Embedded Player constantly has "upstream request timeout" error

[Tea-4-Tea]

Country 

US

Devices

Android phones, windows & Mac desktop

My Question or Issue

So have the embedded player on our newly released podcasts beacon.ai and it fails to load about half the time, ending up with just a blank box with the error "upstream request timeout". Have also had reports of a couple folks not being able to play our episode in the app. So this is across devices/platforms.

[mistachesta]

I've been having the exact same issue for the past few days.... it's driving me insane.

[Ivelina]

Hi there @Tea-4-Tea and @mistachesta,

Thanks for posting in the Community!

We recommend reaching out directly to our colleagues from the Spotify for Podcasters team so they can give you some more info on this. You can reach them via this link. 

Hope this helps and we're here in the meantime if anything else comes up 🙂