Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
PlanPremium Family SituationSo I recently created a new paypal account,
and my Spotify Premium Family subscription ran out. No problem, i
started a new one, posted the link in the family group, all good.But
shortly after I realized that I used the wr...
Plan Premium Family Situation So I recently created a new paypal account, and my Spotify Premium Family subscription ran out. No problem, i started a new one, posted the link in the family...
I have the family plan and when I click on the link to manage/edit
members, I get a blank black screen! HELP!!!!!I saw a post in May saying
the issue was fixed, but it is not for me. I want to remove old members
and add new ones and cannot.
I have the family plan and when I click on the link to manage/edit members, I get a blank black screen! HELP!!!!! I saw a post in May saying the issue was fixed, but it is not for me. I want to r...
My wife set up a premium Spotify account years ago for our family of 4.
Yesterday it said I needed to login in because my access expired. I did
but after that I went in and it displays her profile, music etc. I
removed myself from the plan, deleted t...
My wife set up a premium Spotify account years ago for our family of 4. Yesterday it said I needed to login in because my access expired. I did but after that I went in and it displays her profile, m...
I have a premium family plan. I am the creator of the account and have
access to audio books.My wife would also like access to Audio books. Is
there an option to upgrade the plan so she can listen to them?
I have a premium family plan. I am the creator of the account and have access to audio books. My wife would also like access to Audio books. Is there an option to upgrade the plan so s...
PlanPremium FamilyCountryUSA My Question or IssueI want to add my
brother (same country, same household) to my family Spotify account I
manage, but there is no invite link available. we only have 3 accounts
and premium pays for up to 6. There is no "...
Plan Premium Family Country USA My Question or Issue I want to add my brother (same country, same household) to my family Spotify account I manage, but there is no invite link available....
My daugther has playlist on her DUO plan When I upgrade ro Family plan
can she keep her playlist from her DUO Plan Free/PremiumCountry
Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating
System(iOS 10, Android Oreo, Windows 10,etc.) My...
My daugther has playlist on her DUO plan When I upgrade ro Family plan can she keep her playlist from her DUO Plan Free/Premium Country Device (iPhone 8, S...
I used to live in Thailand with a premium family plan with my family.
Now i live in the US, but they wouldn't let me log in if i didn't change
to USA region. I change it, and now i can't use my premium.
I used to live in Thailand with a premium family plan with my family. Now i live in the US, but they wouldn't let me log in if i didn't change to USA region. I change it, and now i can't use my p...
PlanPremiumCountryAustralia My Question or IssueMy Dad had his profile
attached to my family account but it somehow got deleted when he went
overseas. Is there a way to get it attached again to the Family Account?
Plan Premium Country Australia My Question or Issue My Dad had his profile attached to my family account but it somehow got deleted when he went overseas. Is there a way to get it a...
I live with my family in australia and we have a family plan. I have
been travelling in the US for the past three or four months and have had
no problems with spotify, but I quite literally flew back into the
country TODAY and it’s kicked me from the...
I live with my family in australia and we have a family plan. I have been travelling in the US for the past three or four months and have had no problems with spotify, but I quite literally flew b...
I have a Premium Individual subscription but my dad has upgraded his
subscription to Family and I have joined his subscription. Do I need to
cancel my subscription or does Spotify do that automatically? I've tried
canceling it but since I'm now a mem...
I have a Premium Individual subscription but my dad has upgraded his subscription to Family and I have joined his subscription. Do I need to cancel my subscription or does Spotify do that a...
Even after adding the member to family plan, their account is still
visible as a free account. Premium features are not activated. We even
removed the account and re-added them to the family plan, but it is
still not updated. Kindly guide on how to p...
Even after adding the member to family plan, their account is still visible as a free account. Premium features are not activated. We even removed the account and re-added them to the family plan, b...
Hello, today I got kicked out of my Family Subscription while going on a
walk (in the morning it still worked). I tried to rejoin with the link
from my mother and it constantly says Im in an other country, which in
fact I'm not, lol. The address is c...
Hello, today I got kicked out of my Family Subscription while going on a walk (in the morning it still worked). I tried to rejoin with the link from my mother and it constantly s...
Payment card expired. Plan was canceled. Resubscribed. One member can't
log in with their existing account through the invite sent. Please help.
I have logged out. logged in. resent invite. can't figure it out. can't
access my playlists.
Payment card expired. Plan was canceled. Resubscribed. One member can't log in with their existing account through the invite sent. Please help. I have logged out. logged in. resent invite. ca...
My daughter was kicked out of the family plan with no apparent warning.
She still lives at the same address as all of our family members.
Possibly this happened because I was away for a week abroad.This also
happened a few months ago with my son and ...
My daughter was kicked out of the family plan with no apparent warning. She still lives at the same address as all of our family members. Possibly this happened because I was away for a week abroad....
My children and I moved house where the main account holder is my
husband. He sent the invite to the three of us. My invite link worked,
but neither of my children could join. You could easily check the
previous address my children and I shared and t...
My children and I moved house where the main account holder is my husband. He sent the invite to the three of us. My invite link worked, but neither of my children could join. You could easily check ...