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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
verify address hi, I was prompted to verify my address a few days ago in app, but I dismissed the notification. Now that I am able to update it, I am unable to find a link or section in the app to add in my address. has anyone faced the same problem,...
I have a family plan subscription. When I send my husband an invite link to join, the addresses don't match. I've completed multiple address searches on his account and the address I'm registered to isn't showing up. I therefore logged onto my accoun...
PlanFree/PremiumCountryaustraliaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuewant to know why i am getting adds when i am on spotify family premium
PlanPremium family CountrySouth Africa DeviceRedmi 13 COperating System Android My Question or IssueI have just changed my plan from premium individual to family so I can add my son. It billed me after updating my subscription but I can't even get pa...
PlanFamily planCountryBelgiumMy Question or IssueMy new partner and his 2 teenagers are moving in soon. He already has a spotify family account where he takes up 3 slots (himself and the 2 kids). I also have a spotify family account where 4 slots are...
My Question or IssueI'm being prompted to add an address to continue using Premium Family. When taken to the address page, the search feature is not working. I get a message that it does not recognize my address just a few characters into typing. Eve...
Desde hace unos meses he estado en un mismo plan familiar y recientemente cuando se volvió a realizar el pago e intento unirme, me sale el error de "solo puedes unirte a un plan familiar cada 12 veces". El titular del plan sigue siendo el mismo y los...
Bonjour. J'ai un compte spotify Famille. Ma fille a un accès sous l'identifiant "Lola" . Suite à un changement d'appareil, je souhaite lui installer Spotify sur le nouveau téléphone mais impossible car nous n'avons pas l'identifiant (et donc impossib...
PlanPremium FamilyCountryBelgium DeviceiPhone 11 and Samsung Galaxy S21 Operating SystemiOS & Android My Question or IssueWe have recently changed the family account due to the payment card being no longer valid. I sent an invite to my other family m...
PlanFree/PremiumCountryIndiaDevice(iPhone 13)Operating System(iOS) My Question or IssueI joined a family premium plan and members are unable to join my account - I was under a different family manager 12 months ago- i renewed my account after the 12 ...
hi. I’ve updated my Swedish account with a Danish credit card and now my family can’t access my premium subscription anymore. System says we need to live in the same address and we do enter the exact same address. Somehow Spotify changed country on m...
Both my husband and I have Premium Single Spotify accounts - it makes sense now to combine. How do we do so without losing one of our account settings/playlists? Is it the same process for asking someone to join?
I want to change the manager on my premium family account because:1. I want them to pay for it.2. They want to have the premium feature of listening to stories.
Je ne réussis pas à trouver l'adresse de mon domicile.Je suis le propriétaire du compte principal du l'abonnement Familial que j'ai pris. Sauf que je ne reussis pas à localiser mon domicile PlanFamilleCountryCameroun DeviceLenovo yoga 460 et Samsung ...
My Question or Issue: I am the account holder, family plan, and Spotify forced me to change my home address. When I changed my address, my wife and daughter, members of my plan, lost their access to the Family Plan. Spotify does not allow them to upd...
I am looking to start a family plan but the people in my family have just paid for the month already in the last few days. If I was to now add them to my plan would they be able to get a refund as they would no longer use basic individual as they wou...
Using a new iPad, after reconnecting to our family premium plan, I do not have premium advantages anymore.
I cant find where to add the code sent to me to activate the premium family account. I'm a previous premium family user who had a break for a month now its been reactivated and I've been sent a new code, I cant find where to put it in.
My Question or Issue: Can I see activity/usage by individual Family Plan members? Background: I added 2020 Family Plan members. Now I would like to know who actually used it, regarding billing. PlanPremium FamilyCountryATDevice(Samsung Galaxy S10+)Op...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue