Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Device
Desktop
Operating System
Windows 10
My Question or Issue
I am using both my Desktop and my phone. I am getting every year the Wrapped thing. By reading previous topics, I know that you can't play the Wrapped on the Desktop App, But does it count the Desktop App's listening data?
Solved! Go to Solution.
Hi @FESFEW,
Thanks for posting in the Spotify Community, and welcome!
Yes, the stats and “Your Top Songs” playlist from Wrapped count streams from all platforms, including the desktop app—as long as you were logged in to the same Spotify account and didn’t have Private Session turned on (Private Session streams only count towards the “minutes listened” Wrapped stat).
You can also check out a Community Moderator’s reply to this similar thread from last year, and feel free as well to read this FAQ article for more information about how Wrapped works.
Let me know if you have any other questions, and have a good day!
Hi @FESFEW,
Thanks for posting in the Spotify Community, and welcome!
Yes, the stats and “Your Top Songs” playlist from Wrapped count streams from all platforms, including the desktop app—as long as you were logged in to the same Spotify account and didn’t have Private Session turned on (Private Session streams only count towards the “minutes listened” Wrapped stat).
You can also check out a Community Moderator’s reply to this similar thread from last year, and feel free as well to read this FAQ article for more information about how Wrapped works.
Let me know if you have any other questions, and have a good day!
Does this include listening to spotify on the web player and not actually downloading the desktop app?
Hi @T619,
Thanks for posting in the Spotify Community, and welcome!
Yes, I can confirm that streams from the web player count towards your Wrapped stats and your “Your Top Songs” playlist.
Let me know if you have any other questions, and have a good day!
How do we know if we have "Private Session" on?
Hi @Ggiomelakis,
Thanks for posting in the Spotify Community, and welcome!
Private Session is a feature that you can switch to “on” while using the desktop or mobile app, pausing your listening activity so that it won’t appear in the desktop Friend Activity feeds of other Spotify users who follow you. Private Session also prevents songs that you listen to during the Private Session from being used to personalize playlists Made For You. Note that you have to start a Private Session on Spotify yourself (it won’t switch on automatically).
On the mobile app, you can see if you have Private Session on by tapping the Home icon, selecting Settings, and then under Social, checking whether Private Session is toggled to “green” (on) or “gray” (off). You can turn Private Session on or off at any time this way in Settings while using the mobile app.
On the desktop app, you can see if you have a Private Session on by looking at your profile picture at the top-right corner of the screen. A blue padlock icon next to your profile picture means that Private Session is on. You can click your profile picture and select (or de-select) Private Session at any time while using the desktop app to turn this feature on or off.
Feel free to check out this FAQ article about Private Session (it includes some relevant screenshots that also might be helpful), as well as this related support site article.
Let me know if you have any other questions, and have a good day!
so if we have ''Private Session'' of all the music and the artist that we have listened to from the deskopt app all year will be included in our ''Top Songs'' playlist, to our top artist classification and to our wrapped in general?
Hi @Ggiomelakis,
Thank you for your reply!
Private Sessions only contribute to the total minutes listened stat, and no other data story in Wrapped.
Also, offline listens count toward Wrapped when you go back online, so you should go online if you’d like to see the songs you’ve been listening to in your Your Top Songs playlist.
Let me know if you have any other questions, and have a good day!
do my minutes count in the spotify wrapped if i listen to spotify on my pc???
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…