Premium Problem

[ysbastemur03]

I thought that student premium discount includes high schoolers too. I paid but I couldn't get premium. How can I get repaid ? 

[phan_times]

Sadly the student premium is only for college studnets, how did you pay, but not get premium? I do not understand your problem. If you never finished setting up your student account, which you couldn't without putting in your college then your card should not be charged.

[ysbastemur03]

Sadly, I paid. Yes, it's stated that it won't be paid till I confirm my
studentship but if you look at the attachment you'll see.

[phan_times]

What attatchment?

[ysbastemur03]

[phan_times]

That is odd. Contact spotify customer support to fix the problem.  https://support.spotify.com/us/contact-spotify-support/_ga=2.143808627.717774624.1517035523-17444096....

And say the porblem is subscription. Hope this helps.

[ysbastemur03]

Thank you very much!

[phan_times]

No problem, kudos would be greatful, but not necessary, if that did work for you then mark it as solution so others don't have to waste time looking through this post to try and answer a question already answered. Glad to help. 🙂

[ysbastemur03]

Link doesn't work. 404 Not Found

[phan_times]

Yeah try this link https://support.spotify.com/contact-spotify-support/

[ysbastemur03]

They said you'll be repaid in 48 hours but despite 2 days I'm not repaid. 

[phan_times]

Could be 48 business hours and again you can always just contact them again

[e911corbin]

So Highschoolers can get a discount on this? I thought it was just for college students

[ysbastemur03]

No, sadly we can't.

[ysbastemur03]

After those days, I'm not repaid. How I can get repaid?