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Premium Family

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Forum Posts

Solved!! Can't Use 2 Devices Simultaneously??

Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...

  • Casual Listener
  • JillianWilkie
  • Regular
  • 168269 Views
  • 32 replies
  • 9 likes
  • 168269 Views
  • 32 replies
  • 9 likes

I have a prepaid premium account. Now i want to upgrade it to a family account. Is it possible?

Hello,I have a prepaid premium account. Now i want to upgrade it to a family account. Is it possible or i have to wait till the end of my premium account?Br,

  • Newbie
  • Hello, I have a prepaid  premium account. Now i want to upgrade it to a family account. Is it possible or i have to wait till the end of my premium account? Br,  
  • 224 Views
  • 0 replies
  • 1 likes
  • 224 Views
  • 0 replies
  • 1 likes

Solved!! Family account for location

Hi, all, I have a somewhat complex question about Premium for Family. My account is registered in Germany because of a German credit card, but I am currently residing in South Africa with my family members and want to invite them to a family plan – h...

  • Regular
  • Hi, all,   I have a somewhat complex question about Premium for Family.   My account is registered in Germany because of a German credit card, but I am currently residing in South A...
  • TheTaiwanese
  • Regular
  • 1765 Views
  • 12 replies
  • 0 likes
  • 1765 Views
  • 12 replies
  • 0 likes

Spotify family; what to do?

I had a premium account, and upgraded to family. Invited tree persons, but what to do next? The persons got an email witha a code, but do they have to create their own account, and then use the code? Or what to do? They have created playlists in my a...

  • Newbie
  • I had a premium account, and upgraded to family. Invited tree persons, but what to do next? The persons got an email witha a code, but do they have to create their own account, and then use the c...
  • Luke
  • Spotify Star
  • 292 Views
  • 1 replies
  • 0 likes
  • 292 Views
  • 1 replies
  • 0 likes

Problem when accepting invitation for Family

Hi, when I click on the link to accept the invitation, the spotify page opens and it has the menu down the left, but the rest of the page is black and the code isn't prefilling anywhere. When I click on redeem at the bottom of the menu and enter the ...

  • Newbie
  • Hi, when I click on the link to accept the invitation, the spotify page opens and it has the menu down the left, but the rest of the page is black and the code isn't prefilling anywhere.  When I...
  • Luke
  • Spotify Star
  • 294 Views
  • 1 replies
  • 0 likes
  • 294 Views
  • 1 replies
  • 0 likes

3 - Oups ! Une erreur s'est produite. Réessayez plus tard.

Bonjour, comme beaucoup, je souhaite inviter mon petit frere.Il recoit bien l'email mais ensuite erreur.Je ne trouve aucune reponseMerci a tousCORDIALEMENTThierry

  • Casual Listener
  • Bonjour,   comme beaucoup, je souhaite inviter mon petit frere. Il recoit bien l'email mais ensuite erreur. Je ne trouve aucune reponse Merci a tous CORDIALEMENT Thierry
  • Ducatix-fr
  • Casual Listener
  • 1605 Views
  • 1 replies
  • 0 likes
  • 1605 Views
  • 1 replies
  • 0 likes

payment method

if I change my payment method and make a family account will I lose my originals playlists

  • Newbie
  • if I change my payment method and make a family account will I lose my originals playlists
  • Luke
  • Spotify Star
  • 275 Views
  • 1 replies
  • 0 likes
  • 275 Views
  • 1 replies
  • 0 likes

Pague por premium familiar pero no me permite usarlo

Buenas, saludos a todos.... anoche me suscribi como premium familiar, invite a 2 de mis hijos, ahora no me permite invitar a otro.Yo no figuro como premium en la pagina web pero si en la aplicacion! Que debo hacer?

  • Newbie
  • Buenas, saludos a todos.... anoche me suscribi como premium familiar, invite a 2 de mis hijos, ahora no me permite invitar a otro. Yo no figuro como premium en la pagina web pero si en la aplicacion...
  • 148 Views
  • 0 replies
  • 0 likes
  • 148 Views
  • 0 replies
  • 0 likes

MEMBROS DA FAMILIA EXCLUIDOS

Tenho um plano familia e dois membros foram excluidos e não conseguem confirmar que moram no mesmo endereço, como mudei de endereço faz alguns meses não lembro qual endereço que cadastrei minha conta(principal), aparece meu cep 27937-560(atual endere...

  • Newbie
  • Tenho um plano familia e dois membros foram excluidos e não conseguem confirmar que moram no mesmo endereço, como mudei de endereço faz alguns meses não lembro qual endereço que cadastrei minha conta...
  • 213lx6pf6koqj6o
  • Newbie
  • 520 Views
  • 3 replies
  • 1 likes
  • 520 Views
  • 3 replies
  • 1 likes

Re: Omzetten premium naar family

Ik heb een uitnodigingcode ontvangen voor Premium for Family.Ga naar deze pagina om in te loggen ....Wat moet ik dan doen?Kan nergens de activatiecode invoeren ook niet op de App?Alvast bedankt,Orlando

  • Newbie
  • Ik heb een uitnodigingcode ontvangen voor Premium for Family. Ga naar deze pagina om in te loggen .... Wat moet ik dan doen? Kan nergens de activatiecode invoeren ook niet op de App? A...
  • Hubo
  • Community Legend
  • 987 Views
  • 1 replies
  • 0 likes
  • 987 Views
  • 1 replies
  • 0 likes

AİLE ÜYELİĞİ HAKKINDA

Aynı adreste oturduğum ailemi, aile üyeliğime alamıyorum. adresin ana hesap ile uyuşmadığını söyleyen bir uyarı veriyor. ancak bu kullanıcıyı daha öncesinde aile üyeliğine dahil etmiştim, ödeme de bir problem olduğundan üyeliğim düşmüüş ve tüm aile ü...

