Xbox app player gets stuck when changing music with the connect feature and continues to be stuck.

[Th3humbl3]

Plan

Premium

Country

U.S.A.

Device

XBOX ONE

Operating System

• Latest update

My Question or Issue

Again the player gets stuck on the xbox, when using the connect feature. It will not continue to play and it won't let me change the song. It will play on my other devices. I reinstalled it and the issue persisted. It started working with no obvious reason after about 15 minutes. I am just trying to report the bug as this is the second time I've had this problem.

[Alex]

Hi there @Th3humbl3,

Thanks for reaching out about this in the community!

Could you try to log off everywhere and after that reinstall the app on your phone as well as the Xbox. Another thing worth trying is restarting your router.

Let us know how it goes. We'll be on the lookout for your reply.