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Premium Student

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • akazzzzzz_
  • Visitor
  • 24732 Views
  • 18 replies
  • 0 likes
  • Premium for Students
  • 24732 Views
  • 18 replies
  • 0 likes

Superuser Contribution I paid but I couldn't get the membership

PlanFree/PremiumCountry Device Operating System My Question or Issue When I was proving that I was a student, I received a call at that time and I had to quit. Afterwards I realized that the money was taken and premium did not come out. It went to va...

  • Newbie
  • Plan Free/Premium Country   Device   Operating System     My Question or Issue  When I was proving that I was a student, I received a call at that time and I had to...
  • JulianA_Bogota
  • Roadie
  • 627 Views
  • 2 replies
  • 0 likes
  • 627 Views
  • 2 replies
  • 0 likes

How to switch from student version to "classic" premium

Hey, i have already searched for it and could only Switch to Family or go without Premium.I am no longer a student and want to pay the normal Price.

  • Casual Listener
  • Hey, i have already searched for it and could only Switch to Family or go without Premium. I am no longer a student and want to pay the normal Price.
  • Keanu_C
  • Community Legend
  • 776 Views
  • 5 replies
  • 0 likes
  • 776 Views
  • 5 replies
  • 0 likes

Can I get my money back if spotify charged me too much?

PlanSpotify Premium StudentCountry GermanyDeviceDell PCOperating SystemWindows 8 My Question or IssueI am a student and recieved the lower fare for students. last month i was automatically charged the full membership price but I was still a student a...

  • Newbie
  •   Plan Spotify Premium Student Country  Germany Device Dell PC Operating System Windows 8   My Question or Issue I am a student and recieved the lower fare for students. l...
  • mborunda
  • Newbie
  • 546 Views
  • 1 replies
  • 0 likes
  • 546 Views
  • 1 replies
  • 0 likes

Premium

PlanPremiumCountry England DeviceiPhone X Operating SystemiOS 11 My Question or Issue I am joined student premium last night by accident but also just joined family premium today, does that mean I won’t be charged for the student premium as someone e...

  • Newbie
  • Plan Premium Country  England  Device iPhone X  Operating System iOS 11   My Question or Issue  I am joined student premium last night by accident but also just joi...
  • Maxim
  • Spotify Star
  • 392 Views
  • 1 replies
  • 0 likes
  • 392 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student discount with 99p offer??

Hi there, I have the 99p offer finishing august. But my student discount expires forever at the end of this month so want to use it. Does spotify allow us to buy the student discount offer now but starts it after the 99p offer finishes in august? or ...

  • Newbie
  • Hi there,   I have the 99p offer finishing august. But my student discount expires forever at the end of this month so want to use it.    Does spotify allow us to buy the student d...
  • JulianA_Bogota
  • Roadie
  • 662 Views
  • 1 replies
  • 0 likes
  • Student
  • 662 Views
  • 1 replies
  • 0 likes

Already have an account will like to get the student discount

I already have a premium account but will like to apply for the student discount, problem the system doesn't register my university. Please assist if you can. Thanks,Laura

  • Newbie
  • I already have a premium account but will like to apply for the student discount, problem the system doesn't register my university. Please assist if you can.   Thanks, Laura
  • Bethany_Dawn
  • Community Legend
  • 401 Views
  • 1 replies
  • 0 likes
  • 401 Views
  • 1 replies
  • 0 likes

Wechsel zu Studentenrabatt - seltsames Passwort

Hej, ich habe bisher ein Free-Konto und möchte jetzt den Studentenrabatt buchen. Wenn ich mich über UNIDAYS anmelde, bin ich auf ein Mal nicht mehr mit meinem normalen Benutzernamen eingeloggt, sondern mit einer langen, seltsamen Kombination aus Buch...

  • Newbie
  • Hej, ich habe bisher ein Free-Konto und möchte jetzt den Studentenrabatt buchen. Wenn ich mich über UNIDAYS anmelde, bin ich auf ein Mal nicht mehr mit meinem normalen Benutzernamen eingeloggt, sonde...
  • Maxim
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Student Discount Account Problem

Hello! I upgraded my spotify account with student discount. Money was withdrawn but I cannot use premium. What should I do now? Thanks.

  • Newbie
  •   Hello!  I upgraded my spotify account with student discount. Money was withdrawn but I cannot use premium. What should I do now? Thanks.
  • Keanu_C
  • Community Legend
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify me robo

Ayuda! spotify me hizo un cargo doble a mi tarjeta siendo estudiante

  • Newbie
  • Ayuda! spotify me hizo un cargo doble a mi tarjeta siendo estudiante
  • SergioDavid
  • Roadie
  • 482 Views
  • 1 replies
  • 0 likes
  • 482 Views
  • 1 replies
  • 0 likes

Superuser Contribution student discount

hi, I bought a student discount for my account, when the "student document is verified" from spotify mail, i clicked the link and in this mail, there is no payment, says. I tried 3 times to pay this amount but it does not confirm it. But when I say m...

  • Newbie
  • hi, I bought a student discount for my account, when the "student document is verified" from spotify mail, i clicked the link and in this mail, there is no payment, says. I tried 3 times to pay thi...
  • SergioDavid
  • Roadie
  • 456 Views
  • 1 replies
  • 0 likes
  • 456 Views
  • 1 replies
  • 0 likes

Superuser Contribution SheerID Verification

Hi.I have a problem with my student verification. I'm a student in the US, but I want to pay for my premium account with my Turkish credit card, as I'm an international student. Spotify's SheerID verification does not have USA to choose from the coun...

