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Get help verifying your Premium for Family.
The mail with request of spotify to verify the home adress was on spam and now a family member is blocked for 12 months. How can I reactivate the account?
Hello,I recently upgraded to Premium so I could share Spotify with my mom. But if I'm listening to mine, she can't listen to hers, and vice versa. She was at work listening to her playlist, and I was at home searching songs, but I could HEAR what SHE...
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue why am I getting ads on my premium family plan? I thought the whole point of paying for a pr...
On holidays and Spotify not working
I have a premium Family plan. The person listed as "manager" is my former daughter-in-law who cheated on my son and moved out of the house. How can I delete her as manager? I pay the bill but am not the manager
PlanPremium Family Philippines DeviceMacbook Air M1 Operating SystemVentura OS My Question or IssueFor some odd reason, my automatic payment didn't go through and my Family Subscription was cancelled. I renewed and now I had to input an address to ad...
Plan/Premium FamilyCountryFrance My Question or IssueMy daughter turned 13. I sent her a link to join our Family account. Turned out that when filling the form it said she had not the required age to get a Spotify account… The required age is suppose...
Hi every oneOur Family plan has been discontinued due to expired bank card.I am prompted to update my payment method.But it says my plan is "premium personnal"Is it possible to have my family back at once ?Or do I have to start a make a new family pl...
PlanFamily PremiumCountryGermanyDeviceDiverseOperating SystemAndroid My Question or IssueThere is a lot of content that is shown in Spotify for Kids, but if we click on it, there's only an error message: "Hoppla, dies ist gerade nicht verfügbar." (so...
Hi everyoneI want to leave a Family Premium account. The account is not mine. What will happen with the account and the other familiy members, will the account still exists, or will the abo will be quitted?
PlanPremiumCountryUSDeviceChrome, Firefox, SafariOperating SystemWindows 10, iOS17 My Question or IssueI am trying to enable explicit content on a member, but when I select the option to manage members, nothing is clickable. It's just a static list o...
PlanPremium FamilyCountryUSADeviceiPhone Operating System My Question or IssueI am the Plan Manager for my Premium Family account, but the only person who uses Spotify is my daughter, who is a student. How can I make her the Plan Manager on a Student...
PlanPremium FamilyMy Question or IssueJoined a Spotify premium family a couple weeks ago and I got an email today saying: “Good music is made to be shared with friends. So if they've never tried Premium before, give them 2 free months on us.” The ema...
I have monthly premium for family plan, how do I pass to the annual plan?
Invited my daughter to create an account under my Premium Family Plan and it was fine for a few weeks but it recently started logging her out randomly and now cant sign back in. Says wrong username/password combo. When trying to reset password it say...
Plan: family premiumCountry: SwitzerlandOperating System: Android My Question or IssueI am having a premium family subscription and have invited a few family members. If they want to join, they fail because the address is not the same. I cannot see m...
After receiving invite link, I tried to enter the registered address, but even the building name can't be found. Tried to use incognito and even registered on the exact location but still can't find.
I have a Premium individual account and my monthly fee just got charged yesterday. I want to join my brother's Family plan. What happens if I accept the invite now - do I lose the money I just paid and end up paying for both for the month? If so, is ...
My wife and I share a premium family account. I am able to access audiobooks but they are not available to her? How can I get her access?
I thought the family plan was to allow us to listen separately without changing what someone else was listening to but my family made it known today that it wasn’t working like that and I would like to know why
I am currently subscribed to the Premium Family plan with monthly payments. I would like to know if it's possible to switch to a manual payment option for this plan and how to do it.
PlanPremium family Country Australia Device(Samsung Galaxy Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue