Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Alexa link

Alexa link

Iโ€™m getting an โ€œillegal scopeโ€ message when trying to link my Spotify account to Amazon Echo dot using Alexaโ€™s Spotify skill.

 

The Alexa app tries to make me authenticate my Spotify account before getting that message.

 

thanks in advance!

Reply
8 Replies

Hey @Ursulein,

 

Thanks for reaching out and welcome to the Community!

 

As a first step, can you please try reinstalling the Spotify app and the Amazon Alexa app? 

 

Let us know how it goes.

 

Take care,

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I have the same problem! please help!

Hey @ijustateagrape,

 

Thanks for posting in the Community.

 

Can you please let us know what troubleshooting steps you've tried so far? Also, please send us the model, OS version and Spotify version of the device you're trying to link the profiles on.

 

Keep us posted.

MihailYModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

I am having the same issue - trying to link alexa account with my spotify premium and getting this message every time.

Hey @bkny7,

 

Thanks for reaching out about this here in the Community. 

 

Just to confirm, have you tried following these specific steps to link your Alexa with your Spotify account?

 

If so and it still doesn't work, would you mind following the steps @MihailY sent previously?

 

Let us know how it goes. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
โ€œMusic acts like a magic key, to which the most tightly closed heart opens.โ€โ€“ Maria von Trapp

I HAVE THE SOLUTION!!

 

DELETE THE SPOTIFY APP. Then go back to the Alexa app and link the account. This will take you to browser mode and allow you to link ๐Ÿ˜‡

Thank you!!! That was such a frustrating issue, haha.

 

I actually just updated my Spotify app on my phone and didn't need to fully delete it.

THANK YOU JESSICADJ1000!!!!!  It worked perfectly!!

 

Suggested posts