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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
I currently have a family subscription that worked ok for more than 6 months, for me and the other 4 family members that live with me . We recently received emails asking us to confirm our postal codes and cancelled the premium access for the other m...
Hi all, I have premium family and wanted to invite my son. He received the invitation and needed to type in the adress. It said he can`t be verified, as it is not the same adress. But when I look into my spotify account I can`t find any adress that I...
Necesito ayuda, hace unos meses un compañero de trabajo me añadio a su plan familiar con lo cual estube sin problemas, hace poco se cancelo mi suscripcion con el y pase a ser usuario free. Actualize mi cuenta a una cuenta familiar pero aparece el nom...
I paid for the account but did not get a link to send to members. Is there a way to get a new link without getting a new account?
Hi, My medical school doesn't pop up in the list of options. What should I do? Thanks!
Aparece un antiguo contacto mio como administrador de la cuenta, no lo puedo borrar que puedo hacer ? cancelar el plan PREMIUM FAMILIAR o que hago, ese contacto ya lo habia eliminado antes no se como llego a ser administrador
I pay my spotify premium with my debit car. Onfortunately this month there wasn't enough money on the card, so my subscribtion changed from premium to free. Now I have enough money on my card, but I still don't have premium again. Do I have to wait u...
My Spotify account is logged in through Facebook, so when my dad sends me an invite to get on Spotify Premium through the family plan, it won't go to my email because my Spotify is connected to my Facebook. How do I disconnect my Spotify from my Face...
Ich möchte aus meiner Liste 1 Person entfernen aber es kommt eine Fehlermeldung sobald ich auf die Person drauf drücke.alle anderen könnte ich entfernen !!Fehlermeldung: Hoppla! Da ist wohl etwas schiefgegangen. Versuch es noch mal.kann mir da jemand...
Hi there. I think I've made a right mess of upgrading to a family account from my premium one.I entered my wife's name and email thinking I was adding her to the household but soon realised I was supposed to be entering my details here. I've attached...
I am usinf spotify premium for my family. What if we are going on holiday? What will happen to my account? Will it be delated? Please answer me
Hallo, ich habe mein abo gekündigt und war danach auf Spotify Free. nun habe ich Premium wieder angemeldet aber die Adresse konnte ich dennoch nicht neu eingeben sondern diese war anscheinend schon eingetragen. dh ich müßte auch meinen account komple...
Me and my wife we live in the same flat as usual and we both had premium for a long time. When spotify family was announced we went for it. Then several months later spotify kicked my wife from my family account. Now i think this was becouse we did n...
Hello I have a Premium Spotify account and when I upgraded it to Family, I must have messed it up. My profile is correct, but when I go to the page for managing family members the 'YOU' is my son not me, and I cannot change it. I have tried 'edit pro...
Hello, I have a premium spotify account and my son who lives at the same address is a family member. When i am travelling and listening to spotify, say in a hotel room, if he uses spotify via sonos at home, I am cut off. what do I do?
Buongiorno.Dopo quasi due mesi di utilizzo , un membro della mia famiglia è stato scollegato dal mio account premium. Ora se le mando l'invito non riesce ad accettarlo poiché le viene detto che il suo indirizzo non può essere verificato. Grazie dell'...
Tengo un problema y es que yo tenía mi cuenta premium gracias a una invitación a una cuenta familiar pero de un momento a otro me quitaron del plan y ahora tengo plan free cosa que no entiendo y me incomoda mucho
Tive um problema com meu cartao e minha conta foi pausada. Com isso, todos os membros do plano familiar tambem foram desconectados. Gostaria de voltar tudo como estava antes, como fazer? Vi que tenho que cadastrar tudo de novo!? Tenho que enviar os c...
Como puedo eliminar un usuario administrador de mi plan familiar
This is really silly, but I just bought the family plan for my household and I thought it was asking me initially to enter who I was inviting to my account so I entered my wife's name, unfortunantly I was susposed to enter my name and then add member...