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Premium Student

Get help verifying your Student Discount.

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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25264 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25264 Views
  • 19 replies
  • 0 likes

Discount for university students

Hello,I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my bank account. Yet I'm not a premium user. In that momen...

  • Casual Listener
  • Hello, I'm Sılam from Turkey. Yesterday I wanted to get a premium account with a student discount and I have sent all the documents needed to Spotify and the money (6,99 TL) has been sent from my ba...
  • silamcelik3
  • Casual Listener
  • 520 Views
  • 6 replies
  • 0 likes
  • 520 Views
  • 6 replies
  • 0 likes

Re: Double Charged

Hi,I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the documents as well. Whatever the case, I just need one member...

  • Newbie
  • Hi, I'm a student and I have been charged 3x. (1 $4.99 student promos and 1 $9.99 regular monthly membership one one day and 1 $4.99 student promo the next day). I have trouble uploading the docum...
  • osornios
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

Studentenrabatt

Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach einer persönlichen E- Mail Adresse meiner Schule , di...

  • Casual Listener
  • Seit über einem Monat versuche ich über UNiDAYS meinen Schülerrabatt zu verlängern.Meinen Schülerausweis habe ich schon mehrfach gesendet und leider kommen nur Standartantworten mit der Frage nach ei...
  • Maxim
  • Spotify Star
  • 617 Views
  • 3 replies
  • 0 likes
  • 617 Views
  • 3 replies
  • 0 likes

99 cent und dann Studentenabo

Liebes Spotify-Team, ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin? Liebe Grüße, Lizzy

  • Newbie
  • Liebes Spotify-Team,   ist es möglich, dass ich die 3-Monats-Aktion für 99Cent mache und danach das 5-€-Angebot für Studenten benutze, da ich Studentin bin?   Liebe Grüße, Lizzy
  • Maxim
  • Spotify Star
  • 1428 Views
  • 3 replies
  • 0 likes
  • 1428 Views
  • 3 replies
  • 0 likes

I've been charged and SheerID can not verify my status

Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back. Thank You.

  • Casual Listener
  • Hi, I recently subscribed for the student discount and I've been charged to my card, although SheerID can not verify my status as a student. Please help, I want my mone back.  Thank You.  ...
  • Jacob
  • Community Legend
  • 370 Views
  • 3 replies
  • 0 likes
  • 370 Views
  • 3 replies
  • 0 likes

Discount for High school students

I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then it said that this school is not on the list. It also...

  • Newbie
  • I didn't know if the student discount was for high school and college so i tried to confirm that im a student. I put in my payment stuff and te student confirmation and clicked get premium and then i...
  • osornios
  • Spotify Star
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Spotify got my money but I'm not premium

The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i solve this problem?

  • Newbie
  • The process for the student campaign was half finished but spotify got paid.I could not send documents to sheerid. Now I can not verify again with sheerid and the account was not premium .How can i s...
  • JESSIESIQUER
  • Newbie
  • 1012 Views
  • 2 replies
  • 0 likes
  • 1012 Views
  • 2 replies
  • 0 likes

Solved!! Student discount

I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except last month and this month, now It's taking $9.99 ou...

  • Newbie
  • I signed up for the $4.99 student premium price I think last november. My college came up while signing up for that package, and it was taking the $4.99 rate out of my account for every month except ...
  • kejt_
  • Community Legend
  • 328 Views
  • 1 replies
  • 0 likes
  • 328 Views
  • 1 replies
  • 0 likes

No Longer A Student

I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium. How do I change my account information to show that I am n...

  • Newbie
  • I am no longer a student but it is still trying to charge me the student price. Since I am not a student, I cannot verify my information with a college and it's not letting me pay my premium.  H...
  • MattSuda
  • Spotify Star
  • 497 Views
  • 1 replies
  • 0 likes
  • 497 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Students payments Problem

Hello i applied to take advantage of the student discount but i was not accepted and the money did not come backTürkçe: spotify öğrenci indiriminden yararlanmak için kart bilgilerini girdim kabul edilmedim ama spotify paramı yine geri vermedi ve en a...

  • Regular
  • Hello i applied to take advantage of the student discount but i was not accepted and the money did not come back Türkçe: spotify öğrenci indiriminden yararlanmak için kart bilgilerini girdim kabul...
  • Efekilic
  • Regular
  • 757 Views
  • 11 replies
  • 0 likes
  • 757 Views
  • 11 replies
  • 0 likes

Cannot Change Email Through Facebook

Hello,I am trying to switch from Spotify Premium to the student discount. I am signed up through Facebook and changed my facebook email to my school email, but Spotify won't recognize that I changed the email. How can I get Spotify to recognize the c...

  • Newbie
  • Hello, I am trying to switch from Spotify Premium to the student discount. I am signed up through Facebook and changed my facebook email to my school email, but Spotify won't recognize that I change...
  • 171 Views
  • 0 replies
  • 0 likes
  • 171 Views
  • 0 replies
  • 0 likes

Solved!! Student premium Belgium NO PAYPAL?

Hello Where is the paypal payment? It's everywhere but not there? Or is there a support (telephone)number? Thanks

  • Newbie
  • Hello   Where is the paypal payment? It's everywhere but not there? Or is there a support (telephone)number?    Thanks
  • Maxim
  • Spotify Star
  • 411 Views
  • 1 replies
  • 0 likes
  • 411 Views
  • 1 replies
  • 0 likes

Student discount in Poland

Hi,I created order no. 528001043565077 and started the SheerId Verification.Today I have received mail that my verification had been seccusfully completed.I clicked on the Spotify logo,and saw the error message: It looks like your credit card not wor...

  • Casual Listener
  • Hi, I created order no. 528001043565077 and started the SheerId Verification. Today I have received mail that my verification had been seccusfully completed. I clicked on the Spotify logo, ...
  • KerbenII
  • Casual Listener
  • 822 Views
  • 4 replies
  • 0 likes
  • 822 Views
  • 4 replies
  • 0 likes

Student Discount

Hi today morning I wanted to a buy a student premium account. But two times I tried and something go wrong. Finally I prefer to buy a normal premium. After I checked my bank credit card account they took 2 times student premium price and 1 normal pre...

Ekran Resmi 2017-05-30 09.43.35.png
  • Casual Listener
  • Hi today morning I wanted to a buy a student premium account. But two times I tried and something go wrong. Finally I prefer to buy a normal premium. After I checked my bank credit card account they ...
  • yalcin
  • Casual Listener
  • 225 Views
  • 2 replies
  • 0 likes
  • 225 Views
  • 2 replies
  • 0 likes

Changing to student account and charged immediately

I just changed my premium account to a student one, and was charged R$ 10,00 from my credit card, when it should have been only R$ 8,50 in 04/05. Why this happened? Thanks!

  • Newbie
  • I just changed my premium account to a student one, and was charged R$ 10,00 from my credit card, when it should have been only R$ 8,50 in 04/05. Why this happened? Thanks!
  • hotnspicyyyyyy
  • Roadie
  • 242 Views
  • 1 replies
  • 0 likes
  • 242 Views
  • 1 replies
  • 0 likes

STUDENT DISCOUNT

I have already received an email of SheerID of the confirmation that I'm able to use the Student Discount on Spotify. But when I click on the link of the e-mail, an error appears to me and I have to repeat the progress of the verification of SheerID,...

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  • Newbie
  • I have already received an email of SheerID of the confirmation that I'm able to use the Student Discount on Spotify. But when I click on the link of the e-mail, an error appears to me and I have to ...
  • nataliefuentebe
  • Newbie
  • 313 Views
  • 2 replies
  • 0 likes
  • 313 Views
  • 2 replies
  • 0 likes

Student discount expired, resigned, will I get charged twice and/or refunded?

My student discount expired and I found this out since I was then charged $10 instead of the $5. I went to renew my student membership. Will I now get charged another $5? Or will it now be $15?

  • Newbie
  • My student discount expired and I found this out since I was then charged $10 instead of the $5. I went to renew my student membership. Will I now get charged another $5? Or will it now be $15?
  • Robert_W
  • Community Legend
  • 193 Views
  • 1 replies
  • 0 likes
  • 193 Views
  • 1 replies
  • 0 likes

Superuser Contribution Student Premium

Hello.Last day ı bought student premium and ı sent my student information to spotify to verify.Today my information is varified and my credit card was charged.Yet, my account is not premium. ID:ragip.sari***** (starred out for security) Images also r...

  • Casual Listener
  • Hello.Last day ı bought student premium and ı sent my student information to spotify  to verify.Today my information is varified and my credit card was charged.Yet, my account is not premiu...
  • Melody
  • Spotify
  • 237 Views
  • 2 replies
  • 0 likes
  • 237 Views
  • 2 replies
  • 0 likes

Student

I sent my lesson schedule to take advantage of Spotify student status. My subscription to Spotify Premium did not materialize even though my credit card was charged. ID: dilantrgt

  • Newbie
  • I sent my lesson schedule to take advantage of Spotify student status. My subscription to Spotify Premium did not materialize even though my credit card was charged. ID: dilantrgt
  • cadmielp
  • Roadie
  • 238 Views
  • 2 replies
  • 0 likes
  • 238 Views
  • 2 replies
  • 0 likes

Charged twice for the same account

Hi, I really need some help.I was initially charge on my regular card for a premium student account. But I then decided to change the card for the payment, and spotify charged me again on the other card. In sum, there were two payments for one accoun...

  • Newbie
  • Hi, I really need some help. I was initially charge on my regular card for a premium student account. But I then decided to change the card for the payment, and spotify charged me again on the other...
  • Jacob
  • Community Legend
  • 237 Views
  • 1 replies
  • 0 likes
  • 237 Views
  • 1 replies
  • 0 likes