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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • bluejuiceno1
  • Newbie
  • 8355 Views
  • 58 replies
  • 8 likes
  • Other
  • 8355 Views
  • 58 replies
  • 8 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 19495 Views
  • 9 replies
  • 2 likes
  • Other
  • 19495 Views
  • 9 replies
  • 2 likes

Superuser Contribution How can I unlink my spotify from an old playstation account, which i don't know the login of?

Dear community A few years ago I linked my Spotify to a PlayStation account on a PS3 of a friend. Here I didn't think about the fact that I had to disconnect it. Many years later I had bought a PS4. Here I tried to connect my Spotify again, without s...

  • Casual Listener
  • Dear community   A few years ago I linked my Spotify to a PlayStation account on a PS3 of a friend. Here I didn't think about the fact that I had to disconnect it. Many years later I had bough...
  • Elena
  • Moderator
  • 1855 Views
  • 3 replies
  • 0 likes
  • PlayStation
  • 1855 Views
  • 3 replies
  • 0 likes

Superuser Contribution Few problems

Hello,I had a premium plan in Israel. I had few problems and since I didn't find a mail for sending feedback, I am putting it here and hope Spotify gys will see it:1. There are not daily list with mix Hebrew/English songs. Only Hebrew OR English.2. I...

  • Casual Listener
  • Hello, I had a premium plan in Israel. I had few problems and since I didn't find a mail for sending feedback, I am putting it here and hope Spotify gys will see it: 1. There are not daily list wit...
  • Elena
  • Moderator
  • 454 Views
  • 1 replies
  • 0 likes
  • music
  • 454 Views
  • 1 replies
  • 0 likes

How do I get to settings!!!???

Ok. I’m on Xbox one and I have tried desktop. I CANT FIND THE AUDIO SETTINGS!!! I clicked the little arrow and the only options are account and log out. Going to the account section gives me no option to change my audio settings. Someone. Help. Me. X...

  • Visitor
  • Ok. I’m on Xbox one and I have tried desktop. I CANT FIND THE AUDIO SETTINGS!!! I clicked the little arrow and the only options are account and log out. Going to the account section gives me no optio...
  • Keanu_C
  • Community Legend
  • 559 Views
  • 1 replies
  • 0 likes
  • Account
  • 559 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify app on Facebook portal

Recently, my fb portal has stopped showing my downloaded playlists which were originally done through my cell phone. It now only shows daily suggestions and genres. I have spent a lot of time chatting to fb portal help but they haven’t been able to h...

  • Visitor
  • Recently, my fb portal has stopped showing my downloaded playlists which were originally done through my cell phone. It now only shows daily suggestions and genres. I have spent a lot of time chattin...
  • Elena
  • Moderator
  • 1277 Views
  • 1 replies
  • 0 likes
  • 1277 Views
  • 1 replies
  • 0 likes

Superuser Contribution My podcast is not showing in search. What can i do?

Hi, I run new podcast, called "LES Podcast" I already have two episodes. When I search for LES Podcast, (typing full name) I do not find the podcast in search. Do you know where is problem? (my podcast link https://open.spotify.com/show/3ae7vhMquRrX2...

  • Visitor
  • Hi,   I run new podcast, called "LES Podcast" I already have two episodes. When I search for LES Podcast, (typing full name) I do not find the podcast in search.    Do you know whe...
  • Elena
  • Moderator
  • 936 Views
  • 1 replies
  • 0 likes
  • Other
  • 936 Views
  • 1 replies
  • 0 likes

Can't use remote mode on my Galaxy Watch Active 2

PlanPremiumCountryChileDeviceiPhone 7, Samsung Galaxy Watch Active 2Operating SystemiOS 13.4. Tizen My Question or IssueI just bought a galaxy Watch Active 2 and paired it with my Spotify account on iphone, nevertheless I cant use the watch as remote...

