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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Hello, I have a premium for family account, but so far I have only
managed to add one other member. Somehow adding my daughter is not
working. We are still on the same account now, and not able to listen to
Spotify at the same time. I have send her a...
Hello, I have a premium for family account, but so far I have only managed to add one other member. Somehow adding my daughter is not working. We are still on the same account now, and not a...
Hiwe have a premium family account i linked my daughter to the account
but I seem to have written her email wrongShe cannot remember her
password and because the email is incorrect we cannot retrieve the
password reset even when intr invite her in th...
Hi we have a premium family account i linked my daughter to the account but I seem to have written her email wrong She cannot remember her password and because the email is incorrect we c...
holaun gusto saludarles, tengo una duda, el dia martes me sucribi con mi
cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con
normalidad ingrese el metodo de pago y todo loque me pedia, unicamante
envie una sola invitacion a mi hij...
hola un gusto saludarles, tengo una duda, el dia martes me sucribi con mi cuenta de SPOTIFY al PLAN FAMILIAR PREMIUM, realice todo el tramite con normalidad ingrese el metodo de pago y todo loque me...
At the moment , I put my number of my credit card and i going to enter
the month that expires my credit card doesnt function, but the year
marks it fine. I want to suscribe please help
At the moment , I put my number of my credit card and i going to enter the month that expires my credit card doesnt function, but the year marks it fine. I want to suscribe please help
...
Hi I want to upgrade my premium account to a family account but the
problem is that i have pre paid the premium account untill december
2018.What will happen with that payments? Will i get many back for the
period that is left and then start paying p...
Hi I want to upgrade my premium account to a family account but the problem is that i have pre paid the premium account untill december 2018. What will happen with that payments? Will i g...
Hi Spotify, This is the second time I file the same complain. One of the
account on my family package can't access to premium spotify. Please
help to fix this! Or you can email me at *personal information removed*
Thanks!
Hi Spotify,
This is the second time I file the same complain. One of the account on my family package can't access to premium spotify.
Please help to fix this! Or you can e...
Im soooo frustrated. I have family share for our family 2 adults and 4
kids. I have set up 3 invites and they are all working. The last one
won't work it keeps asking for Credit card details. SOOO Angry.
Im soooo frustrated. I have family share for our family 2 adults and 4 kids. I have set up 3 invites and they are all working. The last one won't work it keeps asking for Credit card d...
just upgraded to family subscription, sent daughter an invite, fill out
the form for new account, then just get spinny thing until captcha thing
expires ....... brillant. Seems I'm not the first, but all previous
entries close with "you've not respon...
just upgraded to family subscription, sent daughter an invite, fill out the form for new account, then just get spinny thing until captcha thing expires ....... brillant. Seems I'm not the first, b...
Im on a family plan we have premium but now out of now were all my songs
are not downloaded and it tells me to get premium wich we already have .
And not working when we try to invite me again
Im on a family plan we have premium but now out of now were all my songs are not downloaded and it tells me to get premium wich we already have . And not working when we try to invite me again
ich wurde heute aus dem spotify family geworfen und habe meinen freund
nocheinmal nach einer einladung gefragt. ich haben alle daten angegeben
und habe die gleiche addresse angegeben, jedoch kommt der fehler : du
kannst diesem Premium Family abo nich...
ich wurde heute aus dem spotify family geworfen und habe meinen freund nocheinmal nach einer einladung gefragt. ich haben alle daten angegeben und habe die gleiche addresse angegeben, jedoch kommt d...
Buenas, deseo saber como puedo cambiar mi direccion, para poder darle mi
direccion en mi nuevo plan familiar.Yo antes tenia un plan de otro
familiar y cancelo la cuenta. Acabamos de volver a abrir la cuenta y no
me solicito la direccion, deseo saber ...
Buenas, deseo saber como puedo cambiar mi direccion, para poder darle mi direccion en mi nuevo plan familiar. Yo antes tenia un plan de otro familiar y cancelo la cuenta. Acabamos de volver a abrir ...
Na minha conta familiar, o aplicativo simplesmente excluiu os membros
arbitráriamete.Ou seja, o pessoal mora comigo, cumprindo os termos, e
mesmo assim elas foram excluídas e não consigo anexá-las outra
vez.Gostaria que minha situação fosse resolvida...
Na minha conta familiar, o aplicativo simplesmente excluiu os membros arbitráriamete. Ou seja, o pessoal mora comigo, cumprindo os termos, e mesmo assim elas foram excluídas e não consigo anexá-las ...
Hey support, I have a family account and want to invite my flat mate.
But the invitation showing a different name and acceptation of the
invitation is not possible, although the address is the same. Can please
help me someone? /Bernd
Hey support, I have a family account and want to invite my flat mate. But the invitation showing a different name and acceptation of the invitation is not possible, although the address is t...
I just made a playlist and all I want to do is download it before I go
on a really long flight to Korea! I can’t ask my parents for their
credit card and I am in 8th grade so I don’t have one, all I want is to
start a free trial! HELP!! I can’t survi...
I just made a playlist and all I want to do is download it before I go on a really long flight to Korea! I can’t ask my parents for their credit card and I am in 8th grade so I don’t have one, all I ...
Je paie depuis des mois l'abonnement etudiant. Je me rends compte
seulement aujourd'**bleep** que je suis debitee 2 fois 4,99e par mois.
Je precise que je n'ai qu'un seul compte Spotify.Savez-vous m'aider a
annuler le 2e prelevement?
Je paie depuis des mois l'abonnement etudiant. Je me rends compte seulement aujourd'**bleep** que je suis debitee 2 fois 4,99e par mois. Je precise que je n'ai qu'un seul compte Spotify. Save...
A family member didn't read the form right and put the full street
number and name in where it says just street name and then the suburb
where it says the street number will that matter, they didn't read it
and entered it in like that because that's ...
A family member didn't read the form right and put the full street number and name in where it says just street name and then the suburb where it says the street number will that matter, they d...
Hi Guys, I have a problem with my Family account. First of all I can not
change my address. I just moved houses with my friend and I can not find
any option to change it. Also, I have lived now for a while in the
Netherlands and my address keeps show...
Hi Guys, I have a problem with my Family account. First of all I can not change my address. I just moved houses with my friend and I can not find any option to change it. Also, I have lived now for a...
SheerID Verification'dan dogrulandi mesaji geldi.Linke tikladigimda
odeme bilgileri girme arayuzunde "Odeme basarisiz oldu. Tekrar dene ya
da baska bir odeme yontemi kullan." seklinde uyari veriyor.Hesabimdan
para zaten cekildi.Hesabim suan free.
SheerID Verification'dan dogrulandi mesaji geldi.Linke tikladigimda odeme bilgileri girme arayuzunde "Odeme basarisiz oldu. Tekrar dene ya da baska bir odeme yontemi kullan." seklinde uyari veriyor.H...