener
Hi, Spotify streams perfectly from my MacBook Pro to 2nd gen Airport Express but not from my iPhone 6s. Had the same problem with my iPhone 6. I've reset/rebooted all the devices in the chain and st...
2016-01-23 8:28:19 AM
2016-01-26 10:00:07 AM
lcrozier
Casual Listener
1472 Views
4 replies
0 likes
Mac

1472 Views
4 replies
0 likes

Solved!! All Playlists have Disappeared

Hello, I logged into Spotify today and found that all of my playlists (I had created several) have completely disappeared. What happened? How do I get them back? EDIT: I should note - I HAVE playlists - they're just not mine. It's a short list of wei...

user-removed
Visitor
Hello, I logged into Spotify today and found that all of my playlists (I had created several) have completely disappeared. What happened? How do I get them back? EDIT: I should note - ...
2016-01-19 5:12:50 PM
2016-01-19 7:47:22 PM
user-removed
Not applicable
770 Views
7 replies
0 likes
Mac
Windows

770 Views
7 replies
0 likes

Devices Not Showing Up in Spotify

I have tried everything... connecting to the same Wi-Fi network, connecting with AND without a cable, restarting my laptop, restarting my phone, deleting my phone app, deleting the app on my Mac, and nothing seems to be working... nothing seems to be...

christyannexo
Casual Listener
I have tried everything... connecting to the same Wi-Fi network, connecting with AND without a cable, restarting my laptop, restarting my phone, deleting my phone app, deleting the app on my Mac, and...
2015-05-30 8:55:59 PM
2016-01-18 1:57:28 AM
peehikuru
Casual Listener
5027 Views
5 replies
0 likes
Mac

5027 Views
5 replies
0 likes

Solved!! Sharing a playlist in Spotify with non-Facebook users

Hi, I am using a Mac and trying to share a playlist from my account to a friend's account. Neither of us are on facebook and when I go to the share option and type the Spotify username it claims that it cannot be recognised. I have tried to follow th...

aokwesa
Newbie
Hi, I am using a Mac and trying to share a playlist from my account to a friend's account. Neither of us are on facebook and when I go to the share option and type the Spotify us...
2016-01-12 11:15:13 AM
2016-01-12 1:12:30 PM
djmikeystrange
Roadie
416 Views
1 replies
0 likes
Mac

416 Views
1 replies
0 likes

Songs Won't Play

I downloaded Spotify onto my MacBook Pro today. For a couple of hours I was able to play my songs just fine. I was in the process of organizing my songs into playlists when my issue happened. When in my song library I can play a song if I click the p...

12182968773
Newbie
I downloaded Spotify onto my MacBook Pro today. For a couple of hours I was able to play my songs just fine. I was in the process of organizing my songs into playlists when my issue happened. ...
2016-01-10 12:04:44 AM
2016-01-11 11:58:49 PM
DasPeter
Community Legend
19821 Views
3 replies
2 likes
Mac

19821 Views
3 replies
2 likes

Browse missing

Hey only today out of nowhere my browse button has disappeared on my iphone app and I can't go to any playlists bar my own? I have tried deleting the app and reinstalling and re- logining in. Please help

jessmcgovern-IE
Newbie
Hey only today out of nowhere my browse button has disappeared on my iphone app and I can't go to any playlists bar my own? I have tried deleting the app and reinstalling and re- logining in. Please ...
2016-01-09 5:13:49 PM
2016-01-09 5:22:49 PM
Bittencourt
Spotify Star
707 Views
1 replies
0 likes
Mac

707 Views
1 replies
0 likes

Cannot log in to Mac player

I created a new account with a gmail alias (myname+spotify@gmail.com) because my wife took over my original Spotify account years ago and I don't want to make her change. This account is working in that I can log in to the web player, but I cannot lo...

jedsheckler
Casual Listener
I created a new account with a gmail alias (myname+spotify@gmail.com) because my wife took over my original Spotify account years ago and I don't want to make her change. This account is working in t...
2016-01-08 9:25:45 PM
2016-01-09 3:17:31 PM
Bittencourt
Spotify Star
267 Views
3 replies
0 likes
Mac

267 Views
3 replies
0 likes

Why is my Facebook profile still showing up?

