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Forum Posts

Report issues with adverts

Hey folks!Ever experienced any issues with the ad being in the wrong language, the ad volume and frequency or the content itself?We're creating this thread in case you're in need of reporting any of those Just let us know the following details and we...

  • Moderator
  • Moderator
  • Madethisyaccidentw
  • Newbie
  • 11898 Views
  • 80 replies
  • 9 likes
  • Other
  • 11898 Views
  • 80 replies
  • 9 likes

My playlist is not coming up when searched by name

I created a new playlist in our profile and when I search for it by the exact title it doesn't show up. I also tried searching for it with the first word only and it still does not come up. The playlist is called HardDrive Underground under our profi...

  • Regular
  • のぞみ
  • Visitor
  • 20455 Views
  • 9 replies
  • 2 likes
  • Other
  • 20455 Views
  • 9 replies
  • 2 likes

Petition for Supremium/HiFi audio tier!

Hey Spotify! I've been very closely following the rumors around Spotify HiFi/Supremium for a few months now, and it seems like the plans to launch Supremium have been cancelled due to "low demand" from a survey that was supposedly done recently. But ...

  • Visitor
  • Hey Spotify! I've been very closely following the rumors around Spotify HiFi/Supremium for a few months now, and it seems like the plans to launch Supremium have been cancelled due to "low demand" fr...
  • _Ed_
  • Newbie
  • 7817 Views
  • 47 replies
  • 110 likes
  • music
    Other
  • 7817 Views
  • 47 replies
  • 110 likes

paid for my premium cancelled it and mymoney was to be refunded but wasn't

On the [Snip - Moderator Edit], I paid for Spotify premium, for [Snip - Moderator Edit], I cancelled the premium, but I didn't get refunded on the day I was to have gotten refund, which was on the [Snip - Moderator Edit], why is that

  • Visitor
  • On the [Snip - Moderator Edit], I paid for Spotify premium, for [Snip - Moderator Edit], I cancelled the premium, but I didn't get refunded on the day I was to have gotten refund, which was on t...
  • Jose_M
  • Spotify Star
  • 117 Views
  • 3 replies
  • 0 likes
  • Other
  • 117 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify is Shuffling even when Shuffle is Off

Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna finally make me change to Amazon Music

  • Newbie
  • Every time I try to play my liked songs, as always, this time Spotify shuffles no matter what I do, and is driving me crazy. Someone knows if this is a known bug or some new "Feature" that's gonna fi...
  • freshtendril
  • Newbie
  • 5018 Views
  • 6 replies
  • 2 likes
  • 5018 Views
  • 6 replies
  • 2 likes

Superuser Contribution Crossfade not working when using Spotify connect

PlanFree/PremiumCountryUAEDevice(iPhone 6)Operating System(iOS 10,) My Question or IssueGood Afternoon, I'm currently facing an issue with the crossfade function. it works properlyon my iphone 6, however when I use spotify connect to my KEF LS50 Wire...

  • Casual Listener
  • Plan Free/Premium Country UAE Device (iPhone 6) Operating System (iOS 10,)   My Question or Issue Good Afternoon,   I'm currently facing an issue with the crossfade function. it...
  • Adnic
  • Visitor
  • 11777 Views
  • 16 replies
  • 11 likes
  • Connect
  • 11777 Views
  • 16 replies
  • 11 likes

Superuser Contribution Spotify Playlist Deletion

PlanfreeCountryunited states of americaDeviceiphone 11Operating Systemios 18My Question or Issueive had this playlist that i thought i had deleted 3 months ago, everytime i log onto my pc, i see that it’s still there and assume it’s a glitch, turns o...

  • Visitor
  • Plan free Country united states of america Device iphone 11 Operating System ios 18 My Question or Issue ive had this playlist that i thought i had deleted 3 months ago, everytime i log onto...
  • lowkeybusted
  • Newbie
  • 320 Views
  • 5 replies
  • 1 likes
  • Other
  • 320 Views
  • 5 replies
  • 1 likes

Solved!!Superuser Contribution Spotify no longer connecting to stereo

PlanPremiumCountrySpain DevicePixel 7A Operating SystemAndroid My Question or IssueI stream Spotify from my phone to my stereo, a Yamaha CRX-N560. Recently, I've been unable to connect Spotify to the stereo, which gives me the message "Bad Account". ...

  • Newbie
  • Plan Premium Country Spain  Device Pixel 7A  Operating System Android   My Question or Issue I stream Spotify from my phone to my stereo, a Yamaha CRX-N560. Recently, I've be...
  • trupik
  • Casual Listener
  • 147 Views
  • 2 replies
  • 0 likes
  • Connect
  • 147 Views
  • 2 replies
  • 0 likes

Superuser Contribution Audiobook First Time User: Poor User Experience

I used Spotify's audiobook feature for the first time and had a pretty poor user experience. Basically, I was at the last 45 minutes of my book and was informed I ran out of credit and could not finish the book for 10 days unless I pay $12.99 to 'top...

