Songs played in reverse order when connected to new device.

[Maddo--21]

Plan

Premium

Country

New Zealand 

Device

Samsung S23+

Operating System

Android 14

My Question or Issue

I listen to my saved playlists with smart shuffle on.

When listening to saved playlist then switching to another Bluetooth device or the phone speaker, the same line up of songs I have just listened to start playing in the reverse order.

How do I stop that so I can continue listening to songs I haven't just been listening to.

[Vasil]

Hey @Maddo--21,

Thanks for reaching out!

Does the reversed order also appear in the queue and, if yes, could you send us some screenshots of how things look like on your end? We'd also like to know if this only happens with Smart Shuffle on and what the sorting order of your playlist is.

This aside though, to start with some troubleshooting here - we can check if removing the cached data on the affected device would make a difference 🙂

We'll be on the lookout for your reply!

[#3]

Instead of playing the right "forward" sequence of musics, it goes in "reverse" sequence. Only with Android Auto connection to the car. No matter if the music ends and switch automatically, or if I push the "forward" button. No issues with the same account at Apple CarPlay in the very same vehicle!

[w00table]

Hi, reporting the same issue. Smart shuffle not required to reproduce for me. I sort playlists by date added, most recent first.

Steps to reproduce:

1. Connect to a Bluetooth device. In my case a vehicle.

2. Play music by clicking on a song in the sorted playlist. The playlist plays in the expected order and displays correctly according to the sorting.

3. Disconnect from the Bluetooth device by moving out of range or shutting off the Bluetooth device.

4. Reconnect the Bluetooth device.

5. The next song that Spotify plays after resuming will be the previous song in the play order (most recent in history). Play order continues retracing steps.

In this bug, the playlist remains visually sorted correctly, but after reconnecting to the Bluetooth device, but Spotify will play the previous song (and continue like so).

[MartinT]

Hi @w00table, 

Thanks for reaching out to the Community and for letting us know about this issue on your end. 

We did some extensive testing on our end but were unable to reproduce this, can you reliably reproduce this issue when testing with another device? For example connecting to a Bluetooth speaker and not your vehicle, or connecting to your vehicle through another phone? 

Also does this happen when using Android Auto exclusively or does it happen if you connect via regular Bluetooth as well? As the previous user has mentioned, for them it only happens via Android Auto.

We have previously suggested clearing cached storage as a way to solve this, can you let us know if that worked for you? 

We'll be on the lookout for your response.

[w00table]

Thanks for the quick reply. I'll do some further testing today and get back with some results.

[w00table]

Hi, I finally got around to doing some more testing here. As far as I can tell, this only happens when connecting to my 2009 Volkswagen.

Infotainment system reports as:

Part Number: 3C0035270

VW software version: 0212

System hardware version: H12

Audio is connected as audio-only, SBC codec. The system does not support song data or remote control functions.

The effect appears to occur only on connection if a playlist was loaded into queue, but paused, and which does not auto-resume upon connection. Connecting to other devices such as modern earbuds or a speaker (both of which have text and controls) does not appear to trigger the bug.

Other info that could be relevant is that the connection to the VW system sometimes fails on first connect attempt and you need to wait 60 seconds or so before the car will accept a connection. It just appears that when the queue is loaded upon device connection, one path ends up calling .reverse() on the array. It would be worth examining if Spotify has some alternative logic for legacy Bluetooth connections that lead to this somewhat rare (in 2024) corner case. 🙂

[MihailY]

Hey @w00table,

Thanks for getting back to us with this detailed info, we really appreciate it.

Your report has been noted, however, we can't confirm when it will be addressed. In the meantime, we'd recommend changing your phone's Bluetooth AVRCP version to see if that makes a difference. A quick web search should give you the steps on how to do this on your particular device.

Cheers,

[Musty222]

Plan

Premium

Country

Türkiye 

Device

Samsung Galaxy s22+

Operating System

Android 14

My Issue

When I start playing a playlist while using Android Auto, the songs play in reverse order. Instead of moving to the next song, it goes to the previous one. Even when I press the "play next song" button, the situation remains the same. However, this issue does not occur when I play a playlist directly from my phone.

