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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hi, I live in Canada. I redeemed my code for a free Google Home Mini
device on April 13. The item was shipped on April 29 and according to
Canada Post tracking number was delivered on May 1st. I checked with all
my neighbors, my family, my city's Can...
...hecked with all my neighbors, my family, my city's Canada Post drop points and no one ever saw/received the package. I called Canada Post support line and explained them the problem. They say I have to c...
PlanPremiumCountryCzech RepublicDeviceIphone seOperating SystemiOs My
Question or IssueI had my 3 family members kicked out of my membership,
which is acceptable, because they didn’t click on the link in email.
However, when my aunt account clicked o...
Plan Premium Country Czech Republic Device Iphone se Operating System iOs My Question or Issue I had my 3 family members kicked out of my membership, which is acceptable, because t...
Greetings. I've been put on my household/family premium account but
can't see where to enter the invitation code... I've recieved the email
but what to do with the code? I'm in Sweden Using an older mac mini with
OS X 10.6.8 The free version works ok...
Greetings. I've been put on my household/family premium account but can't see where to enter the invitation code... I've recieved the email but what to do with the code? I...
So here's a some more info for those who, like me, are still trying to
get their free Google Home Mini they were promised if they upgraded to
the Premium Family Plan. I received my link this morning, but it took me
(via Spotify) to the google store p...
So here's a some more info for those who, like me, are still trying to get their free Google Home Mini they were promised if they upgraded to the Premium Family Plan. I received my link this m...
Hi, I've signed up for the Premium for Family plan, and I can't get the
offer to redeem the Google Home Mini. It says 'We're sorry but you're
not able to redeem at this moment'. How can I get the offer? Thanks.
PlanPremium for FamilyCountryAustralia
Hi, I've signed up for the Premium for Family plan, and I can't get the offer to redeem the Google Home Mini. It says 'We're sorry but you're not able to redeem at this moment'. &n...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
I upgraded from premium to family, lost Hulu. I canceled Family, but now
i have to wait 14 days or so before it will put me back on Premium. How
can I cancel family plan Now, and get back to Premium.how do i expedite
the plan cancel.
I upgraded from premium to family, lost Hulu. I canceled Family, but now i have to wait 14 days or so before it will put me back on Premium. How can I cancel family plan Now, and get b...
Por algum motivo fui cobrado indevidamente quando mudei meu cartão e
também mudou automaticamente para o Plano Familiar, sendo que sempre
usei o Plano Premium.
Por algum motivo fui cobrado indevidamente quando mudei meu cartão e também mudou automaticamente para o Plano Familiar, sendo que sempre usei o Plano Premium.
PlanFamily PremiumCountryUK My Question or IssueI heard about this
promotion where you can get a free google home mini with a spotify
family premium plan but when I go to get it there is no link for it. I'm
pretty sure the promotion ends on the 14th ...
Plan Family Premium Country UK My Question or Issue I heard about this promotion where you can get a free google home mini with a spotify family premium plan but when I go to get it t...
My Question or IssueI'm not able to add my daughter to our Family
subscription.It worked for my wife. We all reside at the same address.
Both my wife and daughter use a @outlook.com account. Both my wife and
daughter use a Samsung A5.I aldread tried ...
My Question or Issue I'm not able to add my daughter to our Family subscription. It worked for my wife. We all reside at the same address. Both my wife and daughter use a @outlook.com account. B...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro
late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My
Question or Issue My daughter's playlist is exactly the same as mine.
She sees what I've downloaded. I asked h...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue ...
PlanPremiumCountryAuDeviceHuawei mate 20Operating System My Question or
IssueAlready have premium paid for 8 months in advance. Will I lose when
upgrading to faimly
Plan Premium Country Au Device Huawei mate 20 Operating System My Question or Issue Already have premium paid for 8 months in advance. Will I lose when upgrading to faimly&nbs...
I registered to get a free google home mini for the promotion that
allows Premium for Family members to get one. However, once I go through
the google store to the check out the promo code is not applied and it
keeps tell me I need to pay the full pr...
I registered to get a free google home mini for the promotion that allows Premium for Family members to get one. However, once I go through the google store to the check out the promo code is not a...
PlanPremiumCountryFrance Device(Samsung Galaxy s9, microsoft
surface)Operating System(Android Oreo, Windows 10,etc.) My Question or
IssueBonjour, j'ai manifesté mon interet pour l'offre google home mini
et, lorsque je suis le lien reçu par email, la ...
Plan Premium Country France Device (Samsung Galaxy s9, microsoft surface) Operating System (Android Oreo, Windows 10,etc.) My Question or Issue Bonjour, j'ai manifesté m...
PlanPremiumCountryUSADeviceIphoneOperating SystemiOS 12 My Question or
IssueI’ll be traveling to brazil during summer, from june to august. I
have a family premium plan, will I be able to use my premium plan?
Plan Premium Country USA Device Iphone Operating System iOS 12 My Question or Issue I’ll be traveling to brazil during summer, from june to august. I have a family p...
PlanFamily premiumCountryCanadaMy Question or IssueI am paying for a
family play for my now ex girlfriend and her family, however she is the
account owner so I can not cancel payments. I would like to stop
payments and get spotify premium for just me...
Plan Family premium Country Canada My Question or Issue I am paying for a family play for my now ex girlfriend and her family, however she is the account owner so I can not cancel payments. I w...