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The mail with request of spotify to verify the home adress was on spam
and now a family member is blocked for 12 months. How can I reactivate
the account?
Hello,I recently upgraded to Premium so I could share Spotify with my
mom. But if I'm listening to mine, she can't listen to hers, and vice
versa. She was at work listening to her playlist, and I was at home
searching songs, but I could HEAR what SHE...
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement
famille. Sur mon compte quand je clique sur ajouter ou modifier les
membres de la famille, une fenêtre blanche s'ouvre, impossible de mettre
une adresse e-mail. Comment faire ? Merci p...
Bonjour, Je souhaite faire profiter mes enfants de mon abonnement famille. Sur mon compte quand je clique sur ajouter ou modifier les membres de la famille, une fenêtre blanche s'ouvre, impossible de...
**bleep**. I love spotify and have been a member for years and years.
But setting up a new family member is confusing, awful, onerous, and in
this day and age - absolutely pathetic. I'm a systems analyst for a
healthcare system, with an MBA and 30 ye...
**bleep**. I love spotify and have been a member for years and years. But setting up a new family member is confusing, awful, onerous, and in this day and age - absolutely pathetic. I'm a systems a...
Hi, I have a Family plan and they are living with me. All have put the
same address but I can't set the address because I came from a Facebook
profile so after a week or two my family have been rejected. How I can
to add my family to my plan account?...
Hi, I have a Family plan and they are living with me. All have put the same address but I can't set the address because I came from a Facebook profile so after a week or two my family...
Hi! So I currently have a spotify premium account, and for christmas i
was hoping to sign up each of my family members for a premium account
through the family plan. they all live together, but i no longer live
there... does anyone know if it will wo...
Hi! So I currently have a spotify premium account, and for christmas i was hoping to sign up each of my family members for a premium account through the family plan. they all live t...
I'm sending invites to my wife and daughters, they fill in all the
information and SPOTIFY does not accept them into the FAMILY PLAN!!!
This has been going on for several weeks. Can anyone help?
I'm sending invites to my wife and daughters, they fill in all the information and SPOTIFY does not accept them into the FAMILY PLAN!!! This has been going on for several weeks. Can a...
Arkadaslar spotify 6.99 TL lik ogrenci indirimli ucretini banka hesabimdan cekti sonrasinda ogrenci olup olmadigimi anlamak icin beni sheerid ye yonlendirdi sheerid den onay aldim 6.99 TL de hesabimd...
I am the owner of my family, and I have been trying to add a member
since the last two weeks, but we have been unable to add him. He
contacted the support and we were told to cancel and resend the invite,
but I have done that numerous, yet to no avai...
I am the owner of my family, and I have been trying to add a member since the last two weeks, but we have been unable to add him. He contacted the support and we were told to cancel and resend t...
My daugthers invite code isn't working. She has a basic account and
received the invite email. When I go to "redeem" to enter the code is
says "Unfortunatly this Premium code does not seem to be valid. Try
again or contact customer service" I've rese...
My daugthers invite code isn't working. She has a basic account and received the invite email. When I go to "redeem" to enter the code is says "Unfortunatly this Premium code does not seem to be vali...
So, today I was charged $14.99 and when I went to check on my Spotify
app it says my subscription is "free" my husband has also had trouble
logging in. I don't know what's going on. I changed from a premium to
the family one and it's been nothing but...
Hi, I'm trying to remove a member from my Spotify premium family
account. When I try to open the dialog box of the one I'm trying to
remove no other windows appears. The others members' window easily opens
clicking on.I tried with many browsers.Someb...
Hi, I'm trying to remove a member from my Spotify premium family account. When I try to open the dialog box of the one I'm trying to remove no other windows appears. The others members' window e...
I keep getting the following error message after my husband sends the
invitation numerous times. Please let me know what's wrong. 3 - Oops
something went wrong, please try again.
I keep getting the following error message after my husband sends the invitation numerous times. Please let me know what's wrong. 3 - Oops something went wrong, please try again.
Hi,last week, when I opened Spotify on my Android,there was a chance to
buy 1 year Spotify for 99,9 euro .. So 2 months where free.But my
Android phone is a Cat s30 and can't do much, so I ignored it.When I
opened Spotify on my laptop, I didn't see t...
Hi, last week, when I opened Spotify on my Android, there was a chance to buy 1 year Spotify for 99,9 euro .. So 2 months where free. But my Android phone is a Cat s30 and can't do much, so I igno...
My girlfriend (we live together) got kicked out of our Spotify family
plan. She probably didn't see the address verification email or
something. Afterwards I re-invited her with the same email address. When
she enters her name and address, she gets a...
My girlfriend (we live together) got kicked out of our Spotify family plan. She probably didn't see the address verification email or something. Afterwards I re-invited her with the same email a...
Boa noite. A minha conta mudou de Premium Familiar para gratuita sem que
fizéssemos nenhuma alteração nela.Meu irmão é o titular do plano,
thomas@visani.com.br, e eu, louise@visani.com.br, fui retirada do
Premium Familiar pelo Spotify mesmo estando c...
Boa noite. A minha conta mudou de Premium Familiar para gratuita sem que fizéssemos nenhuma alteração nela. Meu irmão é o titular do plano, thomas@visani.com.br, e eu, louise@visani.com.br, fui reti...
we tried to make a spotify family acc but i tried to log in in my acc
before my parents typed in their information. now i am the main user
instead of my dad we canceld the contract but now we have to pay for the
first month. can we change this? we al...
we tried to make a spotify family acc but i tried to log in in my acc before my parents typed in their information. now i am the main user instead of my dad we canceld the contract but now we have t...
Dear Sir / Madam, With this I do not understand why the promotion for
the beginning of 2018 with 3 months Premium for only € 0.99 is not
activated on my account. I followed the instructions and then
transferred € 0.99 to ideal. This promotion took pl...
Dear Sir / Madam, With this I do not understand why the promotion for the beginning of 2018 with 3 months Premium for only € 0.99 is not activated on my account. I followed the instructions and then ...