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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • 7sd-_491obm6p
  • Newbie
  • 10506 Views
  • 72 replies
  • 9 likes
  • Other
  • 10506 Views
  • 72 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20155 Views
  • 9 replies
  • 2 likes
  • Other
  • 20155 Views
  • 9 replies
  • 2 likes

Superuser Contribution Why is the listening history located in different places across platforms? Or just not accessible?

how about across all platforms Spotify makes it the exact same process to reach the listening history. What do you think? I'm on the website, streaming and i cannot find it. Also, i cannot find it on the microsoft app. However i can find it exactly w...

  • Visitor
  • how about across all platforms Spotify makes it the exact same process to reach the listening history. What do you think? I'm on the website, streaming and i cannot find it. Also, i cannot find it on...
  • Novy
  • Moderator
  • 251 Views
  • 1 replies
  • 0 likes
  • 251 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution When sharing a public playlist the other one gets different composition

PlanPremiumCountryGermanyDeviceiPhoneX, Samsungs S10, Windows 10 PC, Sonos OneOperating System...My Question or IssueHi Community,When I share one of the common playlist (like "Songs to sing in the car") the person I share the playlist with got a com...

  • Casual Listener
  •   Plan Premium Country Germany Device iPhoneX, Samsungs S10, Windows 10 PC, Sonos One Operating System ... My Question or Issue Hi Community, When I share one of the common play...
  • elleinado
  • Visitor
  • 1020 Views
  • 4 replies
  • 0 likes
  • Other
  • 1020 Views
  • 4 replies
  • 0 likes

I need to find old account but can’t remember email

Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has my old playlists and just like the nostalgia but is ...

  • Visitor
  • Hii so when I was younger I had a Spotify account and then I switched to Apple Music now I’m trying to switch back and I can’t remember what my email was I really want my old account because it has m...
  • Not applicable
  • 235 Views
  • 2 replies
  • 0 likes
  • 235 Views
  • 2 replies
  • 0 likes

Superuser Contribution When I clicked on an artist merch it sends me an error, website not reach

Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to fix it. also btw her name is Delilah Bon

  • Visitor
  • Idk if I can’t reach the artist merch because she lives in Europe and I live in America, but it sends me to a page that said 404’s and heartbreaks. I would like to know if there could be anything to ...
  • OscarDC
  • Moderator
  • 287 Views
  • 1 replies
  • 0 likes
  • 287 Views
  • 1 replies
  • 0 likes

Superuser Contribution Issues with merch orders...

My Question or IssueSo late April, I ordered some merch ("Black Pleasure" LP [PINK] from Cities Aviv), and on the Spotify shop page, it said it should have shipped within 3-5 business days, but it's been 3 months, and I haven't gotten any emails abou...

  • Newbie
  • My Question or Issue So late April, I ordered some merch ("Black Pleasure" LP [PINK] from Cities Aviv), and on the Spotify shop page, it said it should have shipped within 3-5 business days, but it'...
  • Susan_GP
  • Moderator
  • 397 Views
  • 1 replies
  • 0 likes
  • Other
  • 397 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't see all songs on followed playlist?

I'm listening to a playlist that my friend created and I follow. When I look at her activity, I see her listening to songs that say it's in the same playlist but when I look at the playlist on my end, I don't see certain songs listed. I've cleared ca...

  • Visitor
  • I'm listening to a playlist that my friend created and I follow. When I look at her activity, I see her listening to songs that say it's in the same playlist but when I look at the playlist on my end...
  • Joan
  • Moderator
  • 182 Views
  • 1 replies
  • 0 likes
  • 182 Views
  • 1 replies
  • 0 likes

Superuser Contribution when I try to play songs or playlist it doesn't work

only the songs that were played the last time I was on Spotify play, when I push home it doesn't load and says "sorry, something went wrong search for something else"

  • Visitor
  • only the songs that were played the last time I was on Spotify play, when I push home it doesn't load and says "sorry, something went wrong search for something else"
  • Ivelina
  • Moderator
  • 89 Views
  • 1 replies
  • 0 likes
  • 89 Views
  • 1 replies
  • 0 likes

Superuser Contribution Re: Video on podcasts has stopped working

Whenever I try to watch a podcast on a Bluetooth connected device, the video playback cuts out! I don't understand. Do I have to watch podcast videos with my phone speakers only?

  • Newbie
  • Whenever I try to watch a podcast on a Bluetooth connected device, the video playback cuts out! I don't understand. Do I have to watch podcast videos with my phone speakers only?
  • Yordan
  • Moderator
  • 131 Views
  • 1 replies
  • 0 likes
  • 131 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcast Episode wont publish

PlanFreeCountryEgyptDeviceHP ProbookOperating SystemWindows OS My Question or IssueI Cant publish my audio podcast, it keeps giving me the same error message."We weren’t able to publish your episode. Please try again." Episode Name: Orange Job Talk -...

  • Visitor
  • Plan Free Country Egypt Device HP Probook Operating System Windows OS   My Question or Issue I Cant publish my audio podcast, it keeps giving me the same error message. "We weren’t ab...
  • Novy
  • Moderator
  • 5287 Views
  • 2 replies
  • 1 likes
  • Other
  • 5287 Views
  • 2 replies
  • 1 likes

Superuser Contribution Re: Spotify gets stuck on songs and ads

This problem started a few days ago for me. Same problem: after a few songs or an ad, the music freezes at the end of whatever is playing and won't start again until the app is reinstalled.