  • Casual Listener
  • Plan Premium Country Chile Device iPhone 7,  Samsung Galaxy Watch Active 2 Operating System iOS 13.4. Tizen   My Question or Issue I just bought a galaxy Watch Active 2 and paired...
  • Inori
  • Newbie
  • 952 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 952 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify on Roku & Screensaver

PlanPremiumCountryUnite StatesDeviceRoku UltraOperating System9.1 My Question or IssueHi! Hopefully this will make sense: I listen to XMas music via Spotify through my Roku Ultra so it plays through my surround sound. The Spotify app is so boring loo...

  • Newbie
  • Plan Premium Country Unite States Device Roku Ultra Operating System 9.1   My Question or Issue Hi!  Hopefully this will make sense:   I listen to XMas music via Spotify th...
  • draftpunk
  • Casual Listener
  • 3022 Views
  • 2 replies
  • 1 likes
  • Other
  • 3022 Views
  • 2 replies
  • 1 likes

Superuser Contribution [Radio] Stop radio track suggesting the same tracks over and over, radio after radio

Well, i think the title explain my pain, butThe 1st reason i'm on Spotify is to explore music that i don't know and might like.Discover weekly works fine most of the time, but the Radio feature (from playlist/album/artist/song) used to work great for...

  • Newbie
  • Well, i think the title explain my pain, but The 1st reason i'm on Spotify is to explore music that i don't know and might like. Discover weekly works fine most of the time, but the Radio feature (...
  • 454 Views
  • 0 replies
  • 2 likes
  • Radio
  • 454 Views
  • 0 replies
  • 2 likes

Solved!!Superuser Contribution following a playlist

Hey,i was just wondering if you follow a playlist and the creator deletes it, would it delete for you also? thank you dazza

  • Casual Listener
  • Hey, i was just wondering if you follow a playlist and the creator deletes it, would it delete for you also?  thank you 🙂 dazza 
  • Mario
  • Spotify Legend
  • 511 Views
  • 3 replies
  • 0 likes
  • Other
  • 511 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify remembering Sonos from another place, not showing Chromecast

I have Spotify Premium and use my laptop and phone to connect to my Chromecast at home. It works perfectly. However, since I've added a Sonos speaker in another building, it keeps on showing the Sonos speaker when I'm at home. I doesn't show Chromeca...

  • Casual Listener
  • I have Spotify Premium and use my laptop and phone to connect to my Chromecast at home. It works perfectly.   However, since I've added a Sonos speaker in another building, it keeps on showing...
  • Elena
  • Moderator
  • 531 Views
  • 2 replies
  • 0 likes
  • 531 Views
  • 2 replies
  • 0 likes

Superuser Contribution Cannot upload my music through distrokid, songs too short!

Hello,since september 2019 we're trying to upload the music of our band through distrokid, but we alwasy recieve this answer from distrokid and they refer to spotify: "Hi, We were notified that your album predominantly consists of songs shorter than ...

  • Visitor
  • Hello, since september 2019 we're trying to upload the music of our band through distrokid, but we alwasy recieve this answer from distrokid and they refer to spotify:   "Hi, We were noti...
  • Mario
  • Spotify Legend
  • 2699 Views
  • 1 replies
  • 0 likes
  • music
  • 2699 Views
  • 1 replies
  • 0 likes

Android TV app buggy since last versions

I have an Android TV with Oreo (v8) and since past week Spotify has been buggy as ever.At first it was simply unusable. Whenever I try to start a playlist or a song nothing happened. Today a new update was released (1.31.0) and at first it seems to w...

  • Visitor
  • I have an Android TV with Oreo (v8) and since past week Spotify has been buggy as ever. At first it was simply unusable. Whenever I try to start a playlist or a song nothing happened.  Today a...
  • motsmots
  • Newbie
  • 539 Views
  • 1 replies
  • 1 likes
  • 539 Views
  • 1 replies
  • 1 likes

Now Playing screen doesn't show up on Samsung TV App

PlanFreeCountryUnited Arab EmiratesDeviceSamsung Smart TV (Model Code - UA49N5300) My Question or IssueAny playlist I play on the TV app does start playing, but the screen doesn't change to the Now Playing screen. The app remains on the playlist scre...