I disconnected Spotify from Facebook but my Facebook name still shows up. I tried logging in and logging back out, uninstalling and reinstalling, and this has not worked. I don't my FB name to appear at all (which is different from my Spotify usernam...

hollyhood156
Casual Listener
I disconnected Spotify from Facebook but my Facebook name still shows up. I tried logging in and logging back out, uninstalling and reinstalling, and this has not worked. I don't my FB name to appear...
2016-01-09 2:19:58 AM
2016-01-09 2:48:49 AM
djmikeystrange
Roadie
453 Views
1 replies
0 likes
Mac

453 Views
1 replies
0 likes

All of my iTunes playlists are showing up. Why?

I don't want any of my iTunes music connected to Spotify. When I installed the app on one of my computers I manually had to delete every single iTunes playlist. If I install on another computer, I don't want to have to do the same thing. Please help.

hollyhood156
Casual Listener
I don't want any of my iTunes music connected to Spotify. When I installed the app on one of my computers I manually had to delete every single iTunes playlist. If I install on another computer, I do...
2016-01-09 2:17:48 AM
407 Views
0 replies
0 likes
Mac

407 Views
0 replies
0 likes

Proxy catch 22 on MAC OS-X

So, my Spotify client tries to connect to a proxy server that no longer exist.Logon is not possible and it seems that the settings options is unavailable until I log on.I have removed all proxy settings from my mac, but somehow Spotify stills keeps t...

reklamespotify
Newbie
So, my Spotify client tries to connect to a proxy server that no longer exist. Logon is not possible and it seems that the settings options is unavailable until I log on. I have removed all proxy s...
2016-01-07 2:29:19 PM
344 Views
0 replies
0 likes
Mac

344 Views
0 replies
0 likes

How to uninstall Spotify on a MAC?

jeherwig
Newbie
2013-07-01 10:47:19 PM
2016-01-06 7:51:34 PM
braxton65
Newbie
105558 Views
5 replies
1 likes

105558 Views
5 replies
1 likes

Solved!! Empty playlist

My playlist got emptied the other day for some reason, not emptied by me. Is there any way to retrieve it?Playlist ID: 0vCn9olrPNfAQJAlPJcWkvI have currently added couple of tracks since it got emptied.

1222233586
Newbie
My playlist got emptied the other day for some reason, not emptied by me. Is there any way to retrieve it? Playlist ID: 0vCn9olrPNfAQJAlPJcWkv I have currently added couple of tracks since...
2016-01-04 6:45:00 PM
2016-01-05 1:38:12 PM
MauriceMV
Spotify Star
1164 Views
2 replies
0 likes
Mac

1164 Views
2 replies
0 likes

Summary view of playlists within a folder suddenly blank (MAC)

Hello. Was hoping someone might be able to help with this issue: I have folders containing multiple playlists (the playlists are essentially albums).Spotify used to show me a preview of all playlists within a folder, as tiles, with some summary detai...

skluff
Regular
Hello. Was hoping someone might be able to help with this issue: I have folders containing multiple playlists (the playlists are essentially albums). Spotify used to show me a ...
2016-01-05 12:51:58 PM
173 Views
0 replies
0 likes
Mac

173 Views
0 replies
0 likes

Solved!! "can't play the current track" issue on Mac client

Hi, I'm a premium Spotify user. Very often, when using the Mac client, I get a "can't play the current track" error message. It appears for the same track if I try to re-play it, even after restarting Spotify. The same song plays fine on my Android p...

