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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I thought that i was the one responsible for our family premium account, but when i access my account it keeps repeating to contact the responsible person. So nobody in my family knows who is the responsible one. How can we find out?
Hi everyone, I deleted my daughteron our family account by accident this morning and have sent an invite to her straight away to get her back on our premium family plan. I'm worried she will have lost all her music and playlists when she accepts and ...
Tengo un problema parecido mis familiares no pueden ingresar al plan familiar que me suscribi, ellos ingresaron la misma dirección pero ninguno fue aceptado
Recibí una invitación al plan familiar, al cual sólo tuve acceso un mes para posteriormente ser eliminada repentinamente, el administrador del plan no me eliminó ni nada por el estilo, por lo que me volvió a enviar la invitación para unirme de nuevo,...
Hi!I have hade Premium for years and my husband got Family Premium for two months ago. I was invited and joined our Family account. But now I found out that Spotify have withdrawn the premium fee from my account (autogiro in Sweden) - one month after...
So we bougt a premium family pack. Eventough my borther's and father's membership has updated and they are using premium account, my membership hasnt been updated and my account seen as a free account. This is the second month of our subscribtion and...
Boa tarde!Eu e meu marido estamos com problema na conta família do spotify. Não consigo adiciona-lo, diz que o endereço não confere. Tô quase mandando minha certidão de casamento pra vocês pra ver se libera. Tem um tempãoooo que estamos tentando.
Boa tarde, ao aceitar o convite do plano familiar, diz que eu não posso fazer parte e me encaminha pra central de ajuda. Nesse mês de abril eu estava participando do plano dos meus pais e ontem começou a aparecer propagandas, fui entender o que tinha...
Habe Familienmitglied eingeladen. Anmeldung dann fehlgeschlagen.Trotz löschen und nochmal senden funktioniert noch immer nicht.Wer kann bitte helfen? Gibt es eine Hotline?
https://www.spotify.com/hk-en/family/gives 404.I want to join but can't. please fix.
Bom dia! Gostaria de saber porque meu spotify está bloqueado para o plano familiar, haja visto que já foi pago? Me ajudem por favor! Trabalho ouvindo música e preciso do meu spotify liberado! Muito obrigada!
I made a new email today and I'm trying to get the 7 day free trial (note I had a previous account with a different email , and when I click on 'get a free trial' it just pops up with the 30 day trial . (I don't have a credit card)
I want to subscribe to family premium, but I can't pay via paypal, visa or master since I don't have one of those. Is there another way I can pay?
Hiya, in our home we have a number of Sonos speakers all connected to Spotify. And we are more than one person. It regularly happens that my wife is listening to Spotify on the Sonos speaker in the living room while I want to listen to Spotify on the...
I cant accept the invitation for Premium family. I just come to my dads account page. What should we do?
Bom dia, tenho um plano familiar há mais de um ano. Como moro em uma pensão há a troca das pessoas de onde moro. Fiz o registro das novas pessoas e logo apos que fiz o pagamento, deu erro e elas voltaram a ser spotify free.Os emails emails sao:*snip*...
Olá!Gostaria de alterar meu nome de usuário e o e-mail do meu cadastro.Quando fiz o cadastro, usei o nome do setor do meu trabalho mas agora quero desvincular.Faço login sempre via Facebook.Não localizei onde substituir.Obrigada
I have a Family account. Spotify couldn't verify my address. My brother resent me the invite, but they woulnd't let me joing because they couldn't verify my address, even though when I click the invite and enter the address. And why make it so hard t...
Fui removido ontem a noite, sem mais nem menos, do plano familia em que fazia parte. Estou tentando voltar há muito tempo e so aparece a mensagem que não posso fazer parte desse plano, sem nenhuma explicação a mais. Quero soluções reais para o meu pr...
I had to update my payment cc today and all the family members in my account disappeared! Where did they go? Its a total pain in the **bleep** to put them in, do I have to go through the process again or are they stored someplace?