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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
The suggested method of clicking 'unlink' is not working. I think it is
because I got the original Nest Mini through Spotify a few years a go,
so my Spotify account is locked in, but it not it is not letting me add
any other accounts from my Family a...
When I was done listening song featuring Connor Price, a modal showed me
advertising of his merch. This is not okay. I don't pay for a premium
account to get a different form of advertising. Premium = 0 advertising
When I was done listening song featuring Connor Price, a modal showed me advertising of his merch. This is not okay. I don't pay for a premium account to get a different form of advertising. Premium ...
PlanPremium FamilyCountryItaly My Question or IssueHello,Yesterday I
join Spotify Premium Family for the first time. I live in Italy so I put
our home Italian address. Since my son lives in the UK, he pay for it
using his British card.Even if we put ...
Plan Premium Family Country Italy My Question or Issue Hello, Yesterday I join Spotify Premium Family for the first time. I live in Italy so I put our home Italian address. Since my s...
I have changed my homeadress but how do i change my other members
adresses? I have loged on to their accounts but cant Find ny placer to
change the adres. Do they get notified by email? Have searched but cant
Find any answers.PlanFree/PremiumCountry ...
I have changed my homeadress but how do i change my other members adresses? I have loged on to their accounts but cant Find ny placer to change the adres. Do they get notified by email? Have se...
I pay for a premium family account. I am listed as a member but not the
manager. There is someone else on the account (no name, just an account
ID) who is listed as the manager. How do I wrestle control of being the
house manager so I can actually us...
I pay for a premium family account. I am listed as a member but not the manager. There is someone else on the account (no name, just an account ID) who is listed as the manager. H...
PlanFreeCountryUSADeviceiPhone 12 miniOperating System(iOS 10, Android
Oreo, Windows 10,etc.) My Question or Issuemy sister invited me to her
spotify duo plan, but the Spotify Duo plan won’t let me join it. When i
tried to join it, i was told i can o...
Plan Free Country USA Device iPhone 12 mini Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue my sister invited me to her spotify duo plan, but the ...
PlanFree/PremiumCountryGermany Operating System(iOS 16) My Question or
IssueHello, when I buy my premium abo today an months will last till the
26. January. Is that right? Or start an abo everytime at the first of
the months? Thank you!
Plan Free/Premium Country Germany Operating System (iOS 16) My Question or Issue Hello, when I buy my premium abo today an months will last till the 26. January. I...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
Planfamily PremiumCountrygermany DeviceiPhones Operating Systemios My
Question or IssueFamily stopped working properly. If one account listens
to music, the other account stops and vice versa. We’re definitely
signed in with our own separate accounts...
Plan family Premium Country germany Device iPhones Operating System ios My Question or Issue Family stopped working properly. If one account listens to music, t...
family premium plan is not working, it says the payment failed but i’m
the only one in my house who is having issues. i’ve restarted the app
and reinstalled it a few times but the problem continues. i don’t know
what to do
family premium plan is not working, it says the payment failed but i’m the only one in my house who is having issues. i’ve restarted the app and reinstalled it a few times but the problem continues....
I bought a family plan.I can share it with 2 of my household members but
can not with 1, it says his address is incorrect although the other 2
members used the same address.We tried logging in on our smartphones and
on our laptops while triple checki...
I bought a family plan. I can share it with 2 of my household members but can not with 1, it says his address is incorrect although the other 2 members used the same address. We tried logging in o...
I am looking to upgrade to the family spotify premium package. All the
family members that i want to invite live me and have the spotify free
and 1 of them already have the premium. Do they use thier currwmt
account or do they have to create new ones...
I am looking to upgrade to the family spotify premium package. All the family members that i want to invite live me and have the spotify free and 1 of them already have the premium. Do t...
Someone hacked into my Spotify account and upgraded it to a family
premium account and I was overcharged and I need my money back I just
wanted a basic one person account. If I don't get my money back I'll
completely cancel my account this is totally...
Someone hacked into my Spotify account and upgraded it to a family premium account and I was overcharged and I need my money back I just wanted a basic one person account. If I don't get my money b...
This is so so so frustrating - I have bought the DUO PLAN and my wife is
inputting precisely the same address but it's not accepting. I tried
connecting here while being on the same wifi network, and tried
connecting the accounts via the same browser...
This is so so so frustrating - I have bought the DUO PLAN and my wife is inputting precisely the same address but it's not accepting. I tried connecting here while being on the same wifi network, and...
I will get a premium Duo account with my partner but then will be
traveling abroad for 6 month before returning to the same address in the
UK. Will the plan work when I am away for is there a limit on how long I
can be away for?
I will get a premium Duo account with my partner but then will be traveling abroad for 6 month before returning to the same address in the UK. Will the plan work when I am away for is there a l...