JakubAnderwald
Casual Listener
Hi, I'm a premium Spotify user. Very often, when using the Mac client, I get a "can't play the current track" error message. It appears for the same track if I try to re-play it, even afte...
2014-12-23 2:14:00 PM
2016-01-02 3:33:32 PM
serenapruett
Regular
789 Views
5 replies
0 likes
Mac

789 Views
5 replies
0 likes

can't launch Spotify for Mac anymore after today's update

Can't launch Spotify for Mac anymore after today's update. "You can’t open the app because PowerPC apps are no longer supported."

danielchu83
Regular
Can't launch Spotify for Mac anymore after today's update. "You can’t open the app because PowerPC apps are no longer supported."
2015-08-27 6:33:55 AM
2016-01-02 3:46:10 AM
bresaur
Newbie
1654 Views
8 replies
0 likes
Mac

1654 Views
8 replies
0 likes

Bose Sound Touch Error - Spotify on Iphone

I was helping a party last night, using my spotify account with a bose sound touch.I downloaded the Bose App for iOS, then I log into my Spotify account, then was ok.Now, I am trying to play any song in my iphone, but it seems like the app recognize ...

AndresRM85
Newbie
I was helping a party last night, using my spotify account with a bose sound touch. I downloaded the Bose App for iOS, then I log into my Spotify account, then was ok. Now, I am trying to play ...
2015-12-31 5:43:44 AM
392 Views
0 replies
0 likes
Mac

392 Views
0 replies
0 likes

Solved!! Unable to play tracks on Spotify Free

Hi, i downgraded from Premium to free and now i'm unable to listen to playlists (mine or Spotify) even in shuffle mode. One track begin to play and 1 second later a message says (translated from french): Impossible to play the selected track. I under...

vpell62
Casual Listener
Hi, i downgraded from Premium to free and now i'm unable to listen to playlists (mine or Spotify) even in shuffle mode. One track begin to play and 1 second later a message says (tr...
2014-11-04 7:39:46 PM
2015-12-29 5:06:15 PM
DomDomSch
Casual Listener
7024 Views
11 replies
0 likes
Mac

7024 Views
11 replies
0 likes

Add to queue w/ Bose Soundtouch 10 doesn't actually do anything

Here's how I reproduce this: 1) Have a Bose Soundtouch 10 configured.2) Open Spotify (I've tried this from the iphone and from the osx client); choose to play from the speaker mentioned in step 1.3a) In desktop client select a song or album, click on...

luporummichael
Newbie
Here's how I reproduce this: 1) Have a Bose Soundtouch 10 configured. 2) Open Spotify (I've tried this from the iphone and from the osx client); choose to play from the speaker mention...
2015-12-28 10:55:12 PM
634 Views
0 replies
1 likes
Mac

634 Views
0 replies
1 likes

Speedport entry 2i and Spotify offline issue

Hi there, I have the above router and I face the following issue. When I open my android app, it always says that I am offline, no Internet connection. Sometimes it stays like this forever, and sometimes it takes minutes to finally show me the browse...

bittorakis_mark
Casual Listener
Hi there, I have the above router and I face the following issue. When I open my android app, it always says that I am offline, no Internet connection. Sometimes it st...
2015-12-24 11:29:29 AM
307 Views
0 replies
0 likes
Mac

307 Views
0 replies
0 likes

Solved!! When will 'sort search results by column heading' be restored to Spotify?

"once you do a search, the column headings are unresponsive, regarding sorting by song title or sorting by artist or by album". This is something I need from the program that should not have been removed. "I can no longer SORT the search results by s...

WadeCottingham
Music Fan
"once you do a search, the column headings are unresponsive, regarding sorting by song title or sorting by artist or by album". This is something I need from the program that should not have been r...
2014-04-19 7:18:08 AM
2015-12-21 5:31:52 PM
reb01501b
Casual Listener
48871 Views
130 replies
74 likes
Mac

48871 Views
130 replies
74 likes

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