Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Iโm getting an โillegal scopeโ message when trying to link my Spotify account to Amazon Echo dot using Alexaโs Spotify skill.
The Alexa app tries to make me authenticate my Spotify account before getting that message.
thanks in advance!
Hey @Ursulein,
Thanks for reaching out and welcome to the Community!
As a first step, can you please try reinstalling the Spotify app and the Amazon Alexa app?
Let us know how it goes.
Take care,
I have the same problem! please help!
Hey @ijustateagrape,
Thanks for posting in the Community.
Can you please let us know what troubleshooting steps you've tried so far? Also, please send us the model, OS version and Spotify version of the device you're trying to link the profiles on.
Keep us posted.
I am having the same issue - trying to link alexa account with my spotify premium and getting this message every time.
Hey @bkny7,
Thanks for reaching out about this here in the Community.
Just to confirm, have you tried following these specific steps to link your Alexa with your Spotify account?
If so and it still doesn't work, would you mind following the steps @MihailY sent previously?
Let us know how it goes.
I HAVE THE SOLUTION!!
DELETE THE SPOTIFY APP. Then go back to the Alexa app and link the account. This will take you to browser mode and allow you to link ๐
Thank you!!! That was such a frustrating issue, haha.
I actually just updated my Spotify app on my phone and didn't need to fully delete it.
THANK YOU JESSICADJ1000!!!!! It worked perfectly!!
Hey there you, ย Yeah, you!ย 😁 ย Welcome - we're glad you joined the Spotify Community! ย While you here, let's have a fun game and getโฆ