  • Newbie
  • Aynı adreste oturduğum ailemi, aile üyeliğime alamıyorum. adresin ana hesap ile uyuşmadığını söyleyen bir uyarı veriyor. ancak bu kullanıcıyı daha öncesinde aile üyeliğine dahil etmiştim, ödeme de bi...
  • thetalhacu
  • Casual Listener
  • 959 Views
  • 1 replies
  • 5 likes
  • 959 Views
  • 1 replies
  • 5 likes

Estao removendo pessoas do meu plano familiar

Sou o adm de um plano familiar e estao removendo pessoas que moram comigo por causa do endereco. Ja vi em outros topicos aqui que pedem pra entrar em contato com o suporte pela pagina do Facebook ou pelo Twitter pra resolver o problema (que usabilida...

  • Newbie
  • Sou o adm de um plano familiar e estao removendo pessoas que moram comigo por causa do endereco. Ja vi em outros topicos aqui que pedem pra entrar em contato com o suporte pela pagina do Facebook ou ...
  • Bittencourt
  • Spotify Star
  • 613 Views
  • 1 replies
  • 0 likes
  • 613 Views
  • 1 replies
  • 0 likes

Delete

To delete

  • Newbie
  • To delete
  • 158 Views
  • 0 replies
  • 0 likes
  • 158 Views
  • 0 replies
  • 0 likes

Solved!! New spotify family account and no link to invite family members

HiI have just suscribed a Family account and I can't find any link to invite my family members in the family file.Could you please tell me how to solve it ?Thank you by advanceBest regardsStephane

  • Casual Listener
  • Hi I have just suscribed a Family account and I can't find any link to invite my family members in the family file. Could you please tell me how to solve it ? Thank you by advance Best regards S...
  • Luke
  • Spotify Star
  • 2644 Views
  • 5 replies
  • 0 likes
  • 2644 Views
  • 5 replies
  • 0 likes

Problemas con el plan familiar

No puedo agregar a mis familiares, les pide mi direccion y cuando escriben la direccion, les marca error. ¿Existe algun telefono de atencion a clientes o soporte tecnico?

  • Newbie
  • No puedo agregar a mis familiares, les pide mi direccion y cuando escriben la direccion, les marca error. ¿Existe algun telefono de atencion a clientes o soporte tecnico?
  • 303 Views
  • 0 replies
  • 0 likes
  • Direccion
  • 303 Views
  • 0 replies
  • 0 likes

Family won't play abroad.

Hey so I have a family premium account in Mexico, where I reside, but I'm on vacation in Chile and my account isn't premium anymore, the first two days I didn't have a problem but now when I open the app it says I have a free subscription. How can I ...

  • Newbie
  • Hey so I have a family premium account in Mexico, where I reside, but I'm on vacation in Chile and my account isn't premium anymore, the first two days I didn't have a problem but now when I open t...
  • samwightt
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for Family

I am trying to add my wife to my premium account. I‘ve sent her an invitation several times now but it doesnt work. She receives the invitation mail, is following all instructions and all it says is „ hoppla something went wrong. Please try it again ...

  • Music Fan
  • I am trying to add my wife to my premium account. I‘ve sent her an invitation several times now but it doesnt work. She receives the invitation mail, is following all instructions and all it says is ...
  • MikeKuhlmann
  • Music Fan
  • 306 Views
  • 2 replies
  • 0 likes
  • 306 Views
  • 2 replies
  • 0 likes

Problema validacao plano familiar

Meu marido possui plano familiar e me convidou, porem, ao receber o convite sou direcionada para uma pagina que pede para que eu valide meus dados e endereco, feito isso, informa que houve um erro e pede para que eu refaca o mesmo cadastro e o erro p...

  • Newbie
  • Meu marido possui plano familiar e me convidou, porem, ao receber o convite sou direcionada para uma pagina que pede para que eu valide meus dados e endereco, feito isso, informa que houve um erro e ...
  • 204 Views
  • 0 replies
  • 0 likes
  • 204 Views
  • 0 replies
  • 0 likes

Family Premium

If I upgrade to a family account can I keep my already downloaded music on more than one of the accounts?

  • Newbie
  • If I upgrade to a family account can I keep my already downloaded music on more than one of the accounts?
  • Luke
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Don't manage to enroll a family member

I am trying to add a member of my family and the form he has to fill is a complete nonsense designed to confuse people and avoid to enroll you family.Full Name:. Who's full name? Mine? His?A lot of inputs where despite trying again and again we don't...

  • Casual Listener
  • I am trying to add a member of my family and the form he has to fill is a complete nonsense designed to confuse people and avoid to enroll you family. Full Name:. Who's full name? Mine? His? A...
  • javierfvargas
  • Casual Listener
  • 750 Views
  • 4 replies
  • 0 likes
  • 750 Views
  • 4 replies
  • 0 likes