  • Newbie
  • Hi. I have a problem with my student verification. I'm a student in the US, but I want to pay for my premium account with my Turkish credit card, as I'm an international student.  Spotify's Sh...
  • SergioDavid
  • Roadie
  • 736 Views
  • 1 replies
  • 0 likes
  • 736 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify for college students

Hello, A few days ago, i've submitted some documents to get spotify premium for college students. But nothing did happen after that. No emails or notifications. What can i do?

  • Newbie
  • Hello,   A few days ago, i've submitted some documents to get spotify premium for college students. But nothing did happen after that. No emails or notifications. What can i do?
  • SergioDavid
  • Roadie
  • 614 Views
  • 2 replies
  • 0 likes
  • 614 Views
  • 2 replies
  • 0 likes

Me cobraron 2 veces plan universitario y sigo siendo free

Se me realizaron cargos a mi tarjeta por 2 meses del valor premium con el descuento universitario, pero mi estado sigue siendo free. Ademas no pude verificar los datos de la universidad porque no me llevo a la pagina. ¿Que puedo hacer?

  • Visitor
  • Se me realizaron cargos a mi tarjeta por 2 meses del valor premium con el descuento universitario, pero mi estado sigue siendo free. Ademas no pude verificar los datos de la universidad porque no me ...
  • 1nxdzpb-_0dm3
  • Newbie
  • 1122 Views
  • 7 replies
  • 0 likes
  • 1122 Views
  • 7 replies
  • 0 likes

Plano de estudante não funciona

PlanPremiumCountry BrasilDeviceMoto g4 plusOperating SystemAndroid 7My Question or Issue Eu sou assinante premium, ativei o plano de estudante, mas estou sendo debitado como se não estivesse com plano ativo.

  • Newbie
  • Plan Premium Country  Brasil Device Moto g4 plus Operating System Android 7 My Question or Issue  Eu sou assinante premium, ativei o plano de estudante, mas estou sendo debitado co...
  • Bittencourt
  • Spotify Star
  • 599 Views
  • 1 replies
  • 0 likes
  • Other
    Student
  • 599 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT CHARGED BEFORE APPROVAL

PlanFree/PremiumCountry EcuadorDevice(Macbook Pro late 2016)Operating System(iOS 10) My Question or IssueHi Spotyfy charged me the 2,99 price without verifiyng if I can apllied and they clearly said no charges until finish the next step, I'm not ok w...

  • Newbie
  • Plan Free/Premium Country  Ecuador Device (Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue Hi Spotyfy charged me the 2,99 price without verifiyng if I can ...
  • Maxim
  • Spotify Star
  • 298 Views
  • 1 replies
  • 0 likes
  • 298 Views
  • 1 replies
  • 0 likes

Superuser Contribution COBRO PREMIUM ESTUDIANTE Y NO ACTIVARON CUENTA

mi usuario es gaboloya y mi correo es *snip*, me hicieron el cobro para premium estudiante el 1 de mayo y a la fecha no me han activado mi cuenta premium, mandé la constancia de estudios y no tuve respuesta.

  • Casual Listener
  • mi usuario es gaboloya y mi correo es *snip*, me hicieron el cobro para premium estudiante el 1 de mayo y a la fecha no me han activado mi cuenta premium, mandé la constancia de estudios y no tuve re...
  • Alfredo
  • Roadie
  • 577 Views
  • 3 replies
  • 1 likes
  • 577 Views
  • 3 replies
  • 1 likes

Superuser Contribution payment made but did not give premium

Student was held £ 6.99 I paid my fee two times, but the premium did not happen, I want it back.

  • Newbie
  • Student was held £ 6.99 I paid my fee two times, but the premium did not happen, I want it back.
  • SergioDavid
  • Roadie
  • 325 Views
  • 1 replies
  • 0 likes
  • 325 Views
  • 1 replies
  • 0 likes

Superuser Contribution Check when my student discount expires?

I want to check when my discount will expire so I can re-verify in time or plan to cancel. How can I check when my account will not be under the student discount anymore? I am not looking for the upcoming renewal date, that doesn't tell me what I wan...

  • Newbie
  • I want to check when my discount will expire so I can re-verify in time or plan to cancel. How can I check when my account will not be under the student discount anymore? I am not looking for th...
  • SergioDavid
  • Roadie
  • 4968 Views
  • 1 replies
  • 0 likes
  • 4968 Views
  • 1 replies
  • 0 likes

Superuser Contribution Geen bevestiging aanmelding hogeschool

Hallo, 4 maanden geleden heb ik mijn hogeschool aangemeld om zo in aanmerking te komen voor de studentenkorting. Mijn school stond niet in de lijst. Maar ik heb nog steeds niks gehoord. Kan iemand helpen? Groet Marco

  • Newbie
  • Hallo,  4 maanden geleden heb ik mijn hogeschool aangemeld om zo in aanmerking te komen voor de studentenkorting. Mijn school stond niet in de lijst. Maar ik heb nog steeds niks gehoord. Kan ie...
  • SergioDavid
  • Roadie
  • 432 Views
  • 1 replies
  • 0 likes
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution Premium for students

Hello. How can I activate premium if I am a student of Ukrainian university and I already paid for it?

  • Newbie
  • Hello. How can I activate premium if I am a student of Ukrainian university and I already paid for it?
  • SergioDavid
  • Roadie
  • 402 Views
  • 1 replies
  • 0 likes
  • 402 Views
  • 1 replies
  • 0 likes