[Jorge_16]

Hello, 

I have the same issue. The only thing to fix it is going to a different playlist and start reproducing. Then I can go back to the playlist I was listening at first and the reproduction order is fixed. But it is annoying to do this every time in the car. 

Thanks,

[andrewscooke]

Just to add, I have the same issue.

When connected to a Bluetooth device the buttons for "next song" and "previous" song are essentially reversed.

[Alex_95]

Hi, just to add to this topic I’m having the same issue on my Apple iPhone 16 pro max and my partner on her Samsung s23 ultra. Connecting to normal Bluetooth inside a Mazda cx3 reverses the order that our playlist plays. We can only stop it by selecting a new song within that playlist which basically refreshes the order to the correct order. 

[Samiam222]

Same issue. This is super annoying.

[Ianachompraaob]

Hubby and i have same issue. Anyone find the solution?

[thomasclay]

I have the same issue. Playback continues with the previous song instead of the next song.

[Maria]

Hey folks,

Thanks for posting on the Community!

We've been seeing a few more replies in this thread lately and we appreciate you bringing this to our attention. We'd like to look into this a bit further and pass the details onto our tech folks, so it would be great if you could let us know:

• The make, model and OS version of your device.
• Current Spotify version.
• If possible, a video showing how things look from your end.

Also, as a few comments mention that this happens when using a Bluetooth connection in your car - could you confirm if this only happens in your car, or does it happen with other Bluetooth devices as well? 

We'll keep an eye out for your replies!

[Tsjopprtnl]

Same issue here as reported by alex_95

device used for playing: iPhone 16 pro max, iOS 18.1

spotify version 8.9.90.84

playback in reverse happens when using Bluetooth or when using CarPlay by usb… 

issue happens when using it in car

[AlejaR]

Hey there folks,

Thanks for all your replies here.

@Tsjopprtnl, thanks for sending us that info. It seems there is a more recent version of Spotify available for iOS. Would you mind checking if you can update the app? After that, check if this behavior continues.

If yes, please send us a video recording of this issue. You attach the video in your next reply in mp4 format, or you can also upload it to YouTube or Google Drive and make it public, so we can visualize it.

@andrewscooke, @Alex_95, @Samiam222, @Ianachompraaob, @thomasclay, since you mentioned previously in this thread that you noticed this behavior on your side, we'd like to confirm, does this continue to happen? If yes, please send us:

• The exact make/model and OS of the affected device.
• The exact Spotify version you're running there.
• Does this happen when connecting your device to a Bluetooth device only? If yes, please send us more details.
• All the troubleshooting you've tried so far.
• A video recording in which we can see this behavior. You can attach the videos in your next reply in mp4 format, or you can also upload them to YouTube or Google Drive and make them public, so we can watch them.

Keep us in the loop!

[Michoel]

Same issue. Latest version of Spotify on my up-to-date Pixel 8. I have this problem if I shuffle my liked songs on my Pixel, and then the next day play via Spotify Web in my office. Then again when I go to my car. 

I have been experiencing this issue for months and it is very frustrating. 

Edit: 

1. Android Auto plays via Bluetooth

2. When I listen at home, which is what I was referring to when I said my Pixel 8, I actually cast my music to my Google Nest speakers. The Nest devices and their apps are fully up-to-date. 

3. In my office, I *had* been playing to a speaker via aux cord. Just yesterday I changed my setup and now use Bluetooth. This did not improve the issue. 

Since the issue began many months ago, I have rebooted my phone, computer, car, and Nest devices many times (not for this issue, just in general). 

I have not taken any troubleshooting steps, though I'm all ears if you have any recommendations. I won't go through pointless & laborious tasks like reinstalling the apps on each of my devices, since this happens cross-platform. I would not be able to screen-record the issue as it occurs across devices, but it seems to me like everyone here described the issue in detail.

Thank you!

[rDeAk]

Happens to me as well. Android auto in my VW passat. Not sure exactly when it started but it was definitely fine in early October. I didn't do any updates to the car so it's either Spotify or android itself - I recall some update recently.

It also seems to reproduce only on one of my playlist, oldest and largest one, of that helps.