Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Just quickly...
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
My wife has a spotify account set up with her email - when I try to send
her an invite to join my family plan that I have set up through my own
email/spotify account - she accepts it... but then it redirects and asks
her to log into Spotify again. On...
My wife has a spotify account set up with her email - when I try to send her an invite to join my family plan that I have set up through my own email/spotify account - she accepts it... but then it r...
This is becoming extremly frustrating. Ive follwed every post on
disappearing tracks, and so far nothing posted has helped. I have
unistalled and reinstalled, i have formated my SD card, I only use
Spotify on one device, but yet songs dont stay on de...
This is becoming extremly frustrating. Ive follwed every post on disappearing tracks, and so far nothing posted has helped. I have unistalled and reinstalled, i have formated my SD ...
We have registered for Family Premium and all of us get the invitations
in our mailboxes. But when we follow the links we are all directed to a
page that looks like an account-managing-page. Not the "Welcome to
Family" page. So we can not get started...
We have registered for Family Premium and all of us get the invitations in our mailboxes. But when we follow the links we are all directed to a page that looks like an account-managing-page. Not t...
Hey everyone,I blocked my creditcard because we lost it. Then Spotify
killed the premium package...which is normal. Then I reactivated another
payment method fo the Family premium, but then all accounts from my
family members were gone after I did so...
Hey everyone, I blocked my creditcard because we lost it. Then Spotify killed the premium package...which is normal. Then I reactivated another payment method fo the Family premium, but then all a...
Spotify does not allow me to be added to my brother's Family Premium
subscription, even though we live in the same address, same zip code,
etc. Spotify only says that I can't be added and nothing else! Who can
help me and give me some support, since ...
Spotify does not allow me to be added to my brother's Family Premium subscription, even though we live in the same address, same zip code, etc. Spotify only says that I can't be added and n...
Hello! I have invited my family members to the spotify family premium
but everytime i click the link to accept the invitation it goes to a log
in screen and when i log in i come on my personal screen so to say.. How
can i make it work?I cannot find a...
Hello! I have invited my family members to the spotify family premium but everytime i click the link to accept the invitation it goes to a log in screen and when i log in i come on my p...
After I, the Premium family owner and payer, send my family the
invitation to join spotify Premium, they open the link, complete the
Information for them to login, the Website says it doesn't Work!What
should I Do?
After I, the Premium family owner and payer, send my family the invitation to join spotify Premium, they open the link, complete the Information for them to login, the Website says it doesn't W...
Is there a student discount with the family plan? I have it one a few
different devices, but I always seem to get kicked out if it's on
another device. I would only need one more device, but I don't want to
spend the extra 10$ if there's a cheaper al...
Is there a student discount with the family plan? I have it one a few different devices, but I always seem to get kicked out if it's on another device. I would only need one more device, but I d...
Hallo,ich befolge die Schritte, um eine Einladung zu
versenden:emailadresse des Familienmitglieds und Namen eingebenEinladung
versendenauf dem Emailaccount des Familienmitglieds erscheinen:ein
Einladungcodeein Link: "rufe diese Seite auf"ein Button: ...
Hallo, ich befolge die Schritte, um eine Einladung zu versenden: emailadresse des Familienmitglieds und Namen eingeben Einladung versenden auf dem Emailaccount des Familienmitglieds erscheinen: ...
Bonjour, j'ai un compte Family.um membre de ma famille avait un compte
avec un opérateur qui est maintenant fini. le compte existe encore mais
plus en premium.lorsque je l'invite, il ne recoit pas l'invitation
?quelqu'un sait pourquoi ?Merci.PS: ca f...
Bonjour, j'ai un compte Family. um membre de ma famille avait un compte avec un opérateur qui est maintenant fini. le compte existe encore mais plus en premium. lorsque je l'invite, i...
Boa tarde, alguém poderia me ajudar, Quando entro na minha conta do
Spotify, aparece o campo vazio do CEP só que quando entro em editar
perfil, não aparece o campo para inserir o cep. Meu spotify é vinculado
ao meu Facebook e lá tem meu CEP no endere...
Boa tarde, alguém poderia me ajudar, Quando entro na minha conta do Spotify, aparece o campo vazio do CEP só que quando entro em editar perfil, não aparece o campo para inserir o cep. Meu spotify é v...
Hello.Can anybody help me figure out whats going on with my family plan.
My family and I had been using it fine for the first month but today in
the morning i got a message saying that they couldnt verify my familiy's
accounts and they all got kicked...
Hello. Can anybody help me figure out whats going on with my family plan. My family and I had been using it fine for the first month but today in the morning i got a message saying that they c...
My brother and I joined premium for family in december. We live
together. I don't know why but I am out of plan.. the adress is same..
He's next to me !!!He sent me again a invitation but it doesn't work as
you can know. Thanks for help
My brother and I joined premium for family in december. We live together. I don't know why but I am out of plan.. the adress is same.. He's next to me !!! He sent me again a invitation but it d...
I have been in a premium for family plan for almost a year, and
suddently i get kicked out and can't join again? what do i do??? Yes we
live at the same adress.
I have been in a premium for family plan for almost a year, and suddently i get kicked out and can't join again? what do i do??? Yes we live at the same adress.
Contrate un plan Familiar y durante el primer mes mis familiares
pudieron usar el servicio sin problemas, despues de ese tiempo se les
excluyo del servicio y ahora no pueden unirse de nuevo. Cabe mencionar
que se esta cumpliendo con la clausula de vi...
Contrate un plan Familiar y durante el primer mes mis familiares pudieron usar el servicio sin problemas, despues de ese tiempo se les excluyo del servicio y ahora no pueden unirse de nuevo. Cabe men...
My husband (yes same adress as mine) put me (and our three children) in
the family-premium acount nearly two years ago. Today I received a mail
from spotify that my adress could not be confirmed. Which must be a joke
cause we haven't moved since 2005...
My husband (yes same adress as mine) put me (and our three children) in the family-premium acount nearly two years ago. Today I received a mail from spotify that my adress could not be confirmed. W...
Boa tarde, meus pais assinaram o plano familia ha alguns meses, me
incluindo na conta Premium. Entretanto, o plano funcionou por pouco
tempo para mim, nao sendo considerada premium mais, enquanto meu pai,
minha mae e meu irmao nao tem problemas para ...
Boa tarde, meus pais assinaram o plano familia ha alguns meses, me incluindo na conta Premium. Entretanto, o plano funcionou por pouco tempo para mim, nao sendo considerada premium mais, enquanto meu...