  • Visitor
  • This problem started a few days ago for me. Same problem: after a few songs or an ad, the music freezes at the end of whatever is playing and won't start again until the app is reinstalled. 
  • Susan_GP
  • Moderator
  • 127 Views
  • 1 replies
  • 0 likes
  • 127 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Spotify Kids Have Instrumental Music?

I am wondering if the "Kids" version of Spotify includes instrumental albums, artists, and/or tracks, since these (predictably) lack any suggestive, lewd, or explicit content. Or is Spotify Kids just nothing but kids songs and soundtracks to the late...

  • Roadie
  • I am wondering if the "Kids" version of Spotify includes instrumental albums, artists, and/or tracks, since these (predictably) lack any suggestive, lewd, or explicit content. Or is Spotify Kids just...
  • Elena
  • Moderator
  • 929 Views
  • 1 replies
  • 0 likes
  • music
  • 929 Views
  • 1 replies
  • 0 likes

Superuser Contribution No Sound Spotify Premium

PlanPremiumCountryUkDeviceiPhone 12 AND HP laptop (I.e not a device fault!)Operating SystemiOS 10 and windows I.e not a OS fault My Question or Issuethe account is working visibly as normal , no sound is being produced on any device. Please advise??

  • Visitor
  •   Plan Premium Country Uk Device iPhone 12 AND HP laptop (I.e not a device fault!) Operating System iOS 10 and windows I.e not a OS fault    My Question or Issue the account...
  • Ivelina
  • Moderator
  • 235 Views
  • 2 replies
  • 0 likes
  • Chromecast
    Connect
    Other
  • 235 Views
  • 2 replies
  • 0 likes

Superuser Contribution Podcast episodes disappearing for some users

I run a podcast called White Noise & Sleep Sounds (12 Hours) and around March 16th, I started having listeners contact me, letting me know that many of my episodes on the Spotify App (not web player) had disappeared. Close to half of my catalog disap...

  • Casual Listener
  • I run a podcast called White Noise & Sleep Sounds (12 Hours) and around March 16th, I started having listeners contact me, letting me know that many of my episodes on the Spotify App (not web pla...
  • shartlatte
  • Visitor
  • 8716 Views
  • 8 replies
  • 3 likes
  • Other
  • 8716 Views
  • 8 replies
  • 3 likes

Superuser Contribution Spotify en reproductor pioneer

PlanLo tenía en Premium y debido a este inconveniente lo canceló, actualmente FreepaisEcuadorDispositivoXiamo Mi 9DEH-S4250BTsistema operativoMIUI 12.0.4Mi pregunta o problemaCompre el receptor de audio para auto DEH-S4250BT en julio del año anterior...

  • Newbie
  • Plan Lo tenía en Premium y debido a este inconveniente lo canceló, actualmente Free pais Ecuador Dispositivo Xiamo Mi 9 DEH-S4250BT sistema operativo MIUI 12.0.4 Mi pregunta o problema Comp...
  • Betolau1359
  • Newbie
  • 4558 Views
  • 2 replies
  • 2 likes
  • Connect
    Other
  • 4558 Views
  • 2 replies
  • 2 likes

Superuser Contribution a purchased audiobook is locked in the app

I am the plan manager of a premium plan. I was able to add an audiobook to my library in the webplayer, and can play it in the webplayer, but it continues to show as locked in the app and I can't play it.

  • Visitor
  • I am the plan manager of a premium plan. I was able to add an audiobook to my library in the webplayer, and can play it in the webplayer, but it continues to show as locked in the app and I can't pla...
  • Susan_GP
  • Moderator
  • 162 Views
  • 1 replies
  • 0 likes
  • 162 Views
  • 1 replies
  • 0 likes

Superuser Contribution “Can’t add songs to Collaborative Playlist”

What doesn’t work:- Adding songs to a collaborative playlist on any platform or by a free or premium userWhat does work:- Private playlists work completely fine- Following the collaborative playlist- Viewing and previewing the songs in the collaborat...

  • Newbie
  • What doesn’t work: - Adding songs to a collaborative playlist on any platform or by a free or premium user What does work: - Private playlists work completely fine - Following the collaborati...
  • Maria
  • Moderator
  • 798 Views
  • 3 replies
  • 1 likes
  • Other
  • 798 Views
  • 3 replies
  • 1 likes

Superuser Contribution I have a podcast on Spotify with incorrect recommendations

I have a horror/western podcast that I just released, called The Foxkey Chronicles What Hides Beneath.In the "similar to" recommendations a bunch of childrens stories are recommended. I would hate for some children to watch this thinking it's a bedti...

  • Visitor
  • I have a horror/western podcast that I just released, called The Foxkey Chronicles What Hides Beneath. In the "similar to" recommendations a bunch of childrens stories are recommended. I would hate ...
  • Elena
  • Moderator
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

[Playstation] Controller Shortcuts

PlanPremiumCountryLithuaniaDevice(Playstation 4) My Question or Issue I firmly believe the PS4 Controller had shortcuts to use in Spotify: you could skip songs backwards and forwards with R2 and L2, you could skip to the previous/next track with R1 a...

  • Newbie
  • Plan Premium Country Lithuania Device (Playstation 4)   My Question or Issue   I firmly believe the PS4 Controller had shortcuts to use in Spotify: you could skip songs backwards a...
  • Cns0093
  • Visitor
  • 2999 Views
  • 3 replies
  • 4 likes
  • 2999 Views
  • 3 replies
  • 4 likes