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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
El dia de hoy se elimino mi cuenta del plan familiar premium en el que
estoy desde hace alrededor de un anio sin razon aparente, normalmente no
reviso mi correo electronico y ahora vi que tenia un correo de hace 7
dias donde tenia que verificar mi cu...
El dia de hoy se elimino mi cuenta del plan familiar premium en el que estoy desde hace alrededor de un anio sin razon aparente, normalmente no reviso mi correo electronico y ahora vi que tenia un co...
J'ai voulu profite de l'offre etudiante. J'ai donc rentre mes
coordonnees bancaires puis mes informations etudiantes. Le site Sherid
les a validees et m'a dit de retourner sur le site Spotify afin de
valider mon achat sauf que sur le site il n'y a au...
J'ai voulu profite de l'offre etudiante. J'ai donc rentre mes coordonnees bancaires puis mes informations etudiantes. Le site Sherid les a validees et m'a dit de retourner sur le site Spotify afin de...
I can't see which address I entered for my family plan anywhere. I'm
pretty sure I entered the correct address and my husband has been trying
our address to join but he keeps on getting an error. Can someone help
me with this asap? So frustrating not...
I can't see which address I entered for my family plan anywhere. I'm pretty sure I entered the correct address and my husband has been trying our address to join but he keeps on getting an error. C...
Bonjour, Depuis ce matin, je n'arrive plus a me connecter a mon compte
Premium Family, auquel j'ai souscrit il y a plusieurs
semaines.Pouvez-vous svp me dire pourquoi cela ne fonctionne plus
?Merci.Cordialement,
Bonjour, Depuis ce matin, je n'arrive plus a me connecter a mon compte Premium Family, auquel j'ai souscrit il y a plusieurs semaines. Pouvez-vous svp me dire pourquoi cela ne fonctionne p...
me llego un correo de una validacion de una cuenta de mi plan familiar
pero no puedo contactar a nadie por ningun lado, no tiene correo no
tienen numero de soporte ni el chat... me ayudan como contacto a
spotifyyyyyyy
me llego un correo de una validacion de una cuenta de mi plan familiar pero no puedo contactar a nadie por ningun lado, no tiene correo no tienen numero de soporte ni el chat... me ayudan co...
Today my family account expired, but two weeks ago I signed up a student
account. I paid for it the 12th of february but today when the family
account expired I only have the free version. I have tried to log out
and in again and followed all the tip...
Today my family account expired, but two weeks ago I signed up a student account. I paid for it the 12th of february but today when the family account expired I only have the free version. I have t...
Estou pensando em adquirir o plano familia para utilizar com meu filho,
mas o plano diz que o as pessoas devem morar na mesma casa. Meu filho
mora metade da semana comigo e outra metade da semana com o pai, e
possivel dividir com ele?Outra coisa, se ...
Estou pensando em adquirir o plano familia para utilizar com meu filho, mas o plano diz que o as pessoas devem morar na mesma casa. Meu filho mora metade da semana comigo e outra metade da semana com...
I had a spotify premium account and then upgraded to a family account.
On the sonos app is still states that it is premium, not premium for
family. When I use the sonos app and spotify app concurrently on my
iphone, one app gets kicked off. Please he...
I had a spotify premium account and then upgraded to a family account. On the sonos app is still states that it is premium, not premium for family. When I use the sonos app and spotify app c...
Eu possuia a conta universitaria. Hoje, entrou uma cobranca de 26,90 no
meu cartao, referente ao plano familiar. Em nenhum momento solicitei ou
realizei essa mudanca de plano. Como cancelo esse pagamento? Nao desejo
esse plano.Obrigada,Rafaela.
Eu possuia a conta universitaria. Hoje, entrou uma cobranca de 26,90 no meu cartao, referente ao plano familiar. Em nenhum momento solicitei ou realizei essa mudanca de plano. Como ...
Bom dia, minha filha criou uma conta no Spotify familia para podermos
usar. No entanto, eu e minha mulher sempre somos removidos da conta, o
que causa o maior transtorno para poder colocar de volta, no entanto,
ela foi nos colocar de volta e aparece ...
Bom dia, minha filha criou uma conta no Spotify familia para podermos usar. No entanto, eu e minha mulher sempre somos removidos da conta, o que causa o maior transtorno para poder colocar de volta, ...
I am the admin of the familiar plan, and I would like to know if members
are active users or if they do not use it at all or who uses more the
Spotify service. I am afraid that I am paying the Family plan and
everyone forget to use it and need to kno...
...he Family plan and everyone forget to use it and need to know if it is better option for me to continue as Family or if I better go as single premium account.
Hello, I have a premium for family account, but so far I have only
managed to add one other member. Somehow adding my daughter is not
working. We are still on the same account now, and not able to listen to
Spotify at the same time. I have send her a...
Hello, I have a premium for family account, but so far I have only managed to add one other member. Somehow adding my daughter is not working. We are still on the same account now, and not a...
Hiwe have a premium family account i linked my daughter to the account
but I seem to have written her email wrongShe cannot remember her
password and because the email is incorrect we cannot retrieve the
password reset even when intr invite her in th...
Hi we have a premium family account i linked my daughter to the account but I seem to have written her email wrong She cannot remember her password and because the email is incorrect we c...
holaun gusto saludarles, tengo una duda, el dia martes me sucribi con mi
cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con
normalidad ingrese el metodo de pago y todo loque me pedia, unicamante
envie una sola invitacion a mi hij...
hola un gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me...
At the moment , I put my number of my credit card and i going to enter
the month that expires my credit card doesnt function, but the year
marks it fine. I want to suscribe please help
At the moment , I put my number of my credit card and i going to enter the month that expires my credit card doesnt function, but the year marks it fine. I want to suscribe please help
...
Hi I want to upgrade my premium account to a family account but the
problem is that i have pre paid the premium account untill december
2018.What will happen with that payments? Will i get many back for the
period that is left and then start paying p...
Hi I want to upgrade my premium account to a family account but the problem is that i have pre paid the premium account untill december 2018. What will happen with that payments? Will i g...
Hi Spotify, This is the second time I file the same complain. One of the
account on my family package can't access to premium spotify. Please
help to fix this! Or you can email me at *personal information removed*
Thanks!
Hi Spotify,
This is the second time I file the same complain. One of the account on my family package can't access to premium spotify.
Please help to fix this! Or you can e...
Im soooo frustrated. I have family share for our family 2 adults and 4
kids. I have set up 3 invites and they are all working. The last one
won't work it keeps asking for Credit card details. SOOO Angry.
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card d...