  • Newbie
  • I used Spotify's audiobook feature for the first time and had a pretty poor user experience. Basically, I was at the last 45 minutes of my book and was informed I ran out of credit and could not fini...
  • Kiril
  • Moderator
  • 93 Views
  • 1 replies
  • 2 likes
  • 93 Views
  • 1 replies
  • 2 likes

Superuser Contribution Yamaha MusicCast no longer showing as device

PlanFamily PremiumCountryUKDeviceYamaha CRX-N470D / Spotify Android / Spotify OSX Operating SystemAndroid / OSX My Question or IssueAt christmas I bought my yamaha music cast system and immediately connected it to spotify which has worked great until...

  • Casual Listener
  • Plan Family Premium Country UK Device Yamaha CRX-N470D / Spotify Android / Spotify OSX   Operating System Android / OSX   My Question or Issue At christmas I bought my ya...
  • kukimonster
  • Visitor
  • 22004 Views
  • 14 replies
  • 3 likes
  • Other
  • 22004 Views
  • 14 replies
  • 3 likes

Play audiobooks with Google assistant

PlanPremiumCountryGermany My Question or IssueHey,when I ask my Google home speaker to play a german audiobook for kids (like Benjamin Blümchen or Bibi Blocksberg or Die drei ???), Spotify only plays the actually most popular title of the artist. I t...

  • Visitor
  • Plan Premium Country Germany   My Question or Issue Hey, when I ask my Google home speaker to play a german audiobook for kids (like Benjamin Blümchen or Bibi Blocksberg or Die drei ???),...
  • Not applicable
  • 966 Views
  • 2 replies
  • 0 likes
  • Other
  • 966 Views
  • 2 replies
  • 0 likes

Superuser Contribution Albums and singles list scrolls back to the top when I exit album

Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single and enter it, then return to the list it awkwardly gli...

  • Visitor
  • Back in 2022 your team fixed an issue with albums/ singles to keep it from scrolling to the top after exiting an album... it's doing it again. Mobile and PC. If you go past the 45th album/ single an...
  • Jtp291
  • Casual Listener
  • 332 Views
  • 7 replies
  • 1 likes
  • 332 Views
  • 7 replies
  • 1 likes

Can I download my own CDs?

I'd like to download some of my own CDs to my library and playlists. Is that something I can do on Spotify?

  • Visitor
  • I'd like to download some of my own CDs to my library and playlists.  Is that something I can do on Spotify?
  • Bittencourt
  • Spotify Star
  • 160 Views
  • 1 replies
  • 0 likes
  • 160 Views
  • 1 replies
  • 0 likes

Superuser Contribution Remove completed podcast episodes from downloaded

Hey I have a suggestion to implement auto removing podcast episodes from downloaded after completing them. I've only found option to remove played episodes but I sometimes don't watch them in one go so it would be very usefull to auto remove only com...

  • Visitor
  • Hey I have a suggestion to implement auto removing podcast episodes from downloaded after completing them. I've only found option to remove played episodes but I sometimes don't watch them in one go ...
  • OscarDC
  • Moderator
  • 78 Views
  • 1 replies
  • 0 likes
  • Other
  • 78 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist para Sala de Espera Virtuais em Clinicas Medicas

PlanFree/PremiumCountryBRZDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueEstá de acordo com as politicas e direitos autorais criar uma funcionalidade para quem tenh...

  • Newbie
  • Plan Free/Premium Country BRZ Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Está de ac...
  • Novy
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Chromecast
  • 61 Views
  • 1 replies
  • 0 likes

Superuser Contribution Trim intros and outros in a particular playlist?

I'm making a workout mix. When I'm working out, I want to skip over any slow intros or random stuff at the end of my songs. How can I say, "In this playlist only, start this particular song at 0:23, and end at 2:38"?

  • Regular
  • I'm making a workout mix. When I'm working out, I want to skip over any slow intros or random stuff at the end of my songs. How can I say, "In this playlist only, start this particular song at 0:23, ...
  • AlejaR
  • Moderator
  • 88 Views
  • 1 replies
  • 0 likes
  • 88 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist on phone not the same as on computer

None of the below information is PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi,my playlist from my library on my phone is not the same a...

  • Visitor
  • None of the below information is  Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc...
  • AlejaR
  • Moderator
  • 65 Views
  • 1 replies
  • 0 likes
  • 65 Views
  • 1 replies
  • 0 likes

Superuser Contribution No sound on Samsung TV and Soundbar connected thru the ARC.

PlanFreeDeviceSamsung TV UE43MU6172Samsung Soundbar K450Operating SystemTizenMy Question or IssueI have a UE43MU6172 ​​(Tizen) TV and a Samsung K450 soundbar connected to the TV via HDMI (ARC). After installing and running the Spotify app, there is n...

  • Newbie
  • Plan Free Device Samsung TV UE43MU6172 Samsung Soundbar K450 Operating System Tizen My Question or Issue I have a UE43MU6172 ​​(Tizen) TV and a Samsung K450 soundbar connected to the TV via...
  • AlejaR
  • Moderator
  • 61 Views
  • 1 replies
  • 0 likes
  • Samsung
  • 61 Views
  • 1 replies
  • 0 likes