  • Visitor
  • Plan Free Country United Arab Emirates Device Samsung Smart TV (Model Code - UA49N5300)   My Question or Issue Any playlist I play on the TV app does start playing, but the screen doesn'...
  • 793 Views
  • 0 replies
  • 1 likes
  • Samsung
    TV
  • 793 Views
  • 0 replies
  • 1 likes

Solved!!Superuser Contribution Wrong Spotify's recommendations in Release Radar and Discover Weekly playlists

Sometimes I see the recommendation playlists (i.e. Release Radar and Discover) contains music from artists with the same names as I like, but with absolutely different music. Okay, I've seen this topic and that it was closed.I still have two question...

  • Casual Listener
  • Sometimes I see the recommendation playlists (i.e. Release Radar and Discover) contains music from artists with the same names as I like, but with absolutely different music. Okay, I've seen&nbs...
  • Elena
  • Moderator
  • 868 Views
  • 1 replies
  • 1 likes
  • Other
  • 868 Views
  • 1 replies
  • 1 likes

Spotify via Chromecast wont stop streaming

PlanPremiumCountryGermanyDeviceSamsung 8, Android 9 Chromecast Audio Cast-Firmwareversion: 1.39.154182 My Question or IssueHi everybody,Since some days (probaly since last update) Spotify won't stop playing when a podcast that I have directly selecte...

  • Visitor
  • Plan Premium Country Germany Device Samsung 8, Android 9   Chromecast Audio Cast-Firmwareversion: 1.39.154182   My Question or Issue Hi everybody, Since some days (probaly s...
  • Zebbe
  • Casual Listener
  • 2149 Views
  • 3 replies
  • 2 likes
  • 2149 Views
  • 3 replies
  • 2 likes

Superuser Contribution covit19

Que medidas tomaran para ayudar a los usuarios que perdieron sus trabajo y están en cuarentena? spoty five ayudara a sus clientes?

  • Visitor
  • Que medidas tomaran para ayudar a los usuarios que perdieron sus trabajo y están en cuarentena? spoty five ayudara a sus clientes?
  • Peter
  • Spotify Legend
  • 465 Views
  • 1 replies
  • 0 likes
  • iOS
  • 465 Views
  • 1 replies
  • 0 likes

App doesn't work on radio car

When the App is connected to the radio car there isn't audio. If I try with Spotify on browser there isn't problem. The issue starts with the last SO update 2 data ago. PlanPremiumCountryItalyDeviceMi A3Operating SystemAndroid 10 My Question or Issue...

  • Visitor
  • When the App is connected to the radio car there isn't audio. If I try with Spotify on browser there isn't problem. The issue starts with the last SO update 2 data ago.   Plan Premium Count...
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

Fix repeat/shuffle bug in Teslas

Please fix the bug with syncing repeat/shuffle to the car when using Spotify outside of the car. For years music keeps getting stuck after a single song when having used repeat/sync before on any other plattform on the same Premium account. Example: ...

  • Regular
  • Please fix the bug with syncing repeat/shuffle to the car when using Spotify outside of the car. For years music keeps getting stuck after a single song when having used repeat/sync before on any oth...
  • 2051 Views
  • 0 replies
  • 4 likes
  • Developer
    Tesla
  • 2051 Views
  • 0 replies
  • 4 likes

Samsung Smart TV app doesn’t show current track

My TV model: 43RU7100 The app otherwise looks good and easy to navigate. But how come the “currenty playing track” feature is completely missing? I hit play on an album or playlist and I might as well cover the TV because I have no idea what is being...

  • Music Fan
  • My TV model: 43RU7100   The app otherwise looks good and easy to navigate.  But how come the “currenty playing track” feature is completely missing? I hit play on an album or play...
  • 428 Views
  • 0 replies
  • 0 likes
  • Samsung
  • 428 Views
  • 0 replies
  • 0 likes