Can't link to Tinder's account to my Spotify.

[ioshuaua]

Plan

Premium Duo

Country

Brazil

Device

Redmi Note 12

Operating System

Android 13

My Question or Issue

I will be as detailed as possible from the beginning:

-On Tinder, I click on the "Add Spotify to your profile" button;

-It opens another window inside Tinder (Annex 1) where in Portuguese it's said "Looks like you're still not in Spotify";

-I click on "Are you already a Spotify user?" which is the lowest option on Annex 1;

-Still on Tinder, another window is opened (Annex 2);

-I enter in my Spotify's account using my email and password, no Google, Facebook, Apple account or phone number is used;

-A tab on my browser is opened on the link https://challenge.spotify.com/c/variable code

-A CAPTCHA confirmation is asked, I confirm it and click on continue;

-A new screen on the same tab and link appears, with an error. The error reads in Portuguese "Oops! Something went wrong. Try again or consult our helping section".

Things I have already tried:

-Uninstall and install Tinder and Spotify on Playstore;

-After getting this error some couple times, I've found out through the Linked Apps/Sites on my Spotify Account Settings that I already had Spotify linked to one old and deleted Tinder I created a time ago.

-I removed the previously linked Tinder account from the connected Apps/Sites list and have tried again some times after that, but the exactly error still appears. Now, there is no Tinder's account linked to my Spotify, but the error persist.

What should I do?

[Maxim · Accepted solution]

Hey @ioshuaua,

Thanks for coming to the Community.

Can you try linking it through the Tinder website instead of the app?

Also, if you've signed up to Spotify via Facebook, you can try logging in with the email address registered in your account and your password instead of the Facebook option to see if that makes the difference? 

Let me know how it goes 🙂

[ioshuaua]

Trying this on the website indeed worked. Now it is linked and all good. Thank you 🙂

[Maxim]

Great, @ioshuaua 🙂 Thanks for letitng me know!