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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I can’t accept Spotify premium family invitation although I update same address of account owner
My Question or Issue Trying to add my son to my family plan, he gets the invite, clicks it, gets sent to page where it says he's about to join the plan, aksed to fill out info, name, address etc, then the submit button won't highlight and can't be cl...
I missed the date of payments for my Spotify family. Should I make family again or wait as money will be taken and do not family from the beginning?
PlanFree/PremiumCountry USADevice(iPhone 7 plus) My Question or Issue Hey so I’m going into my second year of college and been trying to get this college discount, and for some reason it will not recognize me as a student, I then noticed that it had ...
PlanPremiumCountryBrazil DeviceiPhone 7 My Question or IssueI have a Family Premium account, with my mother, father and 2 brothers in it, but suddenly Spotify just removed ALL of them from my premium account with no reason, since all my family member...
My Question or Issue Hi I was wondering if we can add my sister to our family plan who is in Europe for her PHD. She is there over the course of her education, but her official home is same with us she will come and go frequently. She is recorded in ...
PlanPremiumCountry SwedenDeviceSamsung Note8, iPad Mini, iPhone, Windows, SonosOperating SystemSee above My Question or Issue We have a Family Premium plan with multiple users. My credit card expired and I got an email saying to update billing detail...
Problemas con el lugar de residencia PlanPremiumCountry ColombiaDevice(LG k8)Operating System( Android Oreo.) My Question or Issue Hola, me gustaría tener soporte para mi cuenta de Spotify ya que adquirí un plan Premium familiar y resulta que no me p...
PlanPremium familiar.Country España My Question or Issue Creamos un plan familiar en casa, mi hermano y yo introducimos el numero del código postal diferente debido que el que pertenece a nuestro pueblo a veces no se acepta y se pone el del pueblo de...
PlanPremium FamiliarCountry Uruguay Device(Redmi 4X)Operating System(Andoid 7) My Question or IssueCompre un plan familiar, agregue a mi esposa al plan, ella acepto la invitacion e inicio sesion pero le sigue saliendo el boton de obtener premium y cu...
I was part of spotify family order but a week ago i got an email from spotify that i should confirm my account details and click a link to maintain my family premium account. I hadn't read the email on time and now my account has changed to free so h...
PlanoFamilia PremiumPaís BrasilCelularMoto G3 O problema é o seguinte: Pessoas que moram na minha casa foram removidas da minha conta família premium e não consigo adiciona-las de novo. Exijo uma solução!!! Desde já, grato.
We have been using the family option with no problem for a couple of months, but suddenly I am receiving messages that my address is not valid. I tried using the link in the email provided and it just goes to the sign up page for premium for family a...
PlanPremium FamilyCountry USA My Question or Issue I just signed up for a Premium Family account and sent the invitations. My family members got the e-mailed invitations but when they click "accept invitation", it brings them to the login screen. I t...
Tengo Un problema, mis familiares no pueden entrar o no pueden vincular su cuenta, de hecho ya estaban dentro del plan familiar y les recogieron o cancelaron las cuentas (sin razón aparente, pues se pagó en tiempo y forma), les mando la invitación a ...
PlanPremiumCountry PhilippinesDeviceiphone 6SOperating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I am currently on spotify premium and I want to upgrade to premium for family without a credit card but with the use of my local...
Hi Spotify community!I have just upgraded to Family Account. I accidently typed in the name of my wife to invite her when I probably was asked to type my own name (owner of the account).Certainly, I would like to have my name in there, but also read ...
I get a family account but the app didnt ask my address. Now I m trying to add my sister and brother to family but we dont know what is our addres on spotify PlanPremiumCountry TurkeyDevicehuawei, SonyOperating Systemwindows 10 My Question or Issue
I just changed my Premium account to Premium for Family on June 29th. The next charge on my credit card will be July 4th. So I paid 14.99 for 4 days ... is that correct? Is there anything I can do? I did not find any information about it on the site....
I have an Spotify Premium family account and invited my wife and kids but every time the second person wants to listen to music he gets the message that spotify is in use on an other device would you like to continue ?How can I change this ?