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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
When trying to open the link, it leads to a 404 page. How can I fix this?
PlanPremiumCountryPoland Device(iPhone My Question or Issue Hi, I'm having trouble adding my address as part of the Spotify Family plan. It works for all other members, but mine won’t go through. I’ve tried doing it outside of incognito mode and thro...
PremiumCountryUK DeviceMac Book Pro M1Operating SystemOs 14.4 My Question or IssueWhen my daughter accepts the premium family plan invite it asks if she wants to use my account (The Plan Manager) in stead of taking her to the next screen. If you clic...
When I click to invitation link, the app transfer me to Subscription page (Google Play account). I just cancelled my individual subscription and I can use the app until 16 of October. But I want just switch it to Duo plan and already have my invitati...
I would like to rejoin my family plan however, during the process I keep getting a message block that I am in a wrong country. When I try to change my country manually, the only option is for American states and not European countries.
Hi, i searched up on how to change billing date of spotify premium and apparently i need to cancel my plan and resubscribe. I just want to ask if ever i do that will i be able to keep my family list after i resubscribe? or do they have to join again ...
ich habe seit kurzem einen Family Account und habe bereits mehrfach versucht, meine Tochter als Member hinzuzufügen. sie wohnt an derselben Adresse und wir sind im selben WLAN. Dennoch erhalten wir immer die Fehlermeldung: ihr müsst dieselbe Adresse ...
I have been paying for premium family but nobody in my family can log in with their accounts because it say "you need to live at the same address" I have confirmed my address in the account setting and I watch my family members put in the same addres...
I want to leave a existing family plan, where I'm not the plan manger, since I have paid a family plan, and now I want to be the plan manger and choose my members. I can not find opportunity to leave my current family plan. There is just for me the p...
Hello, I have a doubt about the family subscription. How do I know if I can join another family subscription? (when it says a change every 12 months does that mean that we can change once?)and where or how do I know when this period has expired?Thank...
Before you tell me to check what account I'm logged into, I only have one Spotify account that has basically always been premium. I joined a family plan with my partner today and after listening to music for an hour I received TWO unskippable ads tha...
Hi, I was Just informed that I am banned for 12 months from our premium family account and can't be added anymore because address verification failed. The spotify mails that asked for.my address went directly to my spam folder and I didn't see them. ...
Country: Argentina
PlanPremiumCountryUSDevice iPhone 14 My Question or IssueI got an email saying I had to change countries because I moved and was playing content abroad. When I tried to do it, it gave me the option to have a personal subscription. When I tried to opt...
PlanPremiumCountryPhilippines DeviceIphone 11Operating SystemIOS My Question or IssueWe are living on the same roof. Why I can’t accept the invitation for family subscription? It prompted that I am in a different country. Already tried all the troubl...
PlanPremium family CountrySouth Africa DeviceRedmi 13 COperating System Android My Question or IssueI have just changed my plan from premium individual to family so I can add my son. It billed me after updating my subscription but I can't even get pa...
We moved 2 times the last 5 years and my mother account got kicked out of my family plan today, I tried inviting her back but it says she can't join and there is no way to change her address. I don't want to make her create a new account because she ...
I can't get into the family premium plan.I'm trying to add a family member to the family plan and it's possible. It always says that they have to live in the same location and we live in the same location, it tells me that I'm trying to join an accou...
The autofill thing keeps filling the wrong address, even when I correct it it keeps changing my post code to the wrong one.
PlanPremiumCountryIndiaDeviceIrrelevantOperating SystemIrrelevant My Question or IssueI am unable to renew my Family Plan by the end of subscription date. It states "Your plan will change to Premium Individual on 06/10/2024. At that time, family memb...