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Forum Posts

Solved!! Verification unsuccessful as voucher already used

PlanPremiumCountryUnited Kingdom Device(iPhone 7, Macbook Pro late 2016)Operating System(iOS) My Question or IssueI have tried to change my subscription to student and verify through ShearId but it says it has been unsuccessful due to the voucher alr...

  • Newbie
  • Oussama3
  • Visitor
  • 25094 Views
  • 19 replies
  • 0 likes
  • Premium for Students
  • 25094 Views
  • 19 replies
  • 0 likes

[Community] Student discount should also apply to trainees

It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right. Many services that offer student discounts have also adapted their offers for train...

  • Visitor
  • It is commendable that there is a 50% discount for students, but trainees are unfortunately left out in the cold, although they would theoretically also have a right.   Many services that o...
  • Luke
  • Spotify Star
  • 1406 Views
  • 1 replies
  • 4 likes
  • 1406 Views
  • 1 replies
  • 4 likes

Superuser Contribution Premium student changed my itself to regular premium

PlanPremium studentCountrySwedenDevice(Samsung galaxy S10+)Operating System(Android version 11) My Question or IssueHello! I have had premium student since mars 2020 and I paid 49sek for it varje month but then this month mars 2021 the premium studen...

  • Newbie
  • Plan Premium student Country Sweden Device (Samsung galaxy S10+) Operating System (Android version 11)   My Question or Issue Hello!   I have had premium student since mars 2020...
  • Novy
  • Moderator
  • 2019 Views
  • 7 replies
  • 1 likes
  • Premium for Students
  • 2019 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution My college is not on your list

I'm studying at the Tech College in Denmark. It is stated on your website that when you go to college you can get a discount. Why is Tech College not part of your discount? Is there another way to get your discount as a student if your college is not...

  • Newbie
  • I'm studying at the Tech College in Denmark. It is stated on your website that when you go to college you can get a discount. Why is Tech College not part of your discount? Is there another way to ge...
  • Ivan
  • Spotify Legend
  • 58365 Views
  • 4 replies
  • 1 likes
  • 58365 Views
  • 4 replies
  • 1 likes

Superuser Contribution "You have already redeemed this offer" when trying to get student discount

PlanFreeCountryBrazilDeviceGalaxy j7 primeOperating SystemAndroid OreoMy Question or Issue Right after logging on my university website to get confirmation, a mensagem apeared saying that It worked, but after that, when i was back at the Spotify webs...

  • Visitor
  • Plan Free Country Brazil Device Galaxy j7 prime Operating System Android Oreo My Question or Issue   Right after logging on my university website to get confirmation, a mensagem a...
  • Ivan
  • Spotify Legend
  • 82862 Views
  • 16 replies
  • 2 likes
  • Premium for Students
  • 82862 Views
  • 16 replies
  • 2 likes

Superuser Contribution Recurring paymnt error (India)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10, etc.) My Question or Issue Users from India are facing a subscription issue for Spotify due to a new banking policy th...

  • Gig Goer
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10, etc.)   My Question or Issue  ...
  • Eni
  • Moderator
  • 1954 Views
  • 1 replies
  • 2 likes
  • Premium for Students
  • 1954 Views
  • 1 replies
  • 2 likes

[Community][Other] Spotify Premium for Students

Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy being a student for that long, but with the power of musi...

  • Visitor
  • Hello! I'm wondering if there's been any thought into providing student discounts for students who can prove they are actively enrolled for longer than the provided 4 year limit? It's not easy b...
  • Maxim
  • Spotify Star
  • 673 Views
  • 1 replies
  • 0 likes
  • 673 Views
  • 1 replies
  • 0 likes

Student Package Problem

I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.

  • Visitor
  • I am unable to access hulu and showtime with my student package. Whenever I sign in with my credentials it logs me in but does not give me access to using the platforms.
  • Billy-J
  • Spotify Star
  • 718 Views
  • 1 replies
  • 0 likes
  • 718 Views
  • 1 replies
  • 0 likes

Подписка для студентов Колледжей в России

Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна если бы такая возможность появилась.

  • Newbie
  • Студентов колледжей также много как и студентов ВУЗов в России Так почему уже у студентов колледжей нет возможности оформить подписку для студента. Я считаю это нечестно. Я была бы очень благодарна е...
  • Bella_K
  • Composer
  • 1532 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1532 Views
  • 1 replies
  • 0 likes

Can't cancel premium student

PlanPremium for StudentCountryIndonesiaDevicePCOperating SystemWindows 10My Question or IssueI just bought the Premium Family Plan, but haven't stopped subscribing to the Premium Student Plan. I can't find way to unsubscribe the plan. How do I unsubs...

  • Visitor
  • Plan Premium for Student Country Indonesia Device PC Operating System Windows 10 My Question or Issue I just bought the Premium Family Plan, but haven't stopped subscribing to the Premium St...
  • Emilia_8
  • Community Legend
  • 650 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 650 Views
  • 1 replies
  • 0 likes

Error processing my payment

I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, it just said that an error ocurred processing the p...

  • Newbie
  • I recently got a notification on Spotify that my payment method needed to be updated because they weren't able to charge me. I tried switching it to another credit card, but when i put all the data, ...
  • Billy-J
  • Spotify Star
  • 790 Views
  • 1 replies
  • 1 likes
  • Premium for Students
  • 790 Views
  • 1 replies
  • 1 likes

Superuser Contribution Premium only lasting 4 years

Hello fellow Spotify users,I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students are only in College/Universities for 4 years. H...

  • Newbie
  • Hello fellow Spotify users, I have been a Spotify Student Premium user for 4 years now and the student plan has finally ended. Now I can see how the 4 year plan would make sense considering most students...
  • hannahdivic28
  • Visitor
  • 2628 Views
  • 2 replies
  • 9 likes
  • Premium for Students
  • 2628 Views
  • 2 replies
  • 9 likes

Superuser Contribution University Student Subscription- Notifications

PlanPremiumCountryCanadaDeviceAndroid/PCOperating Systemwindows 10 My Question or IssueWhy do I not receive emailed notifications regarding the expiry date of my student subscription? Yes I know there is a "pop-up" that shows up on the app that warns...

  • Casual Listener
  • ...our end. This is extremely unprofessional resulting in me considering other music platforms and cancelling my premium subscription. On top of that, why do students have to re-authorize their student s...
  • MirzaAli89
  • Casual Listener
  • 785 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 785 Views
  • 2 replies
  • 0 likes

Superuser Contribution Student Premium Problem

I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. The next time I try to verify that I am a student a...

  • Casual Listener
  • I have been using my student account for a year. I had to verify again that I was a student. I did the process. Spotify admitted that I am a student, but has been charging regular fees for 3 months. ...
  • Jeremy
  • Spotify Legend
  • 691 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 691 Views
  • 1 replies
  • 0 likes

Superuser Contribution student premium issue

PlanPremiumCountry TurkeyDeviceSamsung Galaxy A7Operating SystemAndroid My Question or Issuehi this is busra from turkey, recently i lost my bank card that's why i cancelled it and order a new one so my card info has changed. today i get it and unfor...

  • Newbie
  • ...potify. besides, a few weeks ago spotify asked me to renew my studentship so i did and i got approval mail from sheer id (but i dont have the mail anymore, it got deleted somehow im sorry i can prove i...
  • Jeremy
  • Spotify Legend
  • 1486 Views
  • 5 replies
  • 0 likes
  • Premium for Students
  • 1486 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [German/English] Premium for Students without Trial Period

PlanFree/Premium StudentCountryGermanyDevicePC/OnePlus 7TOperating SystemWindows 10Android Oreo My Question or IssueHi There, SheerID recently verified my account as eligible for Premium for Students (verified until 12/2021).However, when I try to up...

Spotify Student.JPG
  • Casual Listener
  • ...s eligible for Premium for Students (verified until 12/2021). However, when I try to upgrade from Free to Premium Students, it says "It seems like you have already used a free trial at some point. T...
  • Eni
  • Moderator
  • 3595 Views
  • 7 replies
  • 0 likes
  • Premium for Students
  • 3595 Views
  • 7 replies
  • 0 likes

Superuser Contribution Spotify Premium for Students not letting me Verify

PlanPremium StudentCountryUSADeviceMacbook Pro late 2016Operating SystemiOS 10 My Question or IssueI have Spotify Student discount for my entire college career, and as I am looking to renew it after being charged full price, it says that I can't, bec...

  • Newbie
  • Plan Premium Student Country USA Device Macbook Pro late 2016 Operating System iOS 10   My Question or Issue I have Spotify Student discount for my entire college career, and as I ...
  • Jeremy
  • Spotify Legend
  • 976 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 976 Views
  • 1 replies
  • 0 likes

Superuser Contribution Payment Failed But Charged

PlanPremiumCountryIndonesiaDeviceSamsung Galaxy S8+ and WindowsOperating SystemAndroid Pie, Windows 10 My Question or IssueLast night I want to make a subscription with Premium Student plan for 1 month (IDR 27.500), and I chose to be charged to my ph...

stefaniebelinda_2-1616031959283.png stefaniebelinda_1-1616031890982.png
  • Newbie
  • Plan Premium Country Indonesia Device Samsung Galaxy S8+ and Windows Operating System Android Pie, Windows 10   My Question or Issue Last night I want to make a subscription with Premi...
  • Alex
  • Spotify Legend
  • 731 Views
  • 1 replies
  • 0 likes
  • Account
    Premium
    Subscription
  • 731 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connecting Spotify premium with Google Nest Mini

PlanPremium (and free, see below)CountryNetherlandsDeviceSamsung Galaxy s10/ Google Nest Mini My Question or IssueI've been trying to connect my premium account with the Google Home app. The good thing is that Google Nest does connect with my premium...

  • Casual Listener
  • Plan Premium (and free, see below) Country Netherlands Device Samsung Galaxy s10/ Google Nest Mini   My Question or Issue I've been trying to connect my premium account with the Google H...
  • Ivan
  • Spotify Legend
  • 1090 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 1090 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Premium for Student under 18

Hi,I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I entered my birthdate correctly, but I am wondering if t...

  • Casual Listener
  • Hi, I know that this has been posted before, but I am under 18 and am concurrently enrolled in a college. Unlike other posts, my student verification was successful even though I am not yet 18. I en...
  • ledbylight
  • Casual Listener
  • 2416 Views
  • 2 replies
  • 0 likes
  • Premium for Students
  • 2416 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unexpected payment plan change from student to normal

Plan: PremiumCountry: TurkeyDevice: iPhone 6sOperating System: iOS 10 My Question or IssueHello. I have been renewed my student premium account in January 2021. The payment was normal on February 2021. But my payment plan was changed to normal Premiu...

  • Newbie
  • Plan: Premium Country: Turkey Device: iPhone 6s Operating System: iOS 10   My Question or Issue Hello. I have been renewed my student premium account in January 2021. The pa...
  • CarlosE
  • Moderator
  • 492 Views
  • 1 replies
  • 0 likes
  • Premium for Students
  • 492 Views
  • 1 replies
